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Horrible practice. Hidden fees and they try to bill you for services that your insurance covers.

Horrendous customer service. Never completed a filling, had to be redone twice and it chipped again. Was scheduled to come in on a Saturday to find the clinic closed. Would definitely not recommend this chain dentist to anyone!!!!!

Run away fast! They just want your money and could care less about you as a patient or as a person.

Product or Service Mentioned: Aspen Dental Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1627570

That was the best Aspen prank ever! Give the patient an appointment on a day the office was closed!

Those Aspen guys are some real pranksters. Maybe the third time will be a charm with your filling. Don't be too hard on the young dentists that work there. They have got to learn how to do things right on someone, so it might as well be you.

Those dentist-employees are not paid very well. Maybe if you offer to leave them a tip they will render better treatment next time!

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