dentist teeth office money dentures insurance appointment tooth dental mouth
Went in for an extraction pf my bottom left molar. They numbed it, but I could still feel everything with that tooth. So they gave me more numbing medicine, and I could still feel intense pain. I heard a crack and a jolt of pain seared through my body and I nearly lept...
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26 comments
Anonymous
#1799690

Be glad aspen just failed at extracting one tooth, usually aspen dental screws up everyone's teeth and make them get a POS aspen denture with baboon looking teeth in them. Take your one screwed up tooth and run for your life.

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Featured
Review
#1559338 Review #1559338 is a subjective opinion of poster.
Service
Aspen Dental Tooth Extraction
Reason of review
Bad quality
Most helpful review
My husband has a serious infection...sent home with NO ANTIBIOTICS  - Aspen Dental review
My husband has a serious infection...sent home with NO ANTIBIOTICS  - Aspen Dental review

Update by user Nov 01, 2014

First Page @ 2:09 am

Second Page @ 2:13 am

Third Page @ 3:02 am

Fourth and Final Page call center tried the Doctor on call directly @ 4:00 am Saturday, November 1st and there was no answer.

She then informed me that theres was no longer anything she could do for me my optio...

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123 comments
Anonymous
#1797829

Wow Aspen Dental!! Aspen dental has over 4,100 complaints on this site alone with over 950,00 views at this date.

Must be a world record for just a dental chain, and that's just on this one complaint site. The other complaint sites are crammed with thousands of other complaints/lawsuits/heart aches against aspen dental.

How is this place still open. If the world was right, asspen dental would have all its offices shut down.

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Review
#552902 Review #552902 is a subjective opinion of poster.
Service
Aspen Dental Tooth Extraction
Pros
  • Holly
Cons
  • Not getting appropriate medication
  • Being lied to
  • Left with a serious infection
Reason of review
medical neglect
Preferred solution
Full refund

Run don't walk away | Aspen Dental review from Temple, Texas

1.0
Details
quoted a price then when went for final visit said needed need $708 more to complete, even placed a false letter in file saying had gotten approval from me. The temporary partial plate has broken 2 times. My wife went, set up credit line, they charged account $2500 and haven't done any work yet, and will not have them do any work. Received statement from credit account with a payment due, Aspen will not return calls.
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1 comment
Anonymous
#1815113

If they forged your signature please report them to the Feds and have them prosecuted. Aspen crooks LOVE to bill people in advance for the butchery they plan to do later.

A certain percentage of patients chicken out for visits and just let them keep the money for doing nothing. Please don't be a victim. Get your money back and prosecute them for fraud if possible.

While you are at it, report the whole episode to your stater attorney general. Aspen has been dinged by four state attorneys-general already.

Review
#1772229 Review #1772229 is a subjective opinion of poster.
Went to Aspen Dental for a handful of appointments when I got my new insurance. Never had a cavity, but they tell me I have 4 after a 5 minute "cleaning". Within 3 years, I've had to had 3/4 replaced by another dentist already, including one needing a root canal...
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1 comment
Anonymous
#1815111

Good luck suing them. They get sued all the time and have more and better lawyers than you can ever afford.

The other day I had an elderly patient that remembered the exact year she had all her silver fillings. All of them are now 55+ year old. You are lucky if the white plastic crap fillings most dentists put in last 1/4 of that time. Please find a new dentist who owns his practice.

Ask him: 1. Do you use rubber dams when you do fillings?" 2. Do you still do silver amalgam fillings? 3.

Do you still do gold inlays and inlays on back teeth?

If the answer is "yes" to all of these, you probably have a good dentist. Corporate clinics like Aspen will say "no" to all three questions.

Review
#1770956 Review #1770956 is a subjective opinion of poster.
Service
Aspen Dental Dental Filling

Cleaness is very important. | Aspen Dental review from Niles, Illinois

1.0
Details
My visit was in the morning, and it seemed not so busy. Anyway I used bathroom, it was filthy. Patient room, lobby garbage can was open and full, it was visibly bad.
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Review
#1770293 Review #1770293 is a subjective opinion of poster.
Service
Aspen Dental Sanitary Conditions
Reason of review
Damaged or defective
Preferred solution
Price reduction
2.2
Details
I visited Aspen dental in hope of a nice smile, I wasn't asking for perfect just decent. This is such a sham with all the unnecessary office visits, every week sometime twice a week for 6 months. During one of my visits I was sitting in the dentist chair, I was able to...
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1 comment
Anonymous
#1815103

Alabama or Alaska, you are destined to be shafted at Aspen. These crooks now have 800 scam shops across the US.

It is a recipe for disaster when Wall Street investors own dental offices instead of licensed dentists. Once patients get dentures their tongues often shrink in size, but not always.

It could have been that your dentures were made with arches that are too narrow. Get a second opinion from a seasoned older dentist.

