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New Reviewer

My husband has a serious infection...sent home with NO ANTIBIOTICS

Aspen Dental - My husband has a serious infection...sent home with NO ANTIBIOTICS
Aspen Dental - My husband has a serious infection...sent home with NO ANTIBIOTICS
Update by user Nov 01, 2014

First Page @ 2:09 am

Second Page @ 2:13 am

Third Page @ 3:02 am

Fourth and Final Page call center tried the Doctor on call directly @ 4:00 am Saturday, November 1st and there was no answer.

She then informed me that theres was no longer anything she could do for me my optio...

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141 comments
#2189584

If he was that infected he should have been taken to the ER of the closest hospital. There's no shame in going there if he needed it.

I had a wisdom tooth extraction and just told to bite down on a gauze. I woke up in the middle of the night soaked in blood and that's because I'm on blood thinners. Blood was everywhere so we called a private ambulance company and the ER nurses and doctors were very nice and eventually stopped my bleeding inside my mouth.

I felt like a baby going there but they didn't make me feel like a crybaby. I went home 2 hours later.

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ID
#552902 Review #552902 is a subjective opinion of poster.
Location
Goshen, Indiana
Pros
  • Holly
Cons
  • Being lied to
  • Not getting appropriate medication
  • Left with a serious infection
Reason of review
medical neglect
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Aspen Dental Bait and Switch

Needing full dentures, I made an appointment with Aspen based on price. I have dental coverage through a major insurance provider. Based on their $1528.00 comfilytes which I chose turned into over $10,000.00.They do not care about "Your smile" only what your insurance...
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ID
#4461024 Review #4461024 is a subjective opinion of poster.
Location
Berkeley Springs, West Virginia

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Verified Reviewer
New Reviewer

Billing

Ive been calling the Griffin Ga aspen dental office and billing service for three months to cancel my billing since I decided to go to another dental office since I could not get in any appointments soon enough to start the process. I keep getting hung up on and being told to go back and forth from both the aspen and billing company to say that Im canceling the service and they need to verify it from one another, for three months now. I am currently going through my bank and they have not received an answer from both places. I have never had such an unprofessional experience in my life.

User's recommendation: Stay away.

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1 comment
#2321097

Sheer panic in AspenLand! A sucker (oops, I meant patient) is going somewhere else and will escape Aspen's extortion racket. Better make it as difficult as possible for that to happen!!!

ID
#4459053 Review #4459053 is a subjective opinion of poster.
Preferred solution
Cancellation
New Reviewer

Well I did not want to complain about anything

Made an appointment after I asked if the company takes my insurance had to wait a month for my appointment. At my local office I show up for my appointment with two very painfully broken teeth now they don't accept my insurance said the appointment maker doesn't know what insurance they take. YALL SUCK ASPEN DENTAL

User's recommendation: Go somewhere else.

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1 comment
#2320034

If a sorry joint like Aspen won't mess with your dental insurance, you got super-garbage dental insurance, dude.

ID
#4457899 Review #4457899 is a subjective opinion of poster.
Location
Valdosta, Georgia
Cons
  • You make appointments in a different office than the customer
Loss
$1500
Preferred solution
My teeth fixed with my insurance I was told Aspen takes. That's it
New Reviewer

Still have a problem with Bill

My wife had work done. We paid what you said we should have to pay and now two months later youre saying we all more money.

User's recommendation: Do a pre-authorization to make sure your estimate is correct.

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ID
#4453465 Review #4453465 is a subjective opinion of poster.
Location
Boston, Massachusetts

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Verified Reviewer
New Reviewer

Abandoned dental work

Aspen Dental - Abandoned dental work
Aspen Dental - Abandoned dental work
I am reaching out because my dental work had been abandoned by Aspen dental. I was paying out of pocket and using careington credit services. Approaching the end of my Invisalign journey I noticed my appointments kept being pushed back by the dental team themselves. I...
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1 comment
#2319313

Letting a joint like Aspen do orthodontics on you would be like taking a jet engine to Jiffy Lube for an overhaul. Wrong place for the job!

Aspen is the lowest you can go when seeking employment as a dentist. The average young dental grad lasts 6 months at Aspen before quitting.

ID
#4449397 Review #4449397 is a subjective opinion of poster.
Location
Covington, Georgia
Loss
$6000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Dissatisfied customer

They operate this business like a time share sales. First they get you to take a x-ray they say is covered by your insurance which was not after that the put me in a chair and checked my teeth by the time I was done they tried to scare me with all these procedures...
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1 comment
#2319310

Not only have these shysters been investigated by the state of Massachusetts, they have been sanctioned and fined by the state AG TWICE! WHY ON EARTH DID YOU LEAVE YOUR LOCAL DENTIST TO START WITH??????

Aspen makes time-share salesmen look like choirboys. Time shares are great deals compared to Aspen treatment.

Would be bad enough if the problem was only high fees. But the treatment you get at Aspen is many times plain incompetent.

ID
#4446307 Review #4446307 is a subjective opinion of poster.
Location
Methuen Town, Massachusetts
New Reviewer

Venice Florida but beware of this franchise overall