Aspen Dental Reviews

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Too many issues to list. I am convinced that whoever took my impressions was impaired or they used the wrong impressions all together. My bottom them are too big and do not fit in my mouth. They never have. Even with all the swelling after extractions the bottom...
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1 comment
#2105982

Making good complete dentures is one of the hardest things we dentists do. It takes years to really get good at it.

You cannot expect recent dental school grads working for a chintzy outfight like A$pen to fabricate dentures you can wear. Hailey's Comet returning to Earth early would be more likely.

ID
#3115372 Review #3115372 is a subjective opinion of poster.
Location
Crestwood, Illinois
Pros
  • Dentist that did my extractions was awesome
Cons
  • Bait and switch method
  • Quality of product
  • Teeth will only stay in for a short period of time
Loss
$3000
Preferred solution
Let the company propose a solution

Fraud/Billing Dental work not complete

We are looking at putting together a Class Action Lawsuit against Aspen Dental. If you or anyone you know is not happy with any aspect of Aspen Dental, billing, over charged, services not completed , not happy with products or services contact me directly through Facebook Messenger. Thank You

User's recommendation: Do Not Use Aspen Dental.

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2 comments
#2098938

I would like to join in. I have a credit collector calling me from unknown numbers threatening to sue me and get all my assets.

I want to bring them down. Sign me up please.I can’t handle this harassment from them no more.

#2103167
@Elizibeth Zfk

Good luck, but Aspen has better lawyers than you can ever afford. They are sued all the time.

They have been sanctioned by FOUR state attorneys-general. They just pay the fines and keep on scamming.

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ID
#3110453 Review #3110453 is a subjective opinion of poster.
Location
Casa Grande, Arizona
Cons
  • Fraud

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New Reviewer
Update by user Jan 09, 2022

Company fixed the issue and I have been provided with full refund. Resolved but a Disappointment and No Trust.

Update by user Jan 12, 2022

Additional sidenote - this company charges over $1,500 for upper dentures, which are supposed to look more realistic as their site shows but made cheaper Scaling and Root Planing +cleaning they charge over $1,000 for six teethextractions over $150.00 So all this is...

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ID
#3108481 Review #3108481 is a subjective opinion of poster.
Location
Melrose Park, Illinois
Service
Aspen Dental Dental Service
Pros
  • Talked nice
  • Staff is friendly
Cons
  • Refunding money in checks that can not be cashed
Loss
$1435
Preferred solution
Full refund

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New Reviewer

Complain

I needs my full mouth X-ray and my husband emailed to my email because we will be out of state for few months. I have been asking for that for 3 weeks with no response. I was not treated fair by the manager.
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1 comment
#2108618

Sweetheart, there is no money in it for them to e-mail and x-ray series. Little chance those rascals will do that for you.

ID
#3107401 Review #3107401 is a subjective opinion of poster.
Location
Florence, Massachusetts
Preferred solution
Deliver product or service ordered

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New Reviewer

Not honoring warranty

Denture lower plate does not fit. Had trouble from start, and now they said that relining is more money but want to now install pins and new lower plate as long as we pay

User's recommendation: be weary of anything they tell you.

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1 comment
#2103917

Huge mistake not taking care of your teeth, then having them pulled. Another huge mistake going to scammers like Aspen to have dentures made.

Patients often do not do well with even the best lower dentures. A tongue moves around down there, and dislodges the denture.

Think newbies like the ones who work for a scam shop like A$pen would do a good job? You have to be smoking something other than tobacco if you believe that.

ID
#3102136 Review #3102136 is a subjective opinion of poster.
Location
Danville, Illinois
Loss
$7000
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Lied too

Sold warranty and will not honor what was told to sell us dentures. Trying to tell us they did not tell us that and we should have read what was on folder that we were never given

User's recommendation: Be wary if them.

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ID
#3102122 Review #3102122 is a subjective opinion of poster.
Location
Danville, Illinois
Cons
  • Want to sell more product
Loss
$7000
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Very poor service people need to check into the warranty

This just corporate dental care more money I am now worried I didn't need my teeth removed. I went back with a problem and they wanted to charge more. I had already spent $7000.00 Beware, this just another business and how much they can get you to spend. CHECK WITH A REAL DENTIST
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1 comment
#2103919

Good advice. A$pen is well known in our dental profession as the last place a graduate should work. Only the most desperate dentists work for Aspen Organized Crime Syndicate.

