This is a bunch of BULL *** to be placed on hold for extra long period of time. When a person calls an office and requests to speak with the manager, NO MATTER WHAT TIME OF THE DAY, the manager is with a patient.
If the manager has to be with every patient to make sure all paper work is done correctly what does this say about the staff that is working there. The manager should be managing the office to make sure the staff are doing their job.
I will never use Aspen dental again as long as I live and will be sure to spread all over what type of treatment I received.
Product or Service Mentioned: Aspen Dental Dentures.
Reason of review: Poor customer service.
Monetary Loss: $5000.
Preferred solution: Trying to get all monies paid for this shitty dental work..