Most helpful reviews first
Pissed Consumer Interviews ?
I went to the Aspen Dental Office on Blanding Blvd Jacksonville, FL. and had four implants and a plate made for my upper mouth. The cost was over $12,000.00. I told them I wanted the plate made with teeth that I could see when I open my mouth. After the implants healed the plate was made. I looked at it and the teeth looked normal size and the dentist put the plate in my mouth and if fit perfectly. HERE IS THE PROBLEM, when I went home and looked in the mirror I could not see my teeth. It took me awhile to figure out what was wrong. The cavity where my gums fit on the plate is about half a tooth down behind the teeth on the plate. In other words if your front teeth were removed and glued back onto your gums with only half the tooth below your gums, that is what I look like.I was scheduled for eye surgery in both eyes and could not return to the dental office immediately. When I was able to make an appointment to return and explain what was wrong they wanted to charge me over $1900.00 to make another set of teeth. All though there were signs around the lobby saying if you are not satisfied with your dentures we will remake them.Yegar L. Latham 904-584-4342
I don't believe I have enough room on here to tell you everything that I have gone through...from paying $7,000 plus to have new comfortfit dentures made and implants in my lower denture to still waiting for the rest of the hardware to be delivered so that we can wrap up. I went on 6/12/18 to have them done and was told that the other office where I started all of this had not noted what size implant they had put in (that is another horrible story) so they would order what they needed and put a rush on it...well it has been 19 days and I still don't have it done. I feel I have been lied to numerous times. I have called and ask the manager or the assistant that was helping me to call me and they don't do it. I finally got in touch with the manager and he told me he would contact me at they end of the day to let me know what was going on...again...didn't happen. The last call said they didn't get everything they needed and would call when they got it. Not holding my breath! I will certainly tell anyone I can that they should not use Aspen Dental. I feel like I have thrown $7,000 down the drain! My name is Vicky Land and the 2 offices I have used are in OKC on Memorial and Stillwater, OK. What a rip off!!!
My husband called me on his lunch break and asked me to make him an appointment to have a tooth pulled. I called and he had his tooth pulled @ 3:00 on Thursday October 30, 2014. The doctor told him that since the tooth was the source of infection he would not need any...Read more
Even though my husband is please with his LOWER dentures, we were totally suckered into paying over $6,000 for them. Because he really needed them, we were enticed into financing $2,500 after a down-payment of over $400. Because of his physical and mental state at the...Read more
I didn't like
- Not explaining fully disclosing rules of financing
As a self-employed 45 yr old with really good teeth and no health or dental insurance, I neglected visiting the dentist for 15 or so years. I had chipped a front tooth several years ago and had since developed a cavity which was causing discoloration, I also was aware...Read more
PLEASE READ THIS... DO NOT LEAVE FEEDBACK FOR THEM UNTIL ALL YOUR PROCEDURES ARE COMPLETE! I had all my teeth removed painlessly there, that is what I gave them the five stars for... but after that it was all down hill once we financed dentures and extended care. I...Read more
If you have been a patient of Aspen Dental and you believe that you have received unacceptable dental care resulting in: - Physical injury associated with the dental care provided - Unnecessary, excessive or questionable dental treatment - Poorly fitting or...Read more
1st appt. 11/16/17 appt. to create a NEW set of dentures (2nd set) as a back to original set that is 3 yrs old. Made originally in Florida. I had to “glue” one of the front teeth in, so I was afraid this would happen again at the worst moment. Due to where I travel...Read more
They put novacain around my anus. Then pulled the tooth it didn't numb my mouth my butt was asleep for weeks.Read more
I am an extremely dissatisfied "patient" of Aspend dental. After reading through hundreds of complaints which echo mine, I am going to make it my mission to bring their fraudulent and unethical practices to light and bring them down. Anyone with ANY inside info or...Read more
See Screen shots of last review...Lastly, I have yet to receive the 1st statement in the mail regarding the past services rendered. They been advised to send to my POB and not my physical address... Also, how did they help me as a customer trading one extremely painful...Read more
Probably the worst experience of my life. When I went to my first appointment for two lose teeth, the lady that did the X-ray, told me that all my teeth were to be pulled. I disagreed. The dentist later told me that it would be less expensive in the long run if I...Read more
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