I went in on 11/06/17 for a review of what was needed. I was given x rays and a look at.
I was quoted around $3100.00 I was charged $92.00 over my insurance which I paid. When I received my insurance EOB they had paid $92.00 and I was to pay $51.00. When I went to the office and showed them the mistake on their part I was told they would review it and get back to me. I have not heard any think back and they will not return my phone call.
I will go back to their office one more time to see if I can get my $41.00 back. I went to a Dr.
or did what work was needed and worked out a small payment plan and saved me $1800.00 over what Aspin wanted. James Cochran
Product or Service Mentioned: Aspen Dental Dental Insurance.
Reason of review: Poor customer service.
Monetary Loss: $92.
Preferred solution: Full refund.
Aspen Dental Cons: And the supprize amount had to pay.