Aspen Dental - VERY UNHAPPY with work performed and help I received at the Memorial RD location in Oklahoma City
Ohhhh Boy!!! I have some experiences as well.
I wish I had time but I really need to try and get to sleep. It's bee very hard to sleep since I has 10 teeth pulled along the top of my mouth making room for my denture. I've had the most major sinus issues since they pulled them. The office manager is Ronda at the Memorial Rd location in Oklahoma City.
She got me so fired up today my heart was pounding! Talk about a HUGE MAJOR Bit**! She wouldn't let me talk to any of the medical staff AT ALL! It was like pulling teeth to get her help....So to speek!
I think she may have been reading from a corporate script for real. Like she was trained in the situation of a customer having questions about post op problems. She kept saying it wasn't us that casued it and you need to call your MD. I only had a couple of questions on what to do but I needed to talk to medical staff.
She broke all kinds of HIPPA regulations I believe. I will be back to explain when I get more information.
Reason of review: Poor Teeth Extraction, a Lot of Post Operative Pain, Horrible Sinus Infection, Lots of Bone Loss, Belittled by The Doctor on Pain Medication and Horrible Treatment from Ronda the Office Manager .
Monetary Loss: $5600.
Preferred solution: Let the company propose a solution.
I liked: Dentist and dental assistant.
I didn't like: Professionalism, Office manager, Possible hippa violation, Bone loss.