Aspen Dental - This is not good

1750 of 2012 Aspen Dental reviews

Update added by user Sep 06, 2011

Just want to add that I found my new Primary dentist. After looking at my teeth, they told me that I DO NOT have Peridontal Disease, and that I DID NOT need periodontal surgery. This has led me to the conclusion that Aspen did not know what they were doing, misdiagnosed, and has gotten away with robbery.

Update added by user Aug 07, 2011

The dentist has decided to work with me.Not the hygenist that did the work, but the dentist.

Because of this, my issue has been resolved.Unfortunately it is a lengthy process to delete this complaint, however, I will begin the work to do so.

Update added by user Aug 06, 2011

I apologize the Arestion and SRP was done on the right side, not the left. And unfortunately you can\'t see the first picture, but it was showing blood coming from the back of my mouth where my impacted wisdom tooth is.

Update added by user Aug 06, 2011

This First Picture was the orginial problem. The second is what Aspen Decided to do about it which did not solve it. The third is the left side of my mouth untouched.

Original review posted by user Aug 06, 2011

I am 23 year old female with good health.I still have all 4 wisdom teeth.

The morning of 8/5/2011 at 3am I woke up with a mouth full of blood from one of my wisdom teeth, the one that has given me plenty of issues. Immediately, I googled my options. Aspen Dental came up and had an open appointment at 11am that morning. They took me earlier, which was fine.

They did X-Rays and a consultation. At the end they said I had 8 Cavities and Advanced Periodontal Disease. So out of curiousity, and knowing nothing about that subject I asked "what role does that play with my wisdom tooth that is bleeding", they said "you definitely need to take those out soon", which I understand. They told me that it was highly important for me to get and SRP asap, so that my teeth don't fall out.

Now to any eye, my teeth look healthy. I went through with this SRP and they implanted Arestin into my gums, only on the left side. All of this totaled $2,384 dollars, and did not include the primary reason for going.

This is where my frustration comes in.

I went to get a second opinion the second day because, my wisdom teeth are still in tact and I now have flapping gums and things that I have never experienced. This denstist said, my bones where all the way up to my teeth and that I have gingivitis not Periodontal Disease. No one at Aspen was a Periodontis. Now I have a right side that is bleeding in my mouth, gums flapping around, and the fear that the original problem will come up again as it had not been solved.

They put a total of 27 Arestin just on the left side of my mouth, each Arestin costing $37 costing $1000. They did not do a deep cleaning, or anything else.

The total bill mentioned above.Lets just say that, this is not the end, thankfully I have strong healthy teeth, with gums that could be worked on and I plan to take them to court.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or service
Dental Appointment
Review category
Hospitals, Clinics and Medical Centers, Doctors
review #253764 by
Had an experience with Aspen Dental? Submit review ›
Helpful? 14 Yes 14 1 No 1
Had the same issue 8 Yes 8
1750 of 2012 Aspen Dental reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Jan 06 #1267006

Maybe try brushing your teeth more than once a week? Just a suggestion.

0 0 Reply

Sep 03, 2016 #1207704 Pretoria, Gauteng, South Africa

Perhaps you should have paid some attention to your dental health in the form of preventive exams and cleanings well before the age if 23, so that you would not be experiencing such advanced gum disease now. And btw, Google is not a reliable referral source for quality medical professionals.

0 0 Reply

May 05, 2016 #1154204

Gone to aspen for dental work.Lost several perfectly good teeth.The fake porcelain teeth they replaced them with were so uneven.I paid over $7,000.00.I'm so unsatisfied.How does a Dentice put in badly molded teeth and look you in the eye telling you they look perfect.Takes nerves...and I'm pissed off...

2 0 Reply
Seasoned Dentist

Sep 21, 2015 #1037077 Topeka, Kansas, United States

You DO NOT have the ability to look at a wisdom tooth and conclude that is it "alright." You don't know a thing about what is should look like.
The blood was probably from an inflamed flap of gum partially covering one of the wisdom tooth. This is a common problem.
You probably did not have a thing wrong with gums in the rest of your mouth. Every new patient at this gyp joint is told they need scalings and Arrestin. You probably wasted that $1000.
I hope you never again choose a dentist based on a ***, lying TV or radio ad!
Good luck suing these crooks as they have more expensive lawyers than you can ever afford.

4 3 Reply

Sep 21, 2015 #1037082

Your feelings are hurt. That's too bad. Afford? Oh dear, I just bought a house. Good luck with that attitude in life.

2 0 Reply

Mar 19, 2015 #960563 Monroe, Washington, United States

I had a dentist back in 2008 tell me I needed a root canal done on one of my teeth that a simple filling wouldnt do. She managed to get up to drilling out my actual root, got the insert in and started on a partial rebuild. She told me that I would need to come back for the rest of the rebuild and get fitted for a crown. I tried so hard to make an appointment with her but she was always busy. I tried getting my x-rays from here for 5 month so I could see another dentist, finally I found one across the creek from her business and they told me that she is a scam dentist and they get patients all the time from them with half arsed work done on their teeth. I dont get how business like these can still remain open. They should lose their licenses like other practices!

11 1 Reply

Aug 17, 2011 #329964

After going back for a third visit after the surgery, I have been told that the dentist is doing me a "favor" seeing me without an appointment for work that is not healing correctly. That will be my last visit aside picking up all of my XRAY's and etc. Dr. Huang was very friendly at first, and is probably a friendly man, but the concern over the health of my teeth and my "inquisitiveness" has forced him to annoyance. I will leave this review as is because it was honest and is honest. I will see a family dentist. And I am sure their staff is reading this so, for the Office Manager in that office, you are not a kind man and Karma is never good.

3 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Aspen Dental. However, many companies do monitor reviews on our site.

You were reading a complaint about Aspen Dental.
Filing a new complaint about