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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

Went in for an extraction pf my bottom left molar. They numbed it, but I could still feel everything with that tooth. So they gave me more numbing medicine, and I could still feel intense pain. I heard a crack and a jolt of pain seared through my body and I nearly lept out of the chair. They stopped the procedure and scheduled me to have the tooth extracted under sedation in two weeks. I was in so much pain at this point, and no one seemed to care. So I immediately went to have an emergency extraction at another place. Aspen dental is a large corporation with thousands of patients. They will do just fine financially without me and my familu as their patients, so it doesnt matter to them if they hurt me. They have a team of well funded lawyers to protect them from accountability, so its really not a suprise this happened to me. But I just want to let everyone know Aspen Dental is horrible. If you are thinking of going there, you should absolutely reconsider.
I went to the Aspen Dental Office on Blanding Blvd Jacksonville, FL. and had four implants and a plate made for my upper mouth. The cost was over $12,000.00. I told them I wanted the plate made with teeth that I could see when I open my mouth. After the implants healed the plate was made. I looked at it and the teeth looked normal size and the dentist put the plate in my mouth and if fit perfectly. HERE IS THE PROBLEM, when I went home and looked in the mirror I could not see my teeth. It took me awhile to figure out what was wrong. The cavity where my gums fit on the plate is about half a tooth down behind the teeth on the plate. In other words if your front teeth were removed and glued back onto your gums with only half the tooth below your gums, that is what I look like.I was scheduled for eye surgery in both eyes and could not return to the dental office immediately. When I was able to make an appointment to return and explain what was wrong they wanted to charge me over $1900.00 to make another set of teeth. All though there were signs around the lobby saying if you are not satisfied with your dentures we will remake them.Yegar L. Latham 904-584-4342
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I don't believe I have enough room on here to tell you everything that I have gone through...from paying $7,000 plus to have new comfortfit dentures made and implants in my lower denture to still waiting for the rest of the hardware to be delivered so that we can wrap up. I went on 6/12/18 to have them done and was told that the other office where I started all of this had not noted what size implant they had put in (that is another horrible story) so they would order what they needed and put a rush on it...well it has been 19 days and I still don't have it done. I feel I have been lied to numerous times. I have called and ask the manager or the assistant that was helping me to call me and they don't do it. I finally got in touch with the manager and he told me he would contact me at they end of the day to let me know what was going on...again...didn't happen. The last call said they didn't get everything they needed and would call when they got it. Not holding my breath! I will certainly tell anyone I can that they should not use Aspen Dental. I feel like I have thrown $7,000 down the drain! My name is Vicky Land and the 2 offices I have used are in OKC on Memorial and Stillwater, OK. What a rip off!!!
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Aspen Dental review - My husband has a serious infection...sent home with NO ANTIBIOTICS
Aspen Dental review - My husband has a serious infection...sent home with NO ANTIBIOTICS

Update by user Nov 01, 2014

First Page @ 2:09 am

Second Page @ 2:13 am

Third Page @ 3:02 am

Fourth and Final Page call center tried the Doctor on call directly @ 4:00 am Saturday, November 1st and there was no answer.

She then informed me that theres was no longer anything she could do for me my optio...

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113 comments
Pa
#1785473

Before any dentist would ever do anything to an infected tooth....even a simoke extraction i had to take antibiotics....because if not it xan cause the jnfection to get worse spread. Wow

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Most Helpful
Review
#552902 Review #552902 is a subjective opinion of poster.
Service
Aspen Dental Tooth Extraction
Pros
  • Holly
Cons
  • Not getting appropriate medication
  • Being lied to
  • Left with a serious infection
Reason of review
medical neglect
Preferred solution
Full refund

Aspen Dental review in Vero Beach, Florida: Corrupt, dishonest, takes advantage of patients

I took my granddaughter to Aspen Dental in Vero to obtain upper dentures. The manager of the office spoke to me and had me agree to a permanent implants. I understood the amount to be $ $8,000 for the upper permanent Implant. She insisted that I pay before the doctor began. My granddaughter is blind, so I'm her representative payee, not her guardian. This began in December, of 2018, and she is yet to have it finished because they want another $6,000. She is left with a temporary plate that keeps falling out, which has damaged her bottom teeth. My granddaughter and I are in pursuing a lawsuit against this dental facility. Please let me know if our complaint fits in with your lawsuit. Patsy Moore. 772-925-1303 or 954-822-1872.
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1 comment
Anonymous
#1785911

Patsy, Wow, taking a helpless blind woman to a shifty joint like Aspen is about as dangerous as dropping her off at an MS-13 gang hangout. No way is the outcome going to turn out well.

