Called to get in with a broken tooth fix at your Sandusky store.Was told could get in at 11:15 and was 40 minutes away.it was 10:30 so went straight there and made it at 11:14. I was told they would not pull before doing X-ray and see how to treat it .on phone proir to getting there but was expecting to get tooth fixed.
I understand that so I waited 1 1/2 hours before being taken back which the part time lady that took X-ray s was nices one there. Then after another hour the Dr. came in and never repete never looked at my broken tooth and wants me to spend close to $8300 for dentures. How would I ever consider going somewhere they only care about making a killing not helping someone there with a fresh broken tooth.
Several people in family have went there for dentures. But after I tell them of my experience there and I work retail ( why needed fix today) and will till this story over and over to all my clients that a lot are my age . Also Facebook starts tomorrow and any social media I can list on! How do you say bad place to do business.
I work for a auto dealership and if we had a customer come in with a bad tire and quoted a new engine they would never come back!!! Tim Wallace
Product or Service Mentioned: Aspen Dental Dental Service.
Reason of review: Poor customer service.
Monetary Loss: $400.
Preferred solution: Let the company propose a solution.
I didn't like: Not getting what i came for fixed.