dentist teeth office money dentures insurance appointment tooth dental mouth
1.0
Details
Went 2 1/2 away from home to get new dentures for me and my husband. 10 times in total and still can't use them. We were told once we got them we could go to any aspen. FALSE! Called to get our money back left 2 messages no return call. Made another apt to a new aspen...
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1 comment
Anonymous
#1808964

4000 miles on your car = about $2400 in total operating costs on the average car. And I guess you and your husband went to Aspen because television ads told you it was such a great deal?

Here is a news flash: the dentist who took the final impression for your dentures got the commission for them. No other Aspen dentist wants to work on a denture that has been paid for, because it nets him no commission. You think dentists want to work for free? You could have gotten a really wearable pair of dentures from the average competent independent dentist for about $3700.

Too bad TV advertising is reality in your mind.

No dentist that has to advertiser on TV is worth a hoot. Please learn that lesson.

Review
#1763751 Review #1763751 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Reason of review
Try to contact business office no responce
Loss
$2
Preferred solution
I want new sets of dentures at a closer center and a full refund from 1st office

Stay away | Aspen Dental review from Atoka, Tennessee

1.0
Details
Wife went in with broke tooth after getting checked the told us that she needed all removed due to condition of her gum and teeth.we took there word.from there it was pure hell,pulled all her teeth with out any gas.shoved her out the door.kept going back due to temporary dentures would not fit,asked for money back,they gave most of it back but we had to turn in the temporary dentures,They are a rip off.
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1 comment
Anonymous
#1801304

Aspen never saw a tooth they did not want to yank. Then they make shoddy dentures that few patients can wear.

It will cost you thousands to go to implants and implant bridges, once the damage is done. When Wall Street shysters own dental clinics instead of licensed dentists, no good can come of it for patients.

Review
#1753525 Review #1753525 is a subjective opinion of poster.

Stay Away | Aspen Dental review from Cordova, Tennessee

I filed a previous claim a year ago concerning my grandson. They told him he needed 3 or 4 crowns and 8 fillings. I had complained that they did over $1500 of work and would not file an insurance claim. I finally got him into my dentist a year later because I was unhappy with Aspen. He needed the three crowns, but NO FILLINGS. So they were going to ruin 8 good teeth to make money. BAD
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2 comments
Anonymous
#1800327

I once saw a college student in my dental office. He was so sad.

He had never had a cavity, and Aspen said he had 13 cavities that needed fillings.

I took new x-rays and found no decay. Aspen was going to cut 13 virgin teeth needlessly to make a quick buck!

Anonymous
#1803768
@Anonymous

It's called the "aspen way". If aspen dental can't find any teeth to yank out, then drill and fill is the back up for a quick buck in aspen's pocket.

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Review
#1753192 Review #1753192 is a subjective opinion of poster.
Service
Aspen Dental Dental Service
1.0
Details
They did work on me that was to be done on another person. The work they did is third best, and will not fix it or refund all the money over $9000 .
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2 comments
Anonymous
#1782437

Well, that is a new low for these bumbling idiot-crooks. Do someone else's treatment plan on a patient.

Too bad they did not charge the other person for your dental work as well. The shame of it all is you will probably have to pay a competent dentist to do all the incompetently done treatment Aspen performed on you.

Be sure you let your state attorney general know of your experience. Maybe he can shut them down in your state.

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Review
#1716877 Review #1716877 is a subjective opinion of poster.
Reason of review
Bad quality

Do not go to Aspen Dental

1.7
Details
No one seems to understand what a huge issue this is. I never asked for, never discussed at any time a conventional denture. My teeth were already removed by the time they ADMITTED they made an error. They are willing to do nothing but charge me more money. They took away MY CHOICE. If at any time i had been told of the price i would not have allowed any work. I cant offord 8000 never could. Deceived by them. They knew.
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1 comment
Anonymous
#1779057

If you signed an informed consent for tooth extractions, you have no defense. If you never signed an informed consent for extractions, you have a great case.

If they forged your signature on an informed consent, those swindlers are even greater trouble.

If that is the case, bring it to your state attorney general's attention, and sue them for everything your can. This crime syndicate started years ago in Syracuse as a yank-em-all outfit, and cannot seem to shake its shady heritage.

Review
#1710984 Review #1710984 is a subjective opinion of poster.
1.5
Details
In 2016 i went to the Aspen dental clinic in Cleveland tn they did the mri scan which they new i had had one done less than a yr ago and knew my insurance wouldn't pay for it a 67.00 charge to me after being fitted with a great wax impression when i went to get my...
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2 comments
Anonymous
#1770906

No dental office has an MRI. Those machines cost a million dollars.

