dentist teeth office money dentures insurance appointment tooth dental mouth
3.3
Details
No avoid like the plague. Bad inferior work and call in others and try to convince you it looks good when obviously does not. Took pics of try in and my friends and family could not believe how bad it - Aspen Dental review

Update by user Jan 20

Bad try ins three so far and each one is worse to point I cried last time. Now I feel anxious and used

Update by user Jan 20

I am so upset and missed the holidatlys and New Years. They assured me it would be ready before Jan 31, 2019.

Original review posted by user Jan 20

I have gone for 3 wax try ins that have been progressively...
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2 comments
Anonymous
#1812295

The front teeth in your upper denture need to be further forward and larger. Always it is a help to a normal, competent dentist to see photos of you smiling when young with your natural teeth.

That will give him an idea of the "look" to aim for with dentures.

Really natural dentures are not so easy to fabricate. It takes many years of practice to get really good fitting and adjusting them.

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Review
#1767206 Review #1767206 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Pros
  • Pricing
Cons
  • I did not like
  • Awful try ins
  • Terrible work
Reason of review
Bad quality
Loss
$2400
Preferred solution
Full refund
Tags
  • Sketchy Service
2.8
Details
Do not use them. - Aspen Dental review

Update by user Jan 13

No it wasn't they was worried about 200 before helping me

Original review posted by user Jan 13

I went there ashamed of my smile they worked with me great, awesome staff, great atmosphere, great dentist. Had all uppers pulled and denture put in same day. I told them it did not fit, they said once swelling...
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3 comments
Anonymous
#1806322

Were you in a disco when you had that purple photo taken? Anyone can see from that picture that your bite is way off. Your top and bottom teeth do not even line up right.

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Review
#1760137 Review #1760137 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Pros
  • Teck was nice
  • Great customer service very friendly
Cons
  • Shoddy workmanship
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Fix my denture straight, too thick and is higher on one side than other

Ur choice | Aspen Dental review from Hot Springs, Arkansas

2.7
Details
I had appt. for cleaning and xray got xray no cleaning moved myappt. time up and down notbusiness like friendly girls but when ur sitting waiting for appt, u made day before u should be called on at that time not asked to waite 3 hours for cleaning
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1 comment
Anonymous
#1788754

You must be have x-rays and an initial exam before a cleaning is done. It is very hard to do a complete exam, x-rays, and a cleaning at the same first appointment.

It is just too much to do in one visit. A$pen routinely overbooks patients so there is not enough time.

Young dentists working for Aspen nearly always run behind. Corporate clinics like Aspen, Coast, Great Expressions, Dental One, Sage, and other sleazy outfits are in reality not good places to get dental care.

Review
#1729600 Review #1729600 is a subjective opinion of poster.
Service
Aspen Dental Dental Cleaning

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
3.0
Details
I went to Aspen Dental in Martinsburg WV to have dentures made. I picked out really good dentures and got a price for dentures and hardware for 2 implants. I have good dental ins. and paid the balance in full. Now I keep getting bills. I called the Martinsburg office...
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5 comments
Anonymous
#1811726

Those implants are from real teeth. How would you like someone pulling out your teeth so someone else can have them implanted into their gums.

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Review
#1720565 Review #1720565 is a subjective opinion of poster.
Service
Aspen Dental Manager
Pros
  • Timeliness
  • Friendly staff
Cons
  • Being billed after being told it wa free
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.6
Details

Update by user Dec 26, 2019

I requested my money back. I was still within the allowed time frame to request a refund.

Original review posted by user Nov 22, 2019

I purchased the best dentures money could buy. I received dentures that were too big, very sharp and jagged against the palate and gums, very painful despite a couple adjustments....
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3 comments
Anonymous
#1780851

If you got them at Aspen, you certainly did NOT get the best dentures money can buy. You got the shoddiest most overpriced dentures money can buy.

If you wanted the best dentures money could buy, you would have gone to a prosthodontist and paid about $5000 for fully customized dentures. They would have featured Isosit teeth, custom tinted acrylic with a lot of anatomy, detailed bite records, remounted bite adjustments in an articulator after they settled in, and many other details that dentists at Aspen don't even understand. Because you see, making good dentures is in reality a very complicated task requiring a lot of appointments. Darn right you will never see a refund.

This crime syndicate is very cash strapped. Chalk this huge mistake up to experience.

