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Pissed Consumer Interviews ?

I went to the Aspen Dental Office on Blanding Blvd Jacksonville, FL. and had four implants and a plate made for my upper mouth. The cost was over $12,000.00. I told them I wanted the plate made with teeth that I could see when I open my mouth. After the implants healed the plate was made. I looked at it and the teeth looked normal size and the dentist put the plate in my mouth and if fit perfectly. HERE IS THE PROBLEM, when I went home and looked in the mirror I could not see my teeth. It took me awhile to figure out what was wrong. The cavity where my gums fit on the plate is about half a tooth down behind the teeth on the plate. In other words if your front teeth were removed and glued back onto your gums with only half the tooth below your gums, that is what I look like.I was scheduled for eye surgery in both eyes and could not return to the dental office immediately. When I was able to make an appointment to return and explain what was wrong they wanted to charge me over $1900.00 to make another set of teeth. All though there were signs around the lobby saying if you are not satisfied with your dentures we will remake them.Yegar L. Latham 904-584-4342
I don't believe I have enough room on here to tell you everything that I have gone through...from paying $7,000 plus to have new comfortfit dentures made and implants in my lower denture to still waiting for the rest of the hardware to be delivered so that we can wrap up. I went on 6/12/18 to have them done and was told that the other office where I started all of this had not noted what size implant they had put in (that is another horrible story) so they would order what they needed and put a rush on it...well it has been 19 days and I still don't have it done. I feel I have been lied to numerous times. I have called and ask the manager or the assistant that was helping me to call me and they don't do it. I finally got in touch with the manager and he told me he would contact me at they end of the day to let me know what was going on...again...didn't happen. The last call said they didn't get everything they needed and would call when they got it. Not holding my breath! I will certainly tell anyone I can that they should not use Aspen Dental. I feel like I have thrown $7,000 down the drain! My name is Vicky Land and the 2 offices I have used are in OKC on Memorial and Stillwater, OK. What a rip off!!!
Aspen Dental - My husband has a serious infection...sent home with NO ANTIBIOTICS
Aspen Dental - My husband has a serious infection...sent home with NO ANTIBIOTICS
My husband called me on his lunch break and asked me to make him an appointment to have a tooth pulled. I called and he had his tooth pulled @ 3:00 on Thursday October 30, 2014. The doctor told him that since the tooth was the source of infection he would not need any...
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Anonymous
Upset in Kansas City

Aspen Dental really messed me up good,,,, besides telling me a lie, about the amount of my bill and an infection without antibiotics to pulling teeth and was suppose to take t...

Anonymous
Truther

This man paid dearly with his life, but what do you expect from a chain of dental offices that look and stink of *** dollar stores.

I liked
  • Holly
I didn't like
  • Left with a serious infection
  • Being lied to
  • Not getting appropriate medication
#552902
Even though my husband is please with his LOWER dentures, we were totally suckered into paying over $6,000 for them. Because he really needed them, we were enticed into financing $2,500 after a down-payment of over $400. Because of his physical and mental state at the...
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Anonymous
Anonymous

This is so true! And Aspen is a joke!!

Anonymous
Anonymous

Oh! YEAH! They make it sound good till you give your personal information and then nailed you with highest prices so they can go on vacations...And they will pulled out all te...

I didn't like
  • Not explaining fully disclosing rules of financing
#825969
As a self-employed 45 yr old with really good teeth and no health or dental insurance, I neglected visiting the dentist for 15 or so years. I had chipped a front tooth several years ago and had since developed a cavity which was causing discoloration, I also was aware...
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Anonymous
Curiously disablrd lady

Yes! Aspen dental will do free xrays but if you do not have dental insurance? They will help you with Comenity-dentalfirst that will suck you dry and if you miss a payment oh ...

Anonymous
Unknown Error 101

Oh ok.....

Export, Pennsylvania
#330407
Resolved Featured
Aspen Dental - Nightmare!  Mouth full of wrongly implanted micro implants and more
PLEASE READ THIS... DO NOT LEAVE FEEDBACK FOR THEM UNTIL ALL YOUR PROCEDURES ARE COMPLETE! I had all my teeth removed painlessly there, that is what I gave them the five stars for... but after that it was all down hill once we financed dentures and extended care. I...
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Anonymous
Ps

What was your outcome?

Anonymous
Aliciacass66

I feel your pain. I too have a lawyer who has agreed to take my case. My dentist at aspen not only caused injury because she slipped while pulling a tooth. But she removed all...