ID
#3102087 Review #3102087 is a subjective opinion of poster.
Location
Champaign, Illinois

Very Unprofessional

This company is very unprofessional. I visited Aspen Dental in Bridgeton, Missouri recently. Not only do the front desk personnel discuss your financial obligations openly in front of anyone and everyone in their small waiting room, but they put their customers on FULL BLAST, i.e., EVERYONE in the waiting room can clearly hear the personal business of the customer. This is totally and completely unprofessional, and I do not recommend this company to anyone. Do yourself a favor and steer clear of Aspen Dental and go to some other place where they value their customers.

User's recommendation: BEWARE OF ASPEN DENTAL.

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ID
#3099817 Review #3099817 is a subjective opinion of poster.
Location
Saint Louis, Missouri

I have had the worst experience by the staff there

I went to aspen dental and was told to fix my teeth it would be almost 11,000$ which I could except but when I was told that they would be giving me a treatment thst made there job easier by being prescribed a prescription thst made there job easier to clean my teeth. And that was a lot of money so I immediately went to Dr bossing had teeth pulled went to Jessie Albert had my teet cleaned and tried to bring it down to a more normal price Thrn Covid came and aspen had to cancel. I had lost one front side tooth and it took all my self esteem So I said to late now need dentures I would have paid aspen to pull the teeth because cimunkth dental charged 984 with no gas nothing just novacsin which they didnt even let take effect It was horrifying Aspen gave me the teeth I took them there and they were annoyed I even had them but aspen lied to me and said that the 1205 dollars I gave them plus they could keep the 750 in dental insurance would pay for comfy lights I had the teeth pulled in April went back in August and they said I owed them more money There was a mistake in the computer and I cried in there for hours I never had false teeth before and my cousin paid way more cause they pulled his teeth but he died before he got the z6 month wiring proof they naturally kept the money and the teeth but then my friend was told they needed to pull his bottom teeth and a dentist told him no way they are strong I would never pull them so he called your main office and they apologized to him and well he hates the comfiest lites and said they cant make them look like the temporary ones he is young Then they got made at me cause I said I cant be without teeth for Two days and they couldnt see me till dec 27 th. so Theh said well come in Friday and yiu can sit in the parking lot then they sued well it could be z3 hours. I said I came here because you advertise yiu care and well being mean and saying I owe more money when they lost it and nit once did they even explain anything I said you dont have to be so mean I just am going on what you said you are different cause you walk people through it I am in tears cause Theh were so mean and I no its not there fault I have a a lot of terrible sadness in my life but I said you are so mean maybe I should just but the remarry teeth and go someone else Theh said no way. So now just because I never needed a soft liner and that should be good news Theh say I missed an appointment but it was nexuses I had to leave work for a nine needed soft liner and Im crying and they are so mean. I think that 1205$ plus they keep the 750 dental insurance too that I shouldnt be crying because Im scared to go today and sit for 3 hours with no teeth but in the z27th of December they will keep them z2 days with no teeth I didnt cause Covid and even drm bBossong and the other dentist said wow 11.000$ is a lot I wasnt ferrying implants didnt have many teeth but they were my smile and to be treated so badly and they will deny it but Im not lying so can yiu tell them to understand Im in tears and I cant go there and be treated mean today The 27 is like 7 months not 6 and Plese let me wait in the parking lot cuase 2 days with no teeth I would rather die I never eve tske them out just brush them at night It feels like a mouth full of plastic and if common a nice oereony. They should have simply exokained I just thought they did a better job but Im hearing alit of mean stuff about them and I would never ever had my teeth pulled from that horrible community dent with nothing at all novicsn works but nit in one second so she said no yiu will kit have any teeth if yiu think yiu can buy the one pair but I want the other ones but they say they wont ask for more money but they have twice. Can I Plese go there in a full month cuase it will be like 8 months and not 6 I just am scared thst they will not fit like my fiends and I was told by him he could keep both pairs I assume Ill just wear there cuase I will sit in the parking lot but Plese dont make me leave with no teeth Ill kill musedl if that is the way yiu guys do it cause 8 months later never needed a sort feline whatever thst is just want my very expensive teeth. Please. Cause Theh are so mean and Ive cried and cried there and Dias Ill go get what ever money you want but Plese dont lie and say they didnt Im terrrofied of them they can say its kit true but it is and they never walked me through I still dont even know what Illdo but Im afraid of them being mean and mad cause I have my daughter very sick and its bad and Im responsible for her chosen and trying to work and I will walk in crying and they were mean uesterday

User's recommendation: I told lots of people to go there cuase my cousins teeth looked great but they beret the first ones he didn’t have 6 months he died of cancer so he laid slit more because yiu pulled his teeth and I wish you had pulled mine drm bossing was great but community dental still makes me cringe it was awful and I have a high pain tolerance very high.