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Resolved
Review
#1713733 Review #1713733 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Pros
  • Staff is friendly
  • Nice people
Cons
  • I did not like
  • Shoddy workmanship
Reason of review
Bad quality
Loss
$3200
Preferred solution
Full refund

Procedures | Aspen Dental review from Weedsport, New York

2.7
Details
Just beginning with Aspen Dental. Had teeth removed and have a temporary set of dentures. The issues sofar is not with the work but the billing company (DentalFirst-Comenity Bank). Their billing statements do not have the full account number so you can not set up on- line payments. Have tried to contact their 800 number and was on hold for over an hour before it shut off.
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1 comment
Anonymous
#1766781

"So far" the issue is not with the work. Just wait, buddy.

There will be plenty of issues. Aspen's billing is chaos, and their dentures are not even third-world quality. Guess you are one of those people who believes TV ads.

Write us back to say how those final dentures worked out. As PT Barnum said, there is a sucker born every minute.

Review
#1688524 Review #1688524 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
2.6
Details
Kat at the front desk is great at her job all over. I have a lot of Health Issues and they have always been very Accommodating and Caring. I am not good with names but the Doctor that pulled my teeth did a great job but one of my teeth was being a pill so i had to go...
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1 comment
Anonymous
#1762311

All this praise and you gave them a two star review?!?! You realize your praise will be counted as another complaint, as this is a consumer complaint forum?

Review
#1671741 Review #1671741 is a subjective opinion of poster.
Reason of review
Good customer service

Dentures | Aspen Dental review from Chicago, Illinois

3.0
Details
I went to Aspen dental in highland Indiana on 9/28/19 got my dentures they were crooked way to big hurt my upper gums so i called 10/1/19 no answer finally someone answered that worked for customer service she tried calling still no answer mean while my mouth hurts she said she would send a message to the managers email and she would get back to me never did now today is 10/2/19 called again the receptionist answered and said i will let the manager know she will get back to today my experience with other dentist when you get your dentures they are right there to see if you have problems they were nowhere to be found the manager has yet to call me back
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1 comment
Anonymous
#1756726

They got your money. They don't want to call you back.

Any adjustments are no-charge visits that will not earn the dentist any commission.

Thus zero interest in making your comfortable. Why you paid big bucks for their Comfy-Junk dentures instead of going to a reputable dentist and having a really good set made for the same price is beyond my comprehension.

Review
#1670022 Review #1670022 is a subjective opinion of poster.
2.5
Details
First, I will note that the staff was very courteous and polite. Now, the bait and switch tactic. I went in for a teeth cleaning, only to find out later, from two separate dentist facilities in town, that I paid twice or may three times as much as I would have paid at...
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1 comment
Anonymous
#1750458

I can never understand why patients ask for advice from other people, than ignore their warnings and proceed to be shafted. Why did you ask for your friends' advice in the first place?????

People never save any money going to Aspen. They pay more.

Plus they often get their mouth butchered. Don't think any other corporate dental chains will be much better.

Review
#1657862 Review #1657862 is a subjective opinion of poster.
Service
Aspen Dental Customer Care
Pros
  • Very nice staff
Cons
  • Promised one product but then changed it the day of service
Reason of review
Not as described/ advertised
Loss
$340
Preferred solution
Deliver product or service ordered
Tags
  • Aspendental Aspen Dental

Contact Aspen Dental Customer Service

Website:
Mailing Address:
13, Ocala Ave
Jacksonville, Florida 32220
United States
Phone:
(606) 653-6206
All Aspen Dental Contacts

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Dentures | Aspen Dental review from Lake City, Florida

2.5
Details
I got an 8am appointment but, so did 4 other people.I got in around 9am. Overbooking... I was seen and sent out to talk to someone that told me my portion of my denture would be,, $1,949.. ?? Dentures don't even cost that much. I found them much cheaper and just as good elsewhere.. Rip off...
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1 comment
Anonymous
#1742974

You don't know what you are talking about. A good customized denture cost $1900 and more.

Trouble is, no matter how much you pay for dentures at a Aspen Dental chop shop, they will be cheaply made and won't fit. It is pretty much old news that they triple book the young dentists who work there. Right out of school, they are not fast enough to treat 1 patient at a time, much less 3.

So they work on the patient with the most profitable procedure. Just like you would fleece the sheep with the most wool if you did not have time to fleece them all.

Review
#1644251 Review #1644251 is a subjective opinion of poster.
Pros
  • Took their time with me
Reason of review
Pricing issue
Tags
  • unclear on what they charge
  • Trying To Rip People Off