If you have been a patient of Aspen Dental and you believe that you have received unacceptable dental care resulting in: - Physical injury associated with the dental care provided - Unnecessary, excessive or questionable dental treatment - Poorly fitting or...
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ScaryCrow
ScaryCrow

PLEASE, PLEASE add me to this list. This ripoff is as big as the Bernie Madoff ripoff. I have been wearing dentures for many years and was pleased or very pleased with the wor...

DetailedGoat
DetailedGoat

Add me to list! Very disgusted with Aspen, They make there $$ selling Dentures, That is all!!! I got sucked in! Been back for adjustments 28 times, Totally disgusted!!

Featured
Aspen Dental: history of bad dentures
Aspen Dental: history of bad dentures
Aspen Dental: history of bad dentures
Aspen Dental: history of bad dentures
Aspen Dental: history of bad dentures
Aspen Dental: history of bad dentures
Aspen Dental: history of bad dentures
Aspen Dental: history of bad dentures
Aspen Dental: history of bad dentures
1st appt. 11/16/17 appt. to create a NEW set of dentures (2nd set) as a back to original set that is 3 yrs old. Made originally in Florida. I had to “glue” one of the front teeth in, so I was afraid this would happen again at the worst moment. Due to where I travel...
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Yamadog
Yamadog

I agree this is not a simple process but as UCLA Prof stated , they should have cast the implants INTO the denture base. (I have had a few dentures over the years, and I agree...

Anonymous
UCLA prof

The way you are supposed to do retrofit implant dentures is put impression pieces over each implant head and THEN take the final impression. Then analogues go in the impressio...

1.2
I liked
  • Until the dentures arrived 15 days later
  • At first they were nice
I didn't like
  • Injured gums trying to force fit these ill made dentures
#1144306

They put novacain around my anus. Then pulled the tooth it didn't numb my mouth my butt was asleep for weeks.
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Anonymous
Anonymous

Aspen dental made a denture for me. It popped loose when I was eating and swallowed it. It got lodged in my anus and they had to go digging for it.

Anonymous
Anonymous

HAAAA!!!!!!!! I peed my pants when I read this. good job aspen.

#505986
I am an extremely dissatisfied "patient" of Aspend dental. After reading through hundreds of complaints which echo mine, I am going to make it my mission to bring their fraudulent and unethical practices to light and bring them down. Anyone with ANY inside info or...
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Anonymous
Anonymous

In Lewiston Idaho they just want more money they put a crown on then on installing crown he ground on it again and again finally with my mouth open and I am not able to do any...

Anonymous
Pregnant past emplyee

This company is horrible, they treat patients horribly and employees. They fired a pregnant women for Being pregnant

Aspen Dental - Exchanged a Painful Crown For Another One
Aspen Dental - Exchanged a Painful Crown For Another One
Aspen Dental - Exchanged a Painful Crown For Another One
Aspen Dental - Exchanged a Painful Crown For Another One
Aspen Dental - Exchanged a Painful Crown For Another One
Aspen Dental - Exchanged a Painful Crown For Another One
Aspen Dental - Exchanged a Painful Crown For Another One
Aspen Dental - Exchanged a Painful Crown For Another One
Aspen Dental - Exchanged a Painful Crown For Another One
Aspen Dental - Exchanged a Painful Crown For Another One
See Screen shots of last review...Lastly, I have yet to receive the 1st statement in the mail regarding the past services rendered. They been advised to send to my POB and not my physical address... Also, how did they help me as a customer trading one extremely painful...
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Anonymous
Seasoned Dentist

Hate to tell you, but there is a snowball's chance in Hades that an A$pen serf-dentist will return your call at 3 in the morning. Usually A$pen executives don't trusts dentist...

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Aspen Dental Management, Inc.
13, Ocala Ave
Jacksonville, FL 32220
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Devastated by Aspen Dental
Devastated by Aspen Dental
Devastated by Aspen Dental
Devastated by Aspen Dental
Probably the worst experience of my life. When I went to my first appointment for two lose teeth, the lady that did the X-ray, told me that all my teeth were to be pulled. I disagreed. The dentist later told me that it would be less expensive in the long run if I...
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FamousBorderTerrier780
FamousBorderTerrier780

This is an excellent reminder for that we ALL need to have a witness/advocate with when going in for proceedure. Also, ALL instructions/agreement ts must be put in writing and...

Anonymous
DR_JOSH_HARRINGTON_DDS

SCAM CLAIM. PATIENT WANTS FREE-LIKE PRICES FOR PREMIUM LABOR