My experience of Aspen Dental is that it does not preview the procedure with the patient even when you call in advance several times before the appointment. A large number of X-Rays are taken even for a basic teeth cleaning.
When I asked them to stop the X-Raying, until I could talk to the dentist on duty. I asked to see a doctor. A woman who came out in disguise of the doctor was their office manager. Incompetent, careless, hungry for insurance money, nausea-causing gloves, disinterested dentists, it must be remembered as a business with a hidden agenda - and that agenda is to extract as much money as possible.
After the X-Rays (20 of them), they told me that would not schedule cleaning on the same day. Why did they not tell you this when you told them that you are going there today just get the cleaning done?
Avoid them at any cost! Go to a local family dentistry, as I did by terminating their service after the first day.
Product or Service Mentioned: Aspen Dental Dental Cleaning.
Monetary Loss: $400.