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New Reviewer

My husband has a serious infection...sent home with NO ANTIBIOTICS

Aspen Dental - My husband has a serious infection...sent home with NO ANTIBIOTICS
Aspen Dental - My husband has a serious infection...sent home with NO ANTIBIOTICS
Update by user Nov 01, 2014

First Page @ 2:09 am

Second Page @ 2:13 am

Third Page @ 3:02 am

Fourth and Final Page call center tried the Doctor on call directly @ 4:00 am Saturday, November 1st and there was no answer.

She then informed me that theres was no longer anything she could do for me my optio...

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141 comments
#2189584

If he was that infected he should have been taken to the ER of the closest hospital. There's no shame in going there if he needed it.

I had a wisdom tooth extraction and just told to bite down on a gauze. I woke up in the middle of the night soaked in blood and that's because I'm on blood thinners. Blood was everywhere so we called a private ambulance company and the ER nurses and doctors were very nice and eventually stopped my bleeding inside my mouth.

I felt like a baby going there but they didn't make me feel like a crybaby. I went home 2 hours later.

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ID
#552902 Review #552902 is a subjective opinion of poster.
Location
Goshen, Indiana
Pros
  • Holly
Cons
  • Left with a serious infection
  • Being lied to
  • Not getting appropriate medication
Reason of review
medical neglect
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

No results for my vill

I have called the Lebanon Pa office at least 8 times to get them to do their jobs. My insurance United Healthcare will pay my one bill for $323 if you provide the with the original dental scaling from February 2022. They never done it. I talked to Amber the manager and still no results. Can you get somebody to do their job so my insurance will take care of the bill.

User's recommendation: Don't go there.

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ID
#4330658 Review #4330658 is a subjective opinion of poster.
Loss
$323
Preferred solution
Them to submit my dental scaling so the insurance will pay the bill.
New Reviewer

Continue to bill for bills already paid

Have gone by local office that assures me I owe no money but keep getting letters saying insurance has been rejected.

User's recommendation: Find another dentist.

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ID
#4328547 Review #4328547 is a subjective opinion of poster.
Preferred solution
Apology

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New Reviewer

Complaint

I just need help with getting the bill paid. I'm tired of not having food at the middle and of the month and gas. I'm sorry if I was disrespectful, I would just love to have a little bit of money at the end of the month.
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ID
#4321707 Review #4321707 is a subjective opinion of poster.
Loss
$93
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Help with bill

I just called there and waited for 15 minutes and was hung up on. I want to know if I could get some help with my bill. I'm on disability and only make enough for rent and bills. I was not told that periodontal work is extra. Well I know now that I will be finding another dentist. I know that you don't care and take elderly people by the butt. It pays for rent, very little food and gas to go to appointments. Please let know what you can do for me.
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ID
#4321262 Review #4321262 is a subjective opinion of poster.
Location
Indianapolis, Indiana
New Reviewer

Billing

The office manager told me that my balance of $1165 would. Be paid by my insurance prior to the procedure. Now they tell me that I am out of network . My insurance company tells me that Aspen dropped them and did not tell them. Now I am responsible for the bill. I should have been given the correct information prior to the procedure .

User's recommendation: Do not go to this dishonest company.

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ID
#4320935 Review #4320935 is a subjective opinion of poster.
Location
Grovetown, Georgia

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Verified Reviewer
New Reviewer

Ongoing Denture Problems

Aspen Dental - Ongoing Denture Problems
Original review updated by user Jan 23, 2023
I have had numerous issues with trying to get dentures from Aspen that fit. My journey started in May 2021 My immediate dentures never fit. I went without teeth until September 2021 when they did trial digital dentures that did not fit. They said if they didnt work...
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1 comment
#2303259

Going to a joint like A$pen Organized Crime Syndicate to get a denture you could actually wear would be like taking a jet engine to a Jiffy Lube for an overhaul. No way are you going to get good results.

Wrong place for the job.

It takes years to get really good at making dentures. Those young desperate dentists who work at A$pen couldn't do it even if they had decent supplies and a good lab.

ID
#4316618 Review #4316618 is a subjective opinion of poster.
Cons
  • Charge enormously for ill fitting dentures
  • Do not return calls when problems arise
  • Do not do as promised with selection of dentures
Loss
$6000
Preferred solution
Either dentures that fit or a full refund

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Verified Reviewer
New Reviewer

Balance

Why don't your team let you know that you are going to pay extra for periodontal cleaning? I'm an old woman on a fixed income. It's to pay more medical bills. Take from gas and food. This is *** (sorry) Rebecca Smith
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ID
#4312653 Review #4312653 is a subjective opinion of poster.
Location
Indianapolis, Indiana

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Verified Reviewer
New Reviewer

Office manager in Athens Georgia is unprofessional. She never calls back I have been trying to get my appointment (that they cancelled and did'nt tell me and it was a 30 min drive) since November 8th