I sat down with the office manager. She claimed she checked my insurance and broke down EXACTLY what would be billed and what I would have to pay.
I asked her if this was the total because I couldn't afford any more. She evidently lied to me because she said that agreement protects me and them. I was promising to pay what was agreed to. She set my appointments, had me sign the payment agreement and told me I would have to pay upfront at each appointment.
I did exactly that. Now I'm in collections for $79 and didn't even complete all the appointments.
Product or Service Mentioned: Aspen Dental Dental Insurance.
Reason of review: Problems with payment.
Monetary Loss: $79.
Preferred solution: Price reduction.
I liked: Dentist and dental assistant.
I didn't like: Surprise bill.