I had 13 teeth extracted over 2 months ago. I was fitted with a full upper denture and a lower partial.
I had concerns about gagging. I was told they would do everything in their power to make sure that would not happen. I also was told they would not let me leave until this problem was fixed. It has been almost 3 months of constant gagging, sometimes throwing up.
I have been back at least 8 times for adjustments. Their solution was to take them out if i start to gag. Not my idea of fixing the problem. Once you complain about anything...you are treated very rudly.
I paid over 10.000 for this service. Both me and my wife have worked in healthcare for over 30 years and know this is how NOT to treat patients.
Product or Service Mentioned: Aspen Dental Customer Care.
Reason of review: Poor customer service.