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Aspen Dental in Troy, New York - PATHETIC

2.4
Details
MONEY! MONEY! MONEY! They are more concern with making money then pleasing their patients! I will never go back to them and will never recommend them to anyone including those I don't care about!!!!!
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Review
#1672065 Review #1672065 is a subjective opinion of poster.

Aspen Dental in New York, New York - Confused

I made appointments for my children, Aspen confirmed the appointment before date I told them what insurance we CDPHP. Day I appointment I took off work and went only to be told by receptionist they don’t take my insurance we have to pay out of pocket. I called the number and complained, I was told they should have seen my children. I loss a day of work. They are confused and still to this day I haven’t received a follow up call or nothing.
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1 comment
Anonymous
#1756206

Don't know what CDPHP is. Unfortunately, it sounds like you have crummy insurance that any dentist would lose money treating your children.

You would not want butchers like those that work at A$pen to treat your precious children anyway. Sometimes dental insurance plans are not worth the premiums they cost, especially if they force you to use substandard dentists.

Review
#1669007 Review #1669007 is a subjective opinion of poster.
Reason of review
Miss leading
Loss
$8

Aspen Dental in New York, New York - Worst experience I ever had at any dentist clinic. From staff to doctor everyone looked unprofessional. Seems they had a pre-mind setup on what to tell patient so that they can extract money.

1.0
Details
Nothing concrete done by hygenist or the doctor. They just try to make patients fool so they can somehow extract money from patients. The words they spoke looked like scripted as everyone was trying to sell you same thing to extract money even if patient knows that there is nothing wrong with their teeth.
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2 comments
Anonymous
#1754712

Did aspen try to sell you something called Soft Tissue Management 1 or Soft Management 2? This is aspen dental's inside code to charge you for cleanings not needed, $200 electric toothbrush, worthless home products that you could buy at Walmart for $1 all wrapped in one word called soft tissue management.

These terms are used to confuse patients about what they are paying for.

They try to make it seem like your gums are in horrible shape and you must have this. Total Scammers

Anonymous
#1753755

An 18th century snake oil show and a 21st century Aspen Dental are built on the same business model- bilk the public out of every dollar you can. Only difference is the snake oil peddlers left town quickly, but Aspen sticks around to get more suckers from its TV ads.

Aspen takes advantage of desperate patients in pain to sell them treatment they really don't need. The shame of it is the treatment performed is often done haphazardly, so your teeth are worse off rather than better after the Aspen thieves are finished robbing you.

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Review
#1664790 Review #1664790 is a subjective opinion of poster.
Reason of review
Bad quality

Aspen Dental in Wilton, New York - Dental first financing

1.1
Details
Ripoff financing company, won't take credit card payments on acct, impossible customer service people go to a real bank.
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Review
#1628125 Review #1628125 is a subjective opinion of poster.
Pros
  • Office personnel
  • Dentists were very good
  • Dentist and dental assistant
Cons
  • Pushed to sign up with a preditory lender aka dentalfirst
Reason of review
Problems with payment
Loss
$100
Preferred solution
Let the company propose a solution

Aspen Dental in Poughkeepsie Town, New York - U suckkkkk... a

1.0
Details
U guys r ridiculous... can't even get a live person... Horrribleeeeee.., stay aeay from Aspen....worst ever.... robbery... U guys deserve a -10""""""""""" Angry Angry Shrug Bla-bla : *** ttm: ***
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Review
#1624612 Review #1624612 is a subjective opinion of poster.
Pros
  • Thieves
  • Thievs
Cons
  • Thieves
Reason of review
Not as described/ advertised
Loss
$1500
Tags
  • Hu R Thievs

Aspen Dental in Gloversville, New York - Unprofessional

1.0
Details
The receptionist was clearly having a bad day or felt the need to stereotype me either way I was left feeling completely uncomfortable. She threatened to call the cops accusing me of being aggressive which was not the case. My appointment was supposed to be free and she tried charging me $210 so I tried to explain that i called beforehand and was told it'd be no charge. Rather than sort it out i chose to just leave because it was upsetting being treated that way and beyond uncomfortable. They lack communication and communication skills.
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1 comment
Anonymous
#1724656

"Free" means free to empty your wallet. No communication skills?

They aren't paid to communicate, they are paid to filch as much money from patient-victims as possible. What a surprise you would have gotten if you had agreed to their overtreatment. Tons of shoddy treatment you did not need, and a huge debt to show for it.

Hope you go to an honest independent dentist next time. Break the corporate chain clinic habit!

