I had 13 teeth extracted over 2 months ago. I was fitted with a full upper denture and a lower partial.
I had concerns about gagging. I was told they would do everything in their power to make sure that would not happen. I also was told they would not let me leave until this problem was fixed. It has been almost 3 months of constant gagging, sometimes throwing up.
I have been back at least 8 times for adjustments. Their solution was to take them out if i start to gag. Not my idea of fixing the problem. Once you complain about anything...you are treated very rudly.
I paid over 10.000 for this service. Both me and my wife have worked in healthcare for over 30 years and know this is how NOT to treat patients.
Review about: Aspen Dental Customer Care.
Reason of review: Poor customer service.