Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Aspen Dental in Killeen, Texas - Ripped Off By Apen Dental

Two months ago I had my teeth cleaned at the Killeen, TX location, they wanted to replace all of my fillings and two implants for no reason at all. I declined those services and the $46 fluoride treatment. The receptionist was visibly angered when I declined the fluoride. More than a month after my cleaning I received a bill, $46 for fluoride, I have attempted to call the office at least 10 times leaving messages, my call was never returned. I contacted "Customer Care" (what a joke) and they escalated my issue. I finally got a call from the staff at the Killeen office, they acted like they were doing me a favor. The office manager was supposed to call me today and didn't. This company stinks!
1.0
Details
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Location
Reliability
Staff
Turnaround Time
Website
#1556742
Show
So my wife has been sitting at this location since 11 am for her appointment. She signed in, no one checked on her for more than and hour. She asked the attendant what her wait time would be. They stated they didn't even know why she was there. She has a text message...
Read more
Anonymous
Anonymous

Please don't let them do an implant or root canal. Find a good dentist. There are many horror stories of shoddy work posted all over the web about poor outcomes when Aspen Den...

1.0
#1556606
We had out teeth pulled there and dentures made . I paid for the BES Premium and I still cannot wear them they are to big I have *** in the front of my upper teeth. The Dentist told me they would fit after I got my permanent ones NO I CANT EVEN WEAR THEM AT ALL MAYBE 2...
Read more
#1556511
needed to get a dental ok for a hip replacement surgery ..... started out with free x-rays & exam & finished up $4000 later .... the issue that could have been avoided .... was told a filling needed to be replaced ( I didn't have a issue with that tooth ... " no pain "...
Read more
Anonymous
Anonymous

Just because you had not pain to start with does not mean the tooth was without problem. All it meant was you had no symptoms at the moment. Could have saved a lot of money (a...

1.0
I didn't like
  • At one appointment
#1556382
Told to come early for appt, fill out paper work, I am 89, my wife 88 handicap, came at 12:30 for appt at 1pm, office locked. so at 1pm filling out paper work that could have been mailed since appt was made 10 days in advance. But oh my, we received many,many texts...
Read more
Anonymous
Anonymous

Any new building or renovations have to be handicapped accessible. What were they missing? Appointment reminders bug me to death also. Blame so many people who forget their ap...

5.0
Township 4, Arkansas
#1556281
Dentist stopped in middle of procedure and sent my wife home with 2 teeth halfway out. They have got a whole new staff now. Now they have changed pricing of procedure after it was done. Now one insurance quote doesnt match the other one. My wife went to get her...
Read more
Anonymous
Anonymous

Do they charge half price if they get teeth half out? Yeah, pretty much the entire staff of any Aspen Clip Joints Inc. clinic urns over in one year. Nobody wants to work for l...

1.3
#1555919
I WENT TO ASPEN DENTAL IN PSL WEST AREA CODE 34986 TO HAVE A PARTIAL MADE UP. AT FIRST THEY SET AN APPOINTMENT WITH ME TO MAKE A MOLD. THEY MESSED UP THE MOLD AND I HAD TO COME BACK FOR A SECOND TIME TO HAVE ANOTHER ONE MADE UP. THEY USED THE WRONG SIZE IMPRESSION,...
Read more
Anonymous
Anonymous

You meant "sue this dentist." I doubt you will sue our whole profession. Good dentists make a custom tray in which to take the final impression. You can bet the Aspen clowns n...

It happened in December of 2018 in the ”new” Aspen dental place in Statesboro, GA. I was getting a part in the front of my mouth; shot up with pain meds; mouth numb and my Dentist there was talking to her Tech about how many and what drinks she had at lunch. I sat...
Read more
Anonymous
Anonymous

The American Dental Association has no enforcement powers and cannot help. Aspen is operating illegally in most states and the state boards of dentistry cannot afford millions...

#1555571

Aspen Dental - Poor quality dentures

Is there ANY way to make aspen dental refund my money??
#1555478
Show

Aspen Dental - Horrible!!!!

These people tried the old bait and switch tactics and after almost 2 hours of uncomfortable X-rays-mouth scanning and the dentist tried to up-sell me on services that I didn’t want I finally gave up and walked out the door. They also quoted me on the phone for a tooth extraction and the charges after 2 hours was almost triple to the original estimate. I will never set foot in aspen dental in Sebring Florida ever again!!!!!
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
#1555424
Show