Monongahela,Pennsylvania
1 comment

My husband and I went to Aspen Dental to have my teeth taken care of and we were over charged, they have our account a mess.

They lumped my and my husbands dental work together.

Regina is the girl supposed to correct the account and I find out today she is no linger with the company after a month of waiting to hear from her.

Megan is the girl from the dental office who did the charges for the dental work and she is no longer with the company either.

the dental work was done in March,for me, and in September for my husband.

Product or Service Mentioned: Aspen Dental Dental Services.

Monetary Loss: $793.

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Anonymous
#270806

I’m very sorry to hear about your frustrations. We strive to make the billing process as smooth as possible for every patient and apologize that that hasn’t been your experience.

Would you be willing to talk in greater detail to our Patient Satisfaction group to see whether they can help?

This team of specialists is based at our Practice Support Center in Syracuse and is trained to help resolve these types of issues. They can be reached at 1-866-273-8606 or patientservices@aspendental.com.

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