Please cancel any further appointments and get as much money back as you can. Then high-tail it to an experienced independent dentist.

So sad that a young woman has already lost all her teeth. The only thing Aspen will do is make her lose her total liquid net worth as well.

Review
#1723758 Review #1723758 is a subjective opinion of poster.
Pros
  • Young red haired woman in finance
Cons
  • Lie have no conscience
Reason of review
Poor customer service
Loss
$7000
Preferred solution
Let the company propose a solution
Tags
  • COST ESTIMATES

Aspen Dental review in Emmett Charter Township, Michigan: DO NOT GO!

1.0
Details
I was said to pay x amount because my mediaid wasnt covering proceedures. I then spoke with delta dental medicaid after getting a bill a year later for almost 1000.00. I was wrongfully charged. I wasnt supposed to pay anything. Delta dental medicaid covered all my proceedures. Aspen dental already knew this, because of calling prior to doing proceedures. They also tried to double claim a proceedure. Now, im trying to get my hundreds of dollars back in refund.
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1 comment
Anonymous
#1785012

So Aspen is into Moochercaid now? Wherever there is a chance for moneygrubbing scam to fill the corporate coffers, Aspen will try it.

Review
#1722093 Review #1722093 is a subjective opinion of poster.
Service
Aspen Dental Dental Service
Pros
  • Non
Cons
  • Charged for services not needed and overcharged
Reason of review
Refund
Loss
$400
Preferred solution
Full refund
Tags
  • Added fees

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
3.0
Details
I went to Aspen Dental in Martinsburg WV to have dentures made. I picked out really good dentures and got a price for dentures and hardware for 2 implants. I have good dental ins. and paid the balance in full. Now I keep getting bills. I called the Martinsburg office...
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3 comments
Anonymous
#1784315

You must have a death wish to let a chop shop like Aspen place implants. Having Aspen place implants is like going to Jiffy Lube for a jet turbine engine overhaul.

Wrong place for the job, Sam. Bet yours were "mini implants," which fall out in no time. Normal dentists do free adjustments on dentures for 3 to 6 months. That is one of the reasons whey they cost what they do.

You don't "pick out dentures" like you pick out a lawn mower at Home Depot. Every one is custom made to your mouth. Making complete dentures is one of the hardest tasks we dentists do.

It is both an art and a science that takes years to get good at. Implant dentures are even harder, because of the accuracy that is necessary.

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Review
#1720565 Review #1720565 is a subjective opinion of poster.
Service
Aspen Dental Manager
Pros
  • Friendly staff
  • Timeliness
Cons
  • Being billed after being told it wa free
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
Pulled a tooth and I requested it to be stitched, doctor didn't even know how to stitch, Needless say what he did came lose that night, and over a couple of days the stitch dangled in my mouth,only a knot was holding it in.Went back, He jerked the stitch out and along...
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2 comments
Anonymous
#1784623

Aspen dental sounds like a shitcircus of confusion. Dentist #4 will tell you to remove all your teeth and get a set of aspen's comfi-junk dentures. Don't worry, aspen has a guarantee that you will love your denture as long as you like eating soup every day.

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Review
#1719701 Review #1719701 is a subjective opinion of poster.
2.3
Details
I payed $700 up front then finance the rest my bill was $1200 they charge my insurance $2200 And got 1500 from my insurance he never reported the $700 to the finance company so they still try to charge me $1200 plus interest after a while when I refuse to make a...
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2 comments
Anonymous
#1784625

Don't worry about your teeth, your booty be sore after aspen dental gets ahold of them and your bank account.

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Review
#1718148 Review #1718148 is a subjective opinion of poster.
Pros
  • Billing
  • Doctors and nurses were good to us
  • Dentist and assistents
Tags
  • Incorrect Billing Procedures

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.2
Details
The aid that my dental impression for lower dentures made the mold and when she took it out of my mouth, the molding component fell out of the molding plate. The mold compound twisted, she put it back in the plate, took it on to see if it could be used like that....
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2 comments
Anonymous
#1784626

Even a retarded 1st year student knows not to jack up an impression and pick it up from the floor. Don't worry all aspen's dentures are junk anyway.

