I had a 5:15 appt. I was 5 minutes early and signed in.
No one even said hello. two people were in the lobby. Two more came in after me. All 4 were taken bake before me.
I waited 30 minutes and went to make sure I was on the schedule. She only said "yes", nothing else. I waited 10 more minutes past my appt time and told her I'd need to reschedule. She walked away from me to "see what was taking so long" and was gone 5 minutes.
I finally just walked out. It wasn't so much the wait as the lack of recognition that I was even there.
Rude. I won't be back.
Product or Service Mentioned: Aspen Dental Customer Care.
Reason of review: Poor customer service.