90 Pleasant Valley St #704, Methuen, MA 01844, USA
Not resolved
Customer service
Diversity of Products or Services

charged Me and My Insurance company over two thousand dollars to pull one molar and an extensive cleaning, part of my work needed was to make upper and lower dentures, have been there 6 times for fittings and they still can not get it right, so now they are telling Me My bite is off, well I think We should have visited that possibility long ago, they are now offering Me 416.00 dollars to go away. I am very glad I knew enough to get away from them as they were clearly stealing from Me. I am sure many people have this very same thought.

Product or Service Mentioned: Aspen Dental Billing Department.

Reason of review: Poor customer service.

Monetary Loss: $1500.

Preferred solution: Full refund.

Aspen Dental Cons: Lack of concern for patients welfare.

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still not happy to this day.


You could go for 600 adjustment visits, and your denture would still not be right. When inexperienced young dentists are forced to use the crappiest labs around, the result will never be satisfactory.

Bad decision having all your teeth ripped out instead of saved.

Worse decision having a fleabag outfit like A$pen do the dirty deed.

Maybe a competent dentist can reline the dentures and make them usable. I doubt you will ever get back more than the $416 these scoundrels offered.