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Aspen Dental in Tanner-Williams, Alabama - I wanted my tooth fill, they did a horirible job.

All they wanted was my teeth deep clean. I told them I wanted them to fix my tooth. when I got home the tooth was not completely fill. I had already pd 302 .00 for the first portion of cleaning. I called to tell about my tooth and Jennifer was rude. I said I wanted back my money and should get back the 154, 00 for the filling. Sh e said they had plenty of customers. I wanted them to look at my tooth and make it right. but she I guess did not care. So I have a broke tooth and out 154.00 dollars, AND SHE DID NOT CARE.
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1 comment
Anonymous
#1758805

You are right. They don't care.

Dentists know they will find a better job and be out of there in 6 months or less, so they really do not care about patient satisfaction. It would violate their contract to solicit you as a patient in any future practice. So they don't care about you.

Their goal is to maximize their commission during their short time working at Aspen, then quickly get out of Dodge. The next sucker dentist working for Aspen can deal with their patient loose ends.

Review
#1674184 Review #1674184 is a subjective opinion of poster.
Cons
  • Do not stnd behind their work
Reason of review
Bad quality
Loss
$456
Preferred solution
Full refund

Aspen Dental in Central Point, Oregon - Lousy Service

1.5
Details
When I started with Aspen Dental Clinic right up front I had to pay over 6000.00 and my insurance paid 1000. Before they would even start the work. Thee visits have had me wait between 30 and 55 minutes. I have tried to reschedule my appointment have been told they would call be back not happened yet.
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Review
#1674073 Review #1674073 is a subjective opinion of poster.
Reason of review
Order processing issue
2.3
Details
I went into Aspen to get my bottom plate fixed. (They were 8 y.o and made by Aspen) I was told they couldn’t be fixed. I started the process of getting new dentures. The top plate fits good and looks good but the button temp plate is a whole different matter. These...
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1 comment
Anonymous
#1758800

Any broken denture can be fixed, as long as it can be pieced back together. Fixing a broken denture costs about $180 in my practice.

Fixing dentures doesn't earn Aspen Dentists much commission, though.

That is why they want to sell you a new one. Trouble is, at Aspen you pay New York City prices for denture, and get quality that would be scandalous even in underdeveloped countries.

Review
#1674048 Review #1674048 is a subjective opinion of poster.
Pros
  • Nice dentist
Cons
  • Poor customer service no communication
  • Poor
Reason of review
Poor customer service
Loss
$200
Preferred solution
Let the company propose a solution
Tags
  • Worst customer relations service

Aspen Dental

I have a previous complaint regarding Aspen Dental that concerned my grandson. They told him he needed 8 fillings and 3 or 4 crowns. I wouldn't take him back to Aspen because I felt they were taking advantage of him. It took me 9 months for me to get him in to see my dentist. They told him he only needed 2 crowns and 2 fillings. I'm glad I got a second opinion.
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1 comment
Anonymous
#1759555

I was examined a young college student for a second opinion. He was scheduled at Aspen for THIRTEEN fillings.

I did my own exam and x-ray series to be sure. The boy had NO cavities.

NONE! Aspen was going to drill all those perfect teeth just to turn a buck!

Review
#1673967 Review #1673967 is a subjective opinion of poster.
Reason of review
Order processing issue

Aspen Dental in Carrollton, Georgia - Over paid and horrible customer service

1.7
Details
They charged me almost $3000 for two extractions and half of a periodal cleaning and told me if I came back for the other half of my mouth to get cleaned it would cost me more money. While I was there after they numbed my mouth they sent me out to the waiting room for me to wait an hour for my teeth extraction. The rude Dentist there told me they will keep giving me shots to numb it more. Not to mention needles in my mouth made me cry. Someone needs to shut this place down.
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1 comment
Anonymous
#1758799

Who would shut it down? It is operating illegally in most states anyway.

Ownership of dental practices by non-dentists is illegal in most states.

Aspen's powerful team of lawyers is usually able to prevent the law from being enforced. Four state attorneys-general have filed suits against those bandits, however!

