Aspen Dental
Reviews and Complaints

We are looking at putting together a Class Action Lawsuit against Aspen Dental. If you or anyone you know is not happy with any aspect of Aspen Dental, billing, over charged, services not completed , not happy with products or services contact me directly through Facebook Messenger. Thank You

User's recommendation: Do Not Use Aspen Dental.

I needs my full mouth X-ray and my husband emailed to my email because we will be out of state for few months. I have been asking for that for 3 weeks with no response. I was not treated fair by the manager.

Denture lower plate does not fit. Had trouble from start, and now they said that relining is more money but want to now install pins and new lower plate as long as we pay

User's recommendation: be weary of anything they tell you.

Sold warranty and will not honor what was told to sell us dentures. Trying to tell us they did not tell us that and we should have read what was on folder that we were never given

User's recommendation: Be wary if them.

This just corporate dental care more money I am now worried I didn't need my teeth removed. I went back with a problem and they wanted to charge more. I had already spent $7000.00 Beware, this just another business and how much they can get you to spend. CHECK WITH A REAL DENTIST

This company is very unprofessional. I visited Aspen Dental in Bridgeton, Missouri recently. Not only do the front desk personnel discuss your financial obligations openly in front of anyone and everyone in their small waiting room, but they put their customers on FULL BLAST, i.e., EVERYONE in the waiting room can clearly hear the personal business of the customer. This is totally and completely unprofessional, and I do not recommend this company to anyone. Do yourself a favor and steer clear of Aspen Dental and go to some other place where they value their customers.

User's recommendation: BEWARE OF ASPEN DENTAL.

I went to aspen dental and was told to fix my teeth it would be almost 11,000$ which I could except but when I was told that they would be giving me a treatment thst made there job easier by being prescribed a prescription thst made there job easier to clean my teeth. And that was a lot of money so I immediately went to Dr bossing had teeth pulled went to Jessie Albert had my teet cleaned and tried to bring it down to a more normal price Thrn Covid came and aspen had to cancel. I had lost one front side tooth and it took all my self esteem So I said to late now need dentures I would have paid aspen to pull the teeth because cimunkth dental charged 984 with no gas nothing just novacsin which they didnt even let take effect It was horrifying Aspen gave me the teeth I took them there and they were annoyed I even had them but aspen lied to me and said that the 1205 dollars I gave them plus they could keep the 750 in dental insurance would pay for comfy lights I had the teeth pulled in April went back in August and they said I owed them more money There was a mistake in the computer and I cried in there for hours I never had false teeth before and my cousin paid way more cause they pulled his teeth but he died before he got the z6 month wiring proof they naturally kept the money and the teeth but then my friend was told they needed to pull his bottom teeth and a dentist told him no way they are strong I would never pull them so he called your main office and they apologized to him and well he hates the comfiest lites and said they cant make them look like the temporary ones he is young Then they got made at me cause I said I cant be without teeth for Two days and they couldnt see me till dec 27 th. so Theh said well come in Friday and yiu can sit in the parking lot then they sued well it could be z3 hours. I said I came here because you advertise yiu care and well being mean and saying I owe more money when they lost it and nit once did they even explain anything I said you dont have to be so mean I just am going on what you said you are different cause you walk people through it I am in tears cause Theh were so mean and I no its not there fault I have a a lot of terrible sadness in my life but I said you are so mean maybe I should just but the remarry teeth and go someone else Theh said no way. So now just because I never needed a soft liner and that should be good news Theh say I missed an appointment but it was nexuses I had to leave work for a nine needed soft liner and Im crying and they are so mean. I think that 1205$ plus they keep the 750 dental insurance too that I shouldnt be crying because Im scared to go today and sit for 3 hours with no teeth but in the z27th of December they will keep them z2 days with no teeth I didnt cause Covid and even drm bBossong and the other dentist said wow 11.000$ is a lot I wasnt ferrying implants didnt have many teeth but they were my smile and to be treated so badly and they will deny it but Im not lying so can yiu tell them to understand Im in tears and I cant go there and be treated mean today The 27 is like 7 months not 6 and Plese let me wait in the parking lot cuase 2 days with no teeth I would rather die I never eve tske them out just brush them at night It feels like a mouth full of plastic and if common a nice oereony. They should have simply exokained I just thought they did a better job but Im hearing alit of mean stuff about them and I would never ever had my teeth pulled from that horrible community dent with nothing at all novicsn works but nit in one second so she said no yiu will kit have any teeth if yiu think yiu can buy the one pair but I want the other ones but they say they wont ask for more money but they have twice. Can I Plese go there in a full month cuase it will be like 8 months and not 6 I just am scared thst they will not fit like my fiends and I was told by him he could keep both pairs I assume Ill just wear there cuase I will sit in the parking lot but Plese dont make me leave with no teeth Ill kill musedl if that is the way yiu guys do it cause 8 months later never needed a sort feline whatever thst is just want my very expensive teeth. Please. Cause Theh are so mean and Ive cried and cried there and Dias Ill go get what ever money you want but Plese dont lie and say they didnt Im terrrofied of them they can say its kit true but it is and they never walked me through I still dont even know what Illdo but Im afraid of them being mean and mad cause I have my daughter very sick and its bad and Im responsible for her chosen and trying to work and I will walk in crying and they were mean uesterday

User's recommendation: I told lots of people to go there cuase my cousins teeth looked great but they beret the first ones he didn’t have 6 months he died of cancer so he laid slit more because yiu pulled his teeth and I wish you had pulled mine drm bossing was great but community dental still makes me cringe it was awful and I have a high pain tolerance very high.

My first time I felt like I was important to them but after that I got canceled appointment calls customer service went down hill but pricing was not great still unabled to fix my problem

Ive spent over 6 grand for a smile in past year and half and I still cant get the bottom dentures to be fixed right. Ive called and if they answer your put on hold for ever or they just hang up. Im just about to express my feelings with THE BBB. and start there. All I want is to I quess to screw my bottoms down

User's recommendation: No one at this moment.

I had been to one of the aspen dental locations in Washington pa 15301 on Washington rd. I started my plan for the work I needed it was gonna be roughly over $1000. So we got a loan fortiva. I have insurance as well: my next visit i went and told the lady working the front that my insurance has changed. She proceeded to tell me it did not. A month later I got a bill from you guys. Not worried about that, Im worried about this loan Ive been paying on for nothing. I did no work with you guys and I do not plan on it after that situation. I would like you guys to give Back the loan to Fortiva so I can then be credit back all the money I have already paid on this loan. Thank you.

User's recommendation: Go for it.

I have requested my ex-ray be emailed to me, 3 times. The first time she said she would send it after our conversation but I didnt receive. The following day I called, was on hold 20 minutes before I hung up. Called back immediately to be sent to voice mail. I left a message for my request. Still have not received my ex-rays