I went to Aspen Dental because of swelling in gums and pain from gums rubbing against each other while my dentures are out overnight. While sitting in waiting room, office manager tells me there is still an issue with my insurance and I have a balance of $700.
She is sitting at the reception desk while saying this to me in front of other patients. Once I see the dentist for my pain, she can't tell me why I have inflammation. I am still swollen and in pain! I feel like I am stuck and have nowhere to go.
I have spent over $9,000 at Aspen and should not have to be in pain or not get any answers for the cause of pain. If they can't find the answer they just send you on your way, but have no problem reminding you how much $ you owe them1
Product or Service Mentioned: Aspen Dental Dentures.