I went to the aspen dental in Gallatin, TN I had previous work done which they stated I would only have to pay $900.00 not to mention the salesman was very persistent and pushy he even went as far to tell me that his mother died of oral cancer since I had told him I could not afford the oral cancer screening and would have to take it off of the plan not to mention I the got a bill in the mail for 2,000.00 which kept acquiring more money due to late fees they even stated if I paid the late fee amount wouldn't matter since the least amount I could pay was $500.00 so the late fees kept adding up I finally paid it completely off it was close to 3,000.00 dollars needless to say I was not pleased.
I recently went back to aspen dental since I am experiencing so much pain that it is hard for me to eat or drink without experiencing sharp pains in my mouth which I explained to the dentist they stated that they didn't do the work it was a different dentist than the one that worked on my teeth he basically called me a liar and told me it was due to my bad hygiene which I don't have. He also told me to only call during times that aspen dental was open since I had called the emergency line due to the fact that I was in so much pain he was very rude I don't believe he knew what he was doing when he numbed me he ended up numbing my tounge then proceded to keep on doing the work even when I was crying I would put my hands up to get him to stop because I was in so much pain he would say wait I am almost done then when it was over he told me that I made it very hard for him to do his job and the reason I was hurting was due to bad hygiene.
He wouldn't prescribe me anything for the pain that I was in even though the whole time I was crying in the office and have made multiple calls due to the unbearable pain.
I even called the emergency hotline twice today and never received a call back needless to say aspen dental will never get my business again they have no sympathy for an individual in pain due to their negligence. I am getting a new dentist in Goodlettsville that actually cares enough to stop working on my teeth to numb them because I am in so much pain rather than saying stop I am almost done there lack of care, greed, and ripping people off have made me look for a new dentist.
Monetary Loss: $3000.