This is a bunch of BULL *** to be placed on hold for extra long period of time. When a person calls an office and requests to speak with the manager, NO MATTER WHAT TIME OF THE DAY, the manager is with a patient.
If the manager has to be with every patient to make sure all paper work is done correctly what does this say about the staff that is working there. The manager should be managing the office to make sure the staff are doing their job.
I will never use Aspen dental again as long as I live and will be sure to spread all over what type of treatment I received.
This reviewer shared experience about poor customer service and wants this business to "trying to get all monies paid for this shitty dental work" as the author lost $5000. The author is overall dissatisfied with Aspen Dental and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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