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I still DO NOT have my crowns That were paid entirely upfront because you can not owe this company !!!!! They make you pay for all the services before they start.

As a matter of fact, I do not have my upper front eight (8) teeth right now at all. I never got my crowns! I had nothing but issues with this miserable company. What I do have is almost $8000.00 on my credit report WRONGFULLY, from this Horrible non-trustworthy company.

I honestly blame upper management and billing practices. They are crocks RUDE and very unprofessional I wonder if the insurance companies no that that are stealing from them? I had my insurance company pay a portion. I had to pay the balance.

EVERYTHING was paid upfront no other choice, Well the work was never completed and what was done....

was not correct I should have never even had my teeth prepped for crowns I had a missing tooth that was never addressed, so I actually needed 9 crowns (teeth), and the space should have been corrected first The first dentist Had no clue what she was doing !!!!!! I am so hurt angry, and now I walk around looking like a *** because I do not have $26,000.00 to correct all their mistakes Now I have gum issues pain and I am embarrassed I am scared to go to another dentist I have seen a couple One will not touch my mouth said I need a lawyer and what they have done is criminal. I am not the first nor the last they have scammed. So to sum this up, Aspen no has not only destroyed my life Now they are after my credit AGAIN yes They did remove it once Said they were sorry about the mistake and as soon as the person who removed it did not work there any longer BOOM it was placed right back on there.

It is so difficult getting in touch with the correct person. They will not give you the district phone number and person. I have made so many phones to the offices locally and corporate Wtf But they never get back to me. This service happened in the Merritt Island office in Brevard County, Florida !!!

Stay away from ASPEN DENTAL !!! Angry Angry

Reason of review: Poor customer service.

Monetary Loss: $15000.

Preferred solution: Let the company propose a solution.

Aspen Dental Cons: Them falsely putting 8000 on my credit report.

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What type of a dentist demands payment up front for a huge case like this? Nobody but a bunch of crooks.

Of course, that describes Aspen perfectly. This is a BIG case that requires a lot of preparation. First of all, pre-op casts MOUNTED IN AN ARTICULATOR should have been done to record the anterior guidance. Then, experiments should have been done to see the length of incisors you could tolerate.

ONLY AFTER HAVING PERFECTED THE TEMPORARIES, should the permanent crowns be constructed. Probably none of this prep work was done at Aspen. These bozos don't even have adjustable articulators in their offices on which to mount complex cases! In addition, even from the low resolution photo, the tooth preparations look overtapered to me.

The big question is: did all of those teeth really need crowns anyway? Expect some of those nerves to die and need root canals. There is no way a seedy chain of corporate clinics like Aspen can succeed on a complicated case like yours. Don't imagine the young dentist who did this will be hanging around much longer.

Because of rushing to use your insurance, you will pay a big price. This is one case a lawyer might do some good with.

Unfortunately, it will take quite a while to move such a case through court. It is always better to deal with honest people than crooks.

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