Aspen Dental Reviews

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Beware This is a complete chain of rip off

This is a complete chain of rip off from the dentist to the business office.A whole bunch of manipulative money suckers dancing dentist are around so be aware
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ID
#2851451 Review #2851451 is a subjective opinion of poster.
Location
Social Circle, Georgia

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Verified Reviewer
New Reviewer

Terrible service

i have been ignored by the office in algonquin over and over. after almost 6 months i still havent gotten my final dentures and i contacted the satisfaction team and they still ignore meDONT GO THERE me satisfaction
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ID
#2849735 Review #2849735 is a subjective opinion of poster.
Cons
  • No follow through
Loss
$5
Preferred solution
Full refund

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New Reviewer

Unsatisfactory dental work

Complained to corporate and no resolve, got a call from another Aspen dental from Venice and Anthony was very rude and unprofessional and argued the facts, how can he say what happened the only people that know what happened is the Port Charlotte office and they did dental work that is unsatisfactory, now I have more issues that have to be taken care of differently and Im stuck with a two thousand dollars bill and a partial that they added to and cant even eat. Maybe the technician at the Charlotte office should have told me it was too old or that they wouldnt work on it because they didnt make it! Im not that stupid ! I would have gone a different route. Steven actually I would have gone a different route

User's recommendation: Find another company.

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ID
#2845510 Review #2845510 is a subjective opinion of poster.
Location
Port Charlotte, Florida

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New Reviewer

Subquality work and not willing to make an adjustment within a reasonable period of time.

I had a crown prep done and once the numbness wore off I tried to bite, but could only make contact with the temporary crown and the opposing tooth. The assistant had told me to call if I had a problem, and they would get me right in. I called the office for an adjustment and was put on a lengthy hold. The receptionist was annoyed by my call. She told me that she could squeeze me in 1 1/2 weeks from today. I told her that I was unable to chew and that it was a 5 min. adjustment, but she said that she had 1 Dr.

User's recommendation: Do not use Aspen Dental.

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2 comments
#2057454

The worst dental experience ever!

#2058731
@Nakima Tfs

They got your money the first time. Why would crooks like this want to see you because they made a temporary that was too high? Prediction: The permanent crown will be too high, and probably break in a short time.

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ID
#2838491 Review #2838491 is a subjective opinion of poster.
Location
Little River, South Carolina
New Reviewer

Complaint and refund

On Apil 20th 21 I went in Aspen Dental.to get a simple cleaning.and a felling my tongue is still nume.can you help me?.also my partials was messed up.on 8/31/21 he said he had done the best he can.
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ID
#2831177 Review #2831177 is a subjective opinion of poster.
Location
Jonesboro, Arkansas
Loss
$2
Preferred solution
Full refund
New Reviewer

Complaint and refund

In April on the 20th I had the worst experience ever .when I went In in May of this year.i had a cleaning and a felling.the technician that preformed the services.gave me 5 shots to nume my mouth.two at the top two at the bottom.one in my tongue.now that issue. My tongue has been nume every since.i was trying to wait until I get my partials before I made an complaint.but yesterday 8/31/21 was enough. When I went in to complain how the parti partials par
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ID
#2831139 Review #2831139 is a subjective opinion of poster.
Location
Jonesboro, Arkansas
Preferred solution
Full refund
New Reviewer

Refund not received

Office manager on shallowford in Chattanooga area is ignoring ALL my calls. I have been waiting on my refund since July!
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1 comment
#2058732

Your money has been sucked into a corporate Black Hole never to be seen again. Aspen makes money disappear better than any magician could ever make a rabbit disappear!

ID
#2827233 Review #2827233 is a subjective opinion of poster.
Location
Chattanooga, Tennessee
Cons
  • Inflicted damage
  • I did not like
  • Disorganized
Loss
$304
Preferred solution
Full refund
New Reviewer
Ive been coming here for the past 6 months after moving here from Massachusetts. I need 4 dental implants. When I came here I was pushed onto Invisalign before doing the implants, which makes sense, but never gave me the option to or not. So 18,000 into care credit, we...
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1 comment
#2056433

I cannot think of a worse place to get complicated treatment like implants than a shady corporate clip joint like Aspen Organized Crime Syndicate. If you proceed, it will not end well. Cut your losses while you can.

