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Resolved
Listen to their automatic voice message. Notice they guarantee the price quoted is the price you pay. That is a lie. I went to the North Myrtle Beach location to have some troublesome teeth pulled and a partial bridge. My insurance also included a complete cleaning. My...
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Anonymous
Dental Advocate

You got to understand how the business model at these gyp joints work. Young dentists, and many time foreign dentists, are hired hand on a low commission. They not control any...

Resolved
I have been dealing with the Eau Claire, WI Aspen Dental for over a year and a half now. My Daughter went in for a yearly cleaning and check. I was in the waiting room. The Dentist went ahead without consulting Me and replaced all of her sealants. I ended up with a...
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Anonymous
Barb

I have learned my lesson. The Aspen Dental Office in Eau Claire, WI tried to work with Me. I am not so angry with them as I am with the Company. Aspen Dental should be put out...

Anonymous
Seasoned Dentist

Why would you even BOTHER to go back to any A$pen location? After scamming you, you think should should give them ANY other chances!?!? Good grief lady, there are good indepen...

3.0
#1428223
Resolved
This has been going on for almost a year I keep gong back and always leave still in pain and on the fifth doctor so far. The dr now tells me flat out she will not remake them so they fit and do not hurt. She has said that every time I go in to have an ajustment. The...
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Anonymous
Seasoned Dentist

There is a small percentage of humans who can never wear dentures. You might be one of those people. That is why we dentists plead with patients to take care of their teeth an...

1.0
#1412682
Resolved
D4910 is the code for periodontal maintenance. My Insurance Company, Delta USA, has two prices for that code. One is $45 if you go 6+ months between visits, or $55 if it is less than 6 months. I went for a cleaning in March and June. In June they wanted to bill me what...
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Anonymous
Anonymous

Go to dentist every 6 mos. 1st visit was for my 6 mo. cleaning. No cleaning, xrays and all they wanted to do. Asked what I owed, no charge, got a bill. Went back for cleaning,...

Anonymous
hebroots

In my last message I indicated that I would give it a little more time to see if they (Aspen) keep sending erroneous bills. It has been a month but I will give it a little bit...

#1327851
Resolved Featured
I had full extractions, I asked for antibiotics before we got started, nope, ok I figured they would at extraction day, nope, had last two extracted next day, and I demanded antibiotics, I told them I was full of infection, and being "professionals," they know I was...
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Anonymous
Anonymous

Next project lined up for you- Selecting a new dentist to redo the Aspen treatment after it fails.

Anonymous
Bill daniels

Go to local papers and ask them to do story on the fraud aspen is doing or sue the *** out of them

1.4
#1299280
Resolved
I had my top teeth pulled and got my immediate dentures back in January of 2017. Was told there was nothing wrong with my bottom teeth after many visits i finall got my bottom teeth pulled got my immediate dentures had nothing but problems and couldn't even wear my...
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Anonymous
Seasoned Dentist

State law requires the dental take final impressions for crowns, bridges, and dentures. If that did not happen, A$pen broke state practice law. Doesn't surprise me a bit!Wasn'...

1.0
#1287629
Resolved
On Feb 19, 2016 I went to Aspen dental to have me teeth pulled and upper and lower partials. I was misled and thought I was getting permanent partials. It was when I went back because they wouldn’t fit any more that I was told they are intermediates and there was...
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Anonymous
Anonymous

I was not made aware that I was getting temporary partials or I would never of let them charge my insurance because now I had to pay out of pocket. I do have a very good denti...

Anonymous
Seasoned Dentist

Should have taken care of your teeth to start with.They are "immediate" or "temporary" partials, not "intermediate" partials. They are meant to be worn during healing. Once he...

1.0
I didn't like
  • Misleading
#1262992
Resolved
I went to the SE 14th location in Des Moines Iowa. In May i went through the periodontal cleaning. They told me that my insurance would not pay for $1325 dollars for the procedure. Based upon that information I signed their agreement and allowed them to charge the...
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Anonymous
AspenDental

We got your money now so we don't care. Do something about it. Sincerely, Aspen Dental

Anonymous
Seasoned Dentist

The question is: Did you really need the deep cleanings? Maybe so, but almost everyone who comes through A$pen's doors are told they do. Treatment planning needless periodonta...

2.4
I didn't like
  • Billing practices
#1100436
Resolved
I was placed in a room and sat in a dentist chair for 45 minutes, all the while being told someone would "be right with" me. Prior to that, the girl taking my x-rays was busy blowing her nose and coughing in my face, so I made comment to the office staff, (which may...
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Anonymous
Anonymous

100 years from now they will probably find the mummified remains of patients who died waiting to be called back in A$pen Dental offices.The "scheduling error" was undoubtedly ...

Anonymous
Anonymous

You should write the hygienist that was coughing and hocking a loogie in your face a letter of thanks. She might have given you a cold but she saved you the damage aspen would...

#1006466

Contact Aspen Dental Customer Service

Mailing Address:
Aspen Dental Management, Inc.
13, Ocala Ave
Jacksonville, FL 32220
USA
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Aspen Dental Questions
Resolved
Well, I went back to get my dentures completed, and I had to get that clay-like "stuff" in my mouth again, so that they could make an impression of the top dentures and a few on a Flex (bottom) denture. Instead of giving me what I paid for previously, they stated that...
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Anonymous
Seasoned Dentist

I don't get it. You paid for one set of dentures and never received them? Why didn't you object at that point, rather than having them make you a second set of dentures?You do...

2.5
I liked
  • Front office staff ok
  • Girl at the front desk
  • Entire staff
I didn't like
  • Not getting my dental work done
#988869