Review
#1770011 Review #1770011 is a subjective opinion of poster.
Product
Aspen Dental Dentures

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
I went to them for Dental implants all on 4 procedure They pulled my teeth, then gave me healing dentures that were not mine, and had not been made from the impressions they made before they removed the teeth. Once your teeth are gone you are trapped. It is one year,...
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1 comment
Anonymous
#1812089

Please complain to your state attorney general, as your state board of dentistry has no authority over private equity investors illegally owning and operating dental offices in your state. I hate to say it, implants and implant dentures require enormous precision and care to do right.

A sleazy joint like Aspen is not up to the task.

Get all your money back and start afresh somewhere else. I would not even rule out going to a dental school.

Review
#1767447 Review #1767447 is a subjective opinion of poster.
Service
Aspen Dental Dental Implants
Cons
  • Unacceptable in every aspect
Reason of review
Not as described/ advertised
Loss
$95000
Preferred solution
Full refund
3.3
Details
No avoid like the plague. Bad inferior work and call in others and try to convince you it looks good when obviously does not. Took pics of try in and my friends and family could not believe how bad it - Aspen Dental review

Update by user Jan 20

Bad try ins three so far and each one is worse to point I cried last time. Now I feel anxious and used

Update by user Jan 20

I am so upset and missed the holidatlys and New Years. They assured me it would be ready before Jan 31, 2019.

Original review posted by user Jan 20

I have gone for 3 wax try ins that have been progressively...
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2 comments
Anonymous
#1812295

The front teeth in your upper denture need to be further forward and larger. Always it is a help to a normal, competent dentist to see photos of you smiling when young with your natural teeth.

That will give him an idea of the "look" to aim for with dentures.

Really natural dentures are not so easy to fabricate. It takes many years of practice to get really good fitting and adjusting them.

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Review
#1767206 Review #1767206 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Pros
  • Pricing
Cons
  • I did not like
  • Awful try ins
  • Terrible work
Reason of review
Bad quality
Loss
$2400
Preferred solution
Full refund
Tags
  • Sketchy Service

Recommend | Aspen Dental review from Hastings, Minnesota

4.8
Details
Had a great experience. Personnel were friendly and accommodating.
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1 comment
Anonymous
#1812082

There are two and only two kinds of Aspen patients. 1.

Those that have been shafted. 2.

Those that have not been shafted yet. Glad you are still in group #2, but it is not wise to press your luck.

Review
#1764784 Review #1764784 is a subjective opinion of poster.
Service
Aspen Dental Dental Service
Pros
  • Doctors and nurses were good to us
  • Staff
  • Pre x ray
Cons
  • Location
Reason of review
Good customer service

Stay away | Aspen Dental review from Smyrna, Georgia

1.0
Details
Please run not walk away from aspen dental,a total ripoff
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1 comment
Anonymous
#1809353

oh I'm so sorry you didn't see our website BEFORE going into ASpen Dental. Would you like to join B.A.D.

to help others so your experience wasn't a complete waste?

join us www.boycottaspendental.com or www.aspendentalwmd.com the CA invasion is talked about and they don't seem to be slowing down. WE NEED YOU!!!!

Review
#1764056 Review #1764056 is a subjective opinion of poster.
Product
Aspen Dental Dentures

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Went to aspen dental which is a 2 hr and 40 min. ride one way. there was one being built about 1 hr and 30 min. away but not open yet. When we got our first appointment we explained that we wanted 2 sets of dentures, one set for my husband and one set for us. she told...
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2 comments
Anonymous
#1808966

Why would any sane person drive 2 hours and 40 minutes each way to go to a sleazy corporate chain clinic like Aspen???? It does not even begin to make sense!

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Review
#1763816 Review #1763816 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Pros
  • Very nice staff overall
Cons
  • Office manager unavailable
Reason of review
Poor customer service
Loss
$1800
Preferred solution
I would like the money returned for a refund so I can go to the aspen dental closer to my home
Tags
  • To Many Trips
  • No Response From Office Mngr

Contact Aspen Dental Customer Service

Website:
Mailing Address:
13, Ocala Ave
Jacksonville, Florida 32220
United States
Phone:
(606) 653-6206
All Aspen Dental Contacts

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Latest Question

Aspen Dental Questions
1.0
Details
Went 2 1/2 away from home to get new dentures for me and my husband. 10 times in total and still can't use them. We were told once we got them we could go to any aspen. FALSE! Called to get our money back left 2 messages no return call. Made another apt to a new aspen...
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1 comment
Anonymous
#1808964

4000 miles on your car = about $2400 in total operating costs on the average car. And I guess you and your husband went to Aspen because television ads told you it was such a great deal?

Here is a news flash: the dentist who took the final impression for your dentures got the commission for them. No other Aspen dentist wants to work on a denture that has been paid for, because it nets him no commission. You think dentists want to work for free? You could have gotten a really wearable pair of dentures from the average competent independent dentist for about $3700.

Too bad TV advertising is reality in your mind.

No dentist that has to advertiser on TV is worth a hoot. Please learn that lesson.

Review
#1763751 Review #1763751 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Reason of review
Try to contact business office no responce
Loss
$2
Preferred solution
I want new sets of dentures at a closer center and a full refund from 1st office