Any dentist needs a PANORAMIC x-ray before fabricating dentures. Nothing unusual about that. You don't want it? Make your own dentures.

You went to a ratty corporate clinic trying to get dentures cheap and quick and the inexperienced dentists who worked there messed it up. Lots of patients have no dental insurance at all and pay completely out of pocket. You got what you paid for, dude.

Next time look for a dentist who actually knows what he is doing. HINT- Dentists like that don't work for outfits like Aspen or Affordable Dentures.

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Review
#1695588 Review #1695588 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Cons
  • No satisfaction as promised with there contract and ad
  • It was not good at all
Reason of review
Bad dentures and fraud charges and trickery
Loss
$1067
Preferred solution
Let the company propose a solution
Tags
  • Terrible Dentures

Aspen Dental

I have a previous complaint regarding Aspen Dental that concerned my grandson. They told him he needed 8 fillings and 3 or 4 crowns. I wouldn't take him back to Aspen because I felt they were taking advantage of him. It took me 9 months for me to get him in to see my dentist. They told him he only needed 2 crowns and 2 fillings. I'm glad I got a second opinion.
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1 comment
Anonymous
#1759555

I was examined a young college student for a second opinion. He was scheduled at Aspen for THIRTEEN fillings.

I did my own exam and x-ray series to be sure. The boy had NO cavities.

NONE! Aspen was going to drill all those perfect teeth just to turn a buck!

Review
#1673967 Review #1673967 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
Reason of review
Order processing issue
1.0
Details
Need to speak to someone please - Aspen Dental review
On 8/21/19 I went to AspenDental for a routine check up (“had no pain in my tooth’s”) and was advised to get a deep cleaning and bridge for the support of my back tooth which I agreed.. on the 9/17/19 the bridge prep and deep cleaning was done to my tooth’s... after...
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4 comments
Anonymous
#1757534

Guess why most dentists do not do bridges anymore? Because cutting teeth down for bridges so often makes the pulps die, then root canals or necessary.

That is why implants should be used to replace teeth, not bridges. Why didn't your (probably young) dentist offer an implant and implant crown? Probably because he did not know how to do implants and would have to refer to a surgeon. He would not get a commission for it.

So he wanted to do a bridge, for which he would receive a big fat commission. In the old days, we dentists used to do more conservative bridges with gold. This required much less cutting of teeth. Some of us still do these fine bridges where patients let us.

But unfortunately, most patients demand white porcelain back to their wisdom teeth. Porcelain bridges require a lot of cutting.

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Review
#1671460 Review #1671460 is a subjective opinion of poster.
Pros
  • Uncaring dont care about your time i quess
Cons
  • Dont care about you
Reason of review
Damaged or defective
Loss
$1465
Preferred solution
Full refund
Tags
  • Sketchy Service
I have issues going now. July,had 7 teeth extracted. Sent me home bleeding. This happened between 8:30 am and 9. Got home and blood just *** out of my mouth I filled 2 wait basket and a box with paper towels my bath room looked like someone had a terrible avvident....
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1 comment
Anonymous
#1757014

First mistake: neglecting your teeth, then agreeing to have them removed. Second mistake: Going to a clown club like Aspen instead of a regular private dentist Third mistake: Not eating for so long before dental treatment.

Unless they have GENERAL anesthesia, EXTRACTION PATIENTS NEED TO BE WELL NOURISHED BEFORE SURGERY. A sorry joint like Aspen making a good denture is about as likely as Hailey's Comet returning to earth early.

Review
#1668566 Review #1668566 is a subjective opinion of poster.

Contact Aspen Dental Customer Service

Website:
Mailing Address:
13, Ocala Ave
Jacksonville, Florida 32220
United States
Phone:
(606) 653-6206
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Bristol Tennessee office on pkwy was grate until dentist left ,now manger was rude tells lies & after paying for 2 feelings I am in the chair tto get feelings & she calls cops on me & nothing done or$ | Aspen Dental review

Management wouldn't let dentist put feelings in after i paid for it & had me escorted out of the building because I don't like her for the way she treated me &talked about me
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1 comment
Anonymous
#1751232

That is probably the happiest ending anyone could hope for at Aspen. You MIGHT be able to get your money back.

If they had messed up your mouth, you wouldn't be able to undo the damage. Aspen- a one stop chop shop!

Review
#1658724 Review #1658724 is a subjective opinion of poster.
Pros
  • Extremely dissatisfied
  • Most staff
Cons
  • Lack of service
  • Long wait
Reason of review
Poor customer service
Loss
$194200
Preferred solution
Money back apology & fix my teeth & adjust my parcel & paradomal treatment