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Review
#1717210 Review #1717210 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Pros
  • Promiss of quality fitting dentures
  • Staff was very nice
Cons
  • Dentures poorly fit
  • Customer service and pricing
Reason of review
Bad quality
Loss
$1713
Preferred solution
Full refund
Tags
  • Bad Dental Work
  • Aspen Dental Shawnee Oklahoma
1.0
Details
They did work on me that was to be done on another person. The work they did is third best, and will not fix it or refund all the money over $9000 .
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2 comments
Anonymous
#1782437

Well, that is a new low for these bumbling idiot-crooks. Do someone else's treatment plan on a patient.

Too bad they did not charge the other person for your dental work as well. The shame of it all is you will probably have to pay a competent dentist to do all the incompetently done treatment Aspen performed on you.

Be sure you let your state attorney general know of your experience. Maybe he can shut them down in your state.

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Review
#1716877 Review #1716877 is a subjective opinion of poster.
Reason of review
Bad quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.2
Details
I purchased the best dentures money could buy. I received dentures that were too big, very sharp and jagged against the palate and gums, very painful despite a couple adjustments. The last adjustment I was told they could not shave much more off. I cannot even wear...
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3 comments
Anonymous
#1780851

If you got them at Aspen, you certainly did NOT get the best dentures money can buy. You got the shoddiest most overpriced dentures money can buy.

If you wanted the best dentures money could buy, you would have gone to a prosthodontist and paid about $5000 for fully customized dentures. They would have featured Isosit teeth, custom tinted acrylic with a lot of anatomy, detailed bite records, remounted bite adjustments in an articulator after they settled in, and many other details that dentists at Aspen don't even understand. Because you see, making good dentures is in reality a very complicated task requiring a lot of appointments. Darn right you will never see a refund.

This crime syndicate is very cash strapped. Chalk this huge mistake up to experience.

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Review
#1713733 Review #1713733 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Pros
  • Nice people
  • Staff is friendly
Cons
  • I did not like
  • Shoddy workmanship

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.7
Details

Update by user Nov 19

please visit www.aspendentalwmd.com

Original review posted by user Nov 19

I want to warn as many people as possible that Aspen Dental is full of traps, in fact on this website it talks about Aspen Dental being one big fat RAT TRAP. For those people who went but got out okay, LUCKY YOU!!! However, there are...
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2 comments
Anonymous
#1780167

Aspen Dental is the 21st century equivalent of the Bubonic plague. Aspen Dental is rolling down every Western Road just like tumbleweeds.

Good website. Keep up the hard work.

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Review
#1711910 Review #1711910 is a subjective opinion of poster.
Pros
  • Free xray and exam
  • Money back guarantee
  • Nice shiny new equipment
Cons
  • All those listed are cheese in a rat trap
Reason of review
Aspen Dental permanently disfigured my face, yet got away with it.
Loss
$50000
Preferred solution
to never stop telling people my story
Tags
  • Aspen Dental Visalia Ca
  • Aspen Dental Hollister Ca
  • Aspen Dental Clovis Ca
  • Aspen Dental Palm Desert Ca
  • Aspen Dental Is One Big Rat Trap

Contact Aspen Dental Customer Service

Website:
www.aspendental.com
Mailing Address:
13, Ocala Ave
Jacksonville, Florida 32220
United States
Phone:
(606) 653-6206
All Aspen Dental Contacts

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Latest Question

Aspen Dental Questions

Do not use Aspen Dental. They are quacks and crooks

1.8
Details
I would love to sue Aspen Dental for what they did to me I just don't have any money.
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1 comment
Anonymous
#1783144

you couldn't sue them if you wanted to cuz you'll never be able to match the money they have, and they would run you ragged until you just gave up. This is why very few people attempt to sue Aspen Dental.

Layers and layers of deception, smoke, mirrors and lots of FREE cheese for the rat trap. Aspen Dental uses WMD Modesto CA, Hollister CA, Palm Desert CA, Clovis CA, Visalia CA

Review
#1711119 Review #1711119 is a subjective opinion of poster.