Review
#1607416 Review #1607416 is a subjective opinion of poster.
First off full mouth removal and left many roots and chips !! The tech couldn't get a denture right if he had another try after 3 i was done with him had to go to another Aspen Dental just to get a bit but still isnt the right size for my mouth Ive never had a A frame...
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1 comment
Anonymous
#1713700

You are an idiot because: 1.You were talked into the very bad decision of extracting all your teeth. 2.

You were talked into not doing it the right way, i.e. extracting all the back teeth, letting it heal, taking impressions, and extracting only the front remaining teeth upon insertion. 3. For this very difficult treatment, you chose a third rate crap outfit like Aspen instead of a competent, experienced dentist that could have done the job right.

Aren't you glad you cheaped out now? Put a TV advertisement on promising anything, and millions of suckers will believe it.

Review
#1581153 Review #1581153 is a subjective opinion of poster.
Cons
  • Work was poorly done
Reason of review
Damaged or defective
Loss
$85
Preferred solution
Lawsuit

Aspen Dental in Astoria, New York - Troubling

3.0
Details
I had multiple extractions done on Monday for dentures went back Tuesday for follow-up said that everything was healing fine towards the end of the week I started getting pain in my upper gum by the weekend it was awfully painful kept calling emergency services five times never got a call back in 4 hours so at the moment I am not quite happy with Aspen dental. And still waiting to hear back all the while by being in unbearable pain
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1 comment
Anonymous
#1706634

Sounds like a dry socket, which is no ones fault. Many chain clinics don't even give the dentists keys to the door or alarm codes, so they could not treat after-hour patient emergencies if they wanted to.

But mostly the dentists know they will find a better job soon, so they really don't want to come to the office after hours.

Good advice is to find a caring and competent independent dentist in private practice. Patients lose when Wall Street hustlers muscle in the dental profession.

Review
#1566067 Review #1566067 is a subjective opinion of poster.
Reason of review
Bad quality
1.4
Details
I had used Aspen Dental in Latham, NY for a couple of years. When most of my dental work was finished, they tried to talk me into Invisiligns. I told them that unless I had enough credit on my Dental First Account I could not afford them because I didn't have a full...
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1 comment
Anonymous
#1697452

That $2000 charge you did not authorize helped the office make bonus that month. Thank they want to give their bonuses back?

Not a chance. Good luck on Invisalign doing much on a 72 year old man. Things move really slowly when patients get to be that old.

Wise up and find an honest independent dentist. No telling how much unnecessary dental work has been foisted on you in the time you have been going to Aspen.

Review
#1550909 Review #1550909 is a subjective opinion of poster.
Cons
  • Overcharging and shoddy work
  • Being lied to
  • False charges
Reason of review
Problems with payment
Preferred solution
Drop the charges and get me out of collection since I was falsely told that my Dental First would cover it.
Tags
  • Unwanted Add-ons

Contact Aspen Dental Customer Service

Mailing Address:
Aspen Dental Management, Inc.
13, Ocala Ave
Jacksonville, Florida 32220
United States
Phone:
(606) 653-6206
All Aspen Dental Contacts

Latest Question

Aspen Dental Questions

Aspen Dental in Amsterdam Town, New York - Rip off

2.0
Details
took my wife to aspen dental for a fitting I spent 7,000 to get her dentures made a pair of temporary dentures until her permanent ones were done So today on 3/23/19 took her for a fitting they keep her in a room for 2 1/2 hours when she came out of the room I thought she was done all they did was try and sell her a new pair in stead of doing the refitting that's when I new they think they can scam people in spending large amounts of money when its not even needed. watch out how they try to con you into work you dont need or want or asked for . A refitting takes less them an hour waited 2 1/2hours why they tried coning her and they did not do her refitting she could of been out in less then one hour and not had us sitting for hours. Ill never go back to these theifs and will post on face book also spread the word seniors need protection for these scams
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1 comment
Anonymous
#1665476

A reline takes a day in the lab, not a few minutes. In-office relines with junk plastic is porous, and food stains discolor it fairly rapidly.

You are right. The whole Aspen operation is a con. The object is to drain as much money from vulnerable patients as possible. Do yourself a favor and forget these corporate chop shops.

Plenty of independent dentists do relines and dentures. They depend on good customer service for their reputation instead of expensive TV ads.

Review
#1500700 Review #1500700 is a subjective opinion of poster.
Cons
  • Deception and bulling- cape coral florida location
  • Paying up front and getting refund for services not used
  • Billing
Reason of review
Poor customer service
Tags
  • unhelpful staff
  • The Worst Customer Service