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Pissed Consumer Interviews ?

I don't believe I have enough room on here to tell you everything that I have gone through...from paying $7,000 plus to have new comfortfit dentures made and implants in my lower denture to still waiting for the rest of the hardware to be delivered so that we can wrap up. I went on 6/12/18 to have them done and was told that the other office where I started all of this had not noted what size implant they had put in (that is another horrible story) so they would order what they needed and put a rush on it...well it has been 19 days and I still don't have it done. I feel I have been lied to numerous times. I have called and ask the manager or the assistant that was helping me to call me and they don't do it. I finally got in touch with the manager and he told me he would contact me at they end of the day to let me know what was going on...again...didn't happen. The last call said they didn't get everything they needed and would call when they got it. Not holding my breath! I will certainly tell anyone I can that they should not use Aspen Dental. I feel like I have thrown $7,000 down the drain! My name is Vicky Land and the 2 offices I have used are in OKC on Memorial and Stillwater, OK. What a rip off!!!
I first sought them out because they were the closest place to do everything in office (dentist, surgeon, etc) I went in and got all my teeth pulled and was fitted for dentures. They told me the dentures wouldn’t look fake, would fit perfectly and there would be no...
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Anonymous
Seasoned Dentist

If they had not biopsied that tissue and it turned out to be cancerous, I bet you would have been mad! Still, a fibroma is common enough, especially on the lip, that I don't a...

1.2
#1451999
Reply to reviews
Having to get alot of extractions' at once was terrifying to me,their inability to get a Dr. within 2 months was utterly bs! My dentures were so horribly fitting from the start,I went in for first adjustments and some *** just ground off some areas and left sharp edges...
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Anonymous
ClydeDDS

Don't know why you were intent on making the bad decision of having all your teeth pulled. Some teeth and partials are always better than no teeth and full dentures. Guess som...

#1451888
Reply to reviews
I have been trying to set up login, I'm having difficulty trying to set up login. I give up doing that. I want to cut through the chase, I want to talk to someone regarding my dentures. ,I do not want to login and all that *** that go with it. Give me a phone number to...
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Anonymous
Anonymous

They don't want to talk to you. They will do everything possible to avoid talking to you. They aren't going to redo your denture, as cr@ppy as your denture probably is. They g...

#1451020
Reply to reviews
my mother went in because her dentures were to fitting and lose with her weight loss. after 1400.00. she is still having to use power adhesive three times a day before shewing food. This is not acceptable. We have gone back to the Muncie Indiana office multiple times...
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Anonymous
Anonymous

Please don't take your mother to these shat bags at aspen dental

Anonymous
Anonymous

Nila, When patients lose weight, their dentures often become loose. A denture reline is necessary. A good reline done in a lab takes a day and costs $450-$550. You can't expec...

1.0
I liked
  • Clean office
  • Receptionist
I didn't like
  • Work is very poorly done
#1450654
Reply to reviews
We were given a total price before our procedures and now have a tremendous amount of hidden charges. Our insurance has paid remarkably good and we have paid thousands out of pocket
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Anonymous
Anonymous

Hidden charges, huh? That little artistry is usually added by front desk people, when they are short of revenue for bonus checks toward the end of the month. Add some things l...

1.0
#1450588
Reply to reviews
I went in to the Aspen Dental Office in Lakeland, Florida for a dental repair. I had popped a tooth from the denture. The denture was under warranty and was supposed to be repaired, free of charge. I did not ask for, nor did I receive any other service. They have been...
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Anonymous
Anonymous

Ha-ha! The joke is on you! You got the repair free, but an "exam" charge was added to pad the bill! What pranksters those Aspen employees are! Ever ask yourself why a denture ...

Anonymous
jere zitsch

I started with a contract of 3200.00 for dental work in 2017. To date I have paid over 6000.00. Their accounting is terrible.I have 2 columns of credit,no debits and they stil...

2.1
I liked
  • Product
I didn't like
  • Billing for services not received
#1450112
Reply to reviews
They put me on a peri maintenance program. My previous dentist never recommend that. So I told the hygenist that I did not want the program( varnish and not the spray) and she agreed. I did not get it. So my bill listed these services. I complained and they removed...
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Anonymous
Anonymous

I hope you have had it with ALL dental corporations, as they all are almost this bad. The main idea is to fleece as much case however they can from each patient. Needless trea...

2.7
I liked
  • Convenience
I didn't like
  • Billing and customer rights
#1449727
Reply to reviews
I called Aspen Dental and they said to come in and they will check it I said I did not want to pay for this after all no ins, and now I have to pay again !! Well I went in the women Dentist was not there they had me checked and said I would need a filling again and...
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Anonymous
Seasoned Dentist

Not a good idea Claudette to leave all your personal information on this website. Be prepared for a lot of scams and viruses. So a crummy filling you had done at A$pen fell ou...

#1448962
Reply to reviews
I originally had a complaint about the wausau office so decided I would rather deal with the Plover office and because of my original complaint the Plover office refuses to give me an appointment. This has been going on since October! The dentures I wanted were less...
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Anonymous
Dental Advocate

Plover office, Wassau office, Timbuktu office. They are all shyster operations managed by the same corporate hierarchy. They will all gyp you can give you abysmal treatment. T...

2.3
#1448956
Reply to reviews
I originally complained about the wausau office and then decided to go to the Plover office because the dentures I wanted were less expensive. Plover office refuses to give me an appointment! This has been an ongoing issue since October. They will not call me back or...
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Anonymous
ClydeDDS

You think God might be trying to tell you something? After reading all these complaints about Aspen, especially about their dentures, you are MAD because an Aspen Dental won't...

#1448944
Reply to reviews