Review
#1673871 Review #1673871 is a subjective opinion of poster.
Cons
  • Overcharged
  • Disrespectful
  • Waiting time
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund

Aspen Dental in Milton, Florida - Disappointed

1.0
Details
Wow...thank you for your comment.....I know we've kept up with our teeth ...when they told my husband this we were upset but it gets worse.... they told me mine were fine however we bought a new home in Milton and when we switched (within a two week period) the new Aspen Dental with all my previous X-rays and probing reports said they had to exam first before cleaning and they told me I needed that deep cleaning too. I was beside myself and when I asked for proof she could only show me one tooth that had bad receeding though she said I had over 9 but couldn't show me stating the numerous X-rays were made and couldn't show it.
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1 comment
Anonymous
#1758715

The bogus "gum disease" claim that allows A$pen to rape the patient for unnecessary fees. Find yourself an honest independent dentist to care for you. Kick the Corporate Clown Clinic habit!

Review
#1672669 Review #1672669 is a subjective opinion of poster.

Aspen Dental in Troy, New York - PATHETIC

2.4
Details
MONEY! MONEY! MONEY! They are more concern with making money then pleasing their patients! I will never go back to them and will never recommend them to anyone including those I don't care about!!!!!
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Review
#1672065 Review #1672065 is a subjective opinion of poster.
2.6
Details
Kat at the front desk is great at her job all over. I have a lot of Health Issues and they have always been very Accommodating and Caring. I am not good with names but the Doctor that pulled my teeth did a great job but one of my teeth was being a pill so i had to go...
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1 comment
Anonymous
#1762311

All this praise and you gave them a two star review?!?! You realize your praise will be counted as another complaint, as this is a consumer complaint forum?

Review
#1671741 Review #1671741 is a subjective opinion of poster.
Reason of review
Good customer service
2.1
Details
I went to Aspen in the spring. Dr Marie offered to do two implants and a plate on my bottom teeth for $4100. I wanted to see about restoration. She told me she couldn’t do it. And yet it’s in their description. Never gave me an estimate for that I went to three...
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3 comments
Anonymous
#1757539

You are wrong. To do four implants, they also would have had to add attachments for the extra two implants.

It is more work. Look, the LAST place you want to do implants is the Aspen scammers. They will use the cheapest implants they can find. There is little to know chance the denture made for them will fit accurately.

Super accurate impressions must be taken. The buffoon dentists who work for Aspen never can do this with the materials they have. What you want is very complicated- much more complex than you imagine. For a removable denture, all you need is two really nicely placed implants.

Then you can attach them to the denture with magnets or Locator attachments. Wouldn't be a bad idea to reinforce the denture with metal so it will not break. YOU NEED AN EXPERIENCED INDEPENDENT DENTIST TO PERFORM COMPLICATED TREATMENT LIKE THIS, NOT A FLEABAG CORPORATE CHOP SHOP CLINIC! For goodness sakes do not let anyone do those mini-implants on you.

They are cheaper, but fall out in no time. Two implants + implant attachments + an implant denture will cost you around $7000.

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Review
#1671693 Review #1671693 is a subjective opinion of poster.
Pros
  • Nice nurse
Cons
  • Professionalism
  • Poor managment and cs
  • Integrity
Reason of review
Pricing issue
Preferred solution
Do the work you said you do for $4100. Plus the price of two implants
Tags
  • Mislead And Decieved
  • Unprofessional- Unhelpful Customer

Aspen Dental in Long Beach, Mississippi - My experience getting a upper denture that I couldn't wear

1.0
Details
Yes Aspen Dental finally give me my refund it took them over a week to refund it back to my account. I am through with them now.
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2 comments
Anonymous
#1757536

Wow! You are lucky.

Most A$pen patients wait 6 months to a year for a refund. It is extraordinary to get one, much less get on in a week!

Anonymous
#1757810
@Anonymous

It going back to ASPEN. They do not like it when ask questions.

Done with them & am telling everyone... liars & no integrity o

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Review
#1671601 Review #1671601 is a subjective opinion of poster.