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Augustus Alexander, account Number 648****.

who do I contact to make a compliant and talk to someone regarding my dentures?

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by #2045652

Can you imagine, I have SIX pairs of dentures. When they pulled my teeth the tool cut my gum that won't heal.

by #1712325

I'm not happy at all with the crowns on my front teeth. Some are shorter than the others and they don't go up to my gum line. How can I convince my dentist to listen to me. He says they are fine. I can see with my own eyes they are not.

by On Behalf of Pissed Consumer Help Center #1633384

The Aspen Dental.com customer service phone numbers differ across locations. In different spots at different times, the phone number for Aspen Dental customer help vary on the website and may be based on the location. The phone numbers that appear at different points for customer support include Aspen Dental Management, Inc customer helplines 877-649-0354 or 800-277-3633 You also have the option of leaving a review on www.aspendental.com, which may start a dialogue with the company as well.

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Question:
#28900

Prepayment?I was asked to pay a week ahead of time for 60% of cost of crown.Why?

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Answer:
by #2072614

Most dentist require payment upfront for delivery of a crown. Aspen requires a down payment of 60% to set the appointment to hold that chair time for you. The chair time for a crown prep is usually at least an hour- that is time and money lost if you decided not to show up. Money down ensures that you take it seriously and show up. The remainder of the cost must be paid at the time of the appointment- before work has begun. Again- this is not unusual in the world of dentistry in the U.S. You are paying for the dentists expertise, chair time, and lab costs- as well as the actual crown, of course.

by #2140288

Sometimes a crown is not the answer, it might be something that cost less or more. But I’ve never heard of any dentist asking for money up front. When you get there, if you don’t have insurance. Then I could see giving them a partial payment to pay for a hour of their time. Change dentist or see a different Aspen office. I bought the Cigna card for $135.00 and it gives you a huge discount and no limit on work that needs to be done. O monthly fees. It just gives you a huge discount. A $1441.00 porcelain crown cost me under $600.00 dollars. Get the card, a lot of dentist take it. Aspen does have very young staffs. Like fresh out of school. JT

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Question:
#26984

What is Aspen dental guest wifi password?I'm sitting in Aspen dental office that has guest wifi but do not know password. I would very much like to use wifi but password is not available.

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Answer:
by #1817012

Unfortunately, the WiFi password is not stated on the company website. Please contact Aspen Dental Customer Service toll-free at 844-296-0187 to clarify this issue.

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Question:
#25045

I AM NOT HAPPY WITH MY PARTIALS. I am in the 180 day limit.

I would like a full refund. what is the process i need to begin ?I am not happy with fit, materials or overall look of partials.

I dont" want these teeth, they look so fake! I can't chew anything and they are so uncomfortable.

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Answer:
by #1781615

According to the Aspen Dental refund policy, you have 90 days to return the dentures and receive a refund. You should submit your refund request to Aspen Dental customer service at the place you had your teeth done.

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Question:
#21553

When is the aspen dental in Arden N.C. opening.

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Answer:
by #1747506

Your question is quite specific. It is better to reach Aspen Dental customer support via Contact Tab on Pissed Consumer website

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Question:
#19741

How much is it it for a cleanining.

I have partial lower denters howbmuch will it cost with physians mututual insurance x ray and pain in my lower dentals

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by #1710129

According to Aspen Dental FAQs there are actually several levels of cleaning available, depending on your oral health status. To determine the best cleaning for you, and to schedule adequate time with a hygienist, your dentist will need to see you first for a comprehensive exam. Your actual treatment usually begins with a follow-up visit, which may happen as soon as the next day. In order to know the price for the procedure, please, contact Aspen Dental customer service at 800- 277-3367

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Question:
#19714

Refund.

I overcredited my account on services to be done and requested a refund on the extra payments I made that I will not use for my dental work..how long does it take to get my refund?

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Answer:
by #1710127

According to Aspen Dental FAQ page for billing inquiries and questions, you should contact your local office and select option 3. You can find the contact in the Contact Tab on PissedConcumer website

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Question:
#14770

Contact.

I would like to contact corporate to see if they know how this office is run. Do you have corporate phone numbers.

I have waited 6 months for implants. They have been paid in full and I still have no teeth I have paid over 10,000 and have nothing

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by On Behalf of Pissed Consumer Help Center #1612139

The Aspen Dental.com customer service phone numbers differ across locations. In different spots at different times, the phone number for Aspen Dental customer help vary on the website and may be based on the location. The phone numbers that appear at different points for customer support include Aspen Dental Management, Inc customer helplines 877-649-0354 or 800-277-3633 You also have the option of leaving a review on www.aspendental.com, which may start a dialogue with the company as well.

by #1612196

Yes already spoke my mind on there web page. Got nothing but a call from the office with mor excuse and still delays

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Question:
#12483

dentures.

I had my dentures done in Feb '18 was told that it would be 6 months until i get my permanent denture, every visit up until the last month the staff kept saying you will like the new ones when we have them made, the ones you have now are only temporary you will get a new set. well I am in my 7th month with the same dentures, they keep modifying the same ones, and can't seem to get them right.

currently the dentures are heavy, thick and won't stay in without glues.

they keep saying I wouldn't have such a problem if I had gone with implants, at 5k a piece need 4 two for top and 2 for bottom. I had to take a loan out for $7,200 to pay for this on top of what my insurance paid for.......

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Answer:
by #1565865

dentures are no fairy tales. it's a prosthetic. everyone needs to use glue. why haven't you gone to get your new set if they said it's at 6 months? i wish i had gone for my annual checkups every year before i lost all my teeth due to periodontal disease. everyone ii know who have dentures, have problems. get a better insurance and pay less

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Question:
#12130

Would like to speak with Regional Manager.

I know Chillicothe still doesn’t have a permanent dentist and not sure if they have an Office Manager. I have left messages but no call back.

I was having bad problems mentally and I don’t know what I said i s what I heard in my mind or something else. I went 40 days with no sleep and if I said things I do not remember it. My mental state is back in check. My insurance cannot help me they are a HDMO they send money to Aspen once a month.

I pay them once a year.

I have received 3 statements and Called and wrote message on last statement. If you could help me I would appreciate it.

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by On Behalf of Pissed Consumer Help Center #1600669

You can contact Aspen Dental customer service using the information in the company "Contacts" tab on PissedConsumer.com or in the article "Best Answers to 6 Aspen Dental Questions from Community Members" on Pissed Consumer Help Center.

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