ID
#2825245 Review #2825245 is a subjective opinion of poster.
Location
Pembroke Pines, Florida
Pros
  • Great teeth cleaning
Cons
  • Entire experience was awful
  • Incompetant
Loss
$5000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Complaint

In my search for a dentist, I came across Aspen. I called for appt and was given a day and time. When I arrived I was completely ignored so I signed the waiting list and took a seat. After greeting two people that came in after me the receptionist asked if she could see me at the desk. I had my I D and Ins card in hand. She first told me that she canceled my appointment because I was late. I assured her I was early for my 12:40 appt that I had written down at home and alerted in my phone. She said we would only give 12:00

User's recommendation: Don’t use Aspen Dental.

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ID
#2818532 Review #2818532 is a subjective opinion of poster.
Location
Jacksonville, Florida

No service. Take fee and that’s it

Its about service had to go to a dentist because of a painful ulcer I could only eat soft food cost me $45.00 Called customer service but goes to voicemail

User's recommendation: Don’t use Aspen dental.

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ID
#2814883 Review #2814883 is a subjective opinion of poster.
Location
Wesley Chapel, Florida
New Reviewer

Was asked to leave a review

I had a cleaning done and she was very thorough and on time and felt like I cared for. The girls at front desk were also very good.
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ID
#2814873 Review #2814873 is a subjective opinion of poster.
Location
Watertown Town, New York

Ulcers on gums due to denture.

Well its the service. I made an appointment last year due too an infection. My appointment was two days away. I show up for appointment and the tell me I am wrong. My appointment is a week away. I have an ulcer on my gum. Made an appointment on Wednesday for Monday. I received a text telling me I have to come in Thursday. Tried customer service but the call is answer by to voicemail and no return calls. I told Aspen I refuse to return to this office but they keep texting me. Appointm
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ID
#2814869 Review #2814869 is a subjective opinion of poster.
Location
Wesley Chapel, Florida

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New Reviewer

Billing and Poor Service

Jan 27, 2020, my husband went to have 13 teeth removed and some additional work the dentist said was needed to get dentures. That day we paid 6852.00. Extracting of his teeth was done very poorly leaving him with a mouth that hurts to this day. He was never able to wear the partial and upper denture given as a temp set. Needless to day, he was able to get his Covid vaccine today was told today his services were a long time ago so he needs to pay for any further services??? He has serious cardiac issues so felt the need to wait until he felt safe. Who knew when you paid for services there was an end date to get them even with a pandemic going on? >

User's recommendation: Please avoid going there!

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ID
#2812188 Review #2812188 is a subjective opinion of poster.
Cons
  • Too many to list but overbilling and poor services
Loss
$4000
Preferred solution
Price reduction

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New Reviewer

Theft of 500.0 given to employee at Davenport Iowa towards my account. Thought I got a real receipt but didn’t. Claim I didn’t pay them.

Office gal received 500 cash in twenty dollar bills towards my account. I wouldnt have caught it except the next day I paid 10 grand towards my account after having a tooth pulled 2 days later they call out of the blue and say they cant do anything for me. WTF? Cash isnt good there cuz they cant rape you on the finance program they push. When I asked about my money they are claiming I didnt pay the first 500.00 I have called and messaged repeatedly and only get message responses. Had I continued with care that 500 would have been missed over thier crazy billing ***

User's recommendation: Do not use! No ETHICS!

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ID
#2810144 Review #2810144 is a subjective opinion of poster.
Location
Davenport, Iowa
Service
Aspen Dental Dental Services
Cons
  • Thief works there
Loss
$500
Preferred solution
Polygraph, I’ll pay unless she fails it

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Verified Reviewer
New Reviewer

I was overcharged for services

I was overcharged for dental services I received on 4/22/2021, 4/23/2021 and 5/24/2021. I was charged $1151.05 as my portion. After contacting my insurance company I was informed my share for the services was $468.05 showing I was due a refund of $683.00. The Aspen Dental Office I use on Emily Dr., Clarksburg, WV refunded me $447.55 and that leaves $235.45 I am owed. The Aspen Dental office has never provide me with a billing statement.

User's recommendation: watch for over billing.

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ID
#2808917 Review #2808917 is a subjective opinion of poster.
Location
Clarksburg, West Virginia
Pros
  • Very professional service
Cons
  • Over billing for service
Loss
$235
Preferred solution
Full refund