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ID
#3098740 Review #3098740 is a subjective opinion of poster.
Cons
  • Just want my teeth jts been 8 months if i wait tondec
New Reviewer

The whole experience.

My first time I felt like I was important to them but after that I got canceled appointment calls customer service went down hill but pricing was not great still unabled to fix my problem
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ID
#3098500 Review #3098500 is a subjective opinion of poster.
Location
Leander, Texas
Pros
  • Your first visit
Cons
  • Amount of mistakes made
  • Management staff
  • Work that was done
Preferred solution
Let the company propose a solution
New Reviewer

Dentures from Corpus Christi offie

Ive spent over 6 grand for a smile in past year and half and I still cant get the bottom dentures to be fixed right. Ive called and if they answer your put on hold for ever or they just hang up. Im just about to express my feelings with THE BBB. and start there. All I want is to I quess to screw my bottoms down

User's recommendation: No one at this moment.

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ID
#3098424 Review #3098424 is a subjective opinion of poster.
Location
San Antonio, Texas
Pros
  • First visit was comforting after that i felt like a nuisance
Cons
  • Misinformation was rampant and very crude money scheming tactics
Preferred solution
Let the company propose a solution
New Reviewer

I'm owed money

I had been to one of the aspen dental locations in Washington pa 15301 on Washington rd. I started my plan for the work I needed it was gonna be roughly over $1000. So we got a loan fortiva. I have insurance as well: my next visit i went and told the lady working the front that my insurance has changed. She proceeded to tell me it did not. A month later I got a bill from you guys. Not worried about that, Im worried about this loan Ive been paying on for nothing. I did no work with you guys and I do not plan on it after that situation. I would like you guys to give Back the loan to Fortiva so I can then be credit back all the money I have already paid on this loan. Thank you.

User's recommendation: Go for it.

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ID
#3095019 Review #3095019 is a subjective opinion of poster.
Location
South Strabane, Pennsylvania
Loss
$1200
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Bad customer service

I have requested my ex-ray be emailed to me, 3 times. The first time she said she would send it after our conversation but I didnt receive. The following day I called, was on hold 20 minutes before I hung up. Called back immediately to be sent to voice mail. I left a message for my request. Still have not received my ex-rays
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ID
#3094399 Review #3094399 is a subjective opinion of poster.
Location
Warner Robins, Georgia
Preferred solution
My ex-ray
I would never recommend this place to anyone, I have never felt so frustrated and robbed. Three weeks ago I had an emergency due to a very strong pain in a tooth that extended through my jaw, my head and ear, when I looked online for an emergency dentist all I could...
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1 comment
#2095619

The moral of your story is to have a trustworthy and competent dentist you use on a regular basis, NOT JUST WHEN YOU HAVE A TOOTHACHE. If you are a regular patient of such a dentist, he or she will help you out if you get in trouble in an inopportune moment.

I will be honest with you. I have been in private practice a long time. Toothache patients who only come in for emergency are a dime a dozen. They never make good patients.

Nobody wants to go out of their way to help these irresponsible people. That being said, even if you go to a slimy outfit like A$pen on a regular basis, they won't go out of their way to help you in an emergency.

ID
#3084419 Review #3084419 is a subjective opinion of poster.
Location
Saint Louis, Missouri
My husband has been into the St. Josep,MO office NUMEROUS times to get his Dentures adjusted. He is not able to eat drink or TALK without them falling out of his mouth. He is very UNHAPPY with the last visit the dentist told him he needs surgery to cut the roof of his...
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1 comment
#2095640

Sorry but patients with Tardive Dyskinesia can rarely wear lower dentures, as their tongue moves around too much. Four implants to hold the lower in would be the only hope. Don't even think that a sleazy outfit like Aspen could even begin to do a project like that.

ID
#3062319 Review #3062319 is a subjective opinion of poster.
Location
Chicago, Illinois