1290 Salem Rd SW Ste 10, Rochester, MN 55902, USA
Not resolved
Customer service
Diversity of Products or Services
1 comment

Aspen dental is not a reputable dental practice. Not only do they charge you a deposit for services not performed, they will not refund the deposit despite the 2 page refund policy they give you.

In addition, I found after going to another legitimate dentist that they were planning to perform unnecessary dental work that cost about $1500. Please avoid and see review on BBB website as well as the litigation they are involved in with the state of NY.

As of 4 weeks later I am still awaiting a refund of $200 for services never performed. The care providers are not professional and the behind the screen conduct of their billing discussions is suspect.

Reason of review: Bad quality.

Monetary Loss: $600.

Preferred solution: Full refund.

Aspen Dental Cons: False charges, Fraudulent services.

  • Pain And Expense
  • Scam
  • Rip Off
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Not just New York, but Pennsylvania, Massachusetts, and Indiana slammed A$pen legally. They never admit guilt.

They just pay the fines and continue on with scamming patients. It is just a cost of doing business to them. A$pen is operating illegally in most states anyway.

You are right. No honest dentists bill and collect for treatment up front.

It is just a way of trapping you to A$pen for treatment.

I once saw a college student treatment planned for 13 fillings at an A$pen office.

The poor boy had no cavities at all. Thank goodness he came to me for a second opinion!