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Aspen Dental in Carrollton, Georgia - Over paid and horrible customer service

1.7
Details
They charged me almost $3000 for two extractions and half of a periodal cleaning and told me if I came back for the other half of my mouth to get cleaned it would cost me more money. While I was there after they numbed my mouth they sent me out to the waiting room for me to wait an hour for my teeth extraction. The rude Dentist there told me they will keep giving me shots to numb it more. Not to mention needles in my mouth made me cry. Someone needs to shut this place down.
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1 comment
Anonymous
#1758799

Who would shut it down? It is operating illegally in most states anyway.

Ownership of dental practices by non-dentists is illegal in most states.

Aspen's powerful team of lawyers is usually able to prevent the law from being enforced. Four state attorneys-general have filed suits against those bandits, however!

Review
#1673871 Review #1673871 is a subjective opinion of poster.
Cons
  • Overcharged
  • Overchanged
  • Didnt received all they charged me for
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund

Aspen Dental in Watkinsville, Georgia - Separation document and status change

I no longer work for Aspen dental since 2018. My status is still active in your system. I work for a different company now and I need my separation document and my status to change. I am still showing as active and that is wrong.
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1 comment
Anonymous
#1754709

Don't ever admit to working at aspen dental or put it on your resume. Aspen dental's reputation is so bad you will be branded a scammer for the rest of your career.

Review
#1665403 Review #1665403 is a subjective opinion of poster.
Reason of review
I can’t get my separation documents.

Aspen Dental in Cumming, Georgia - Never again I will tell

1.0
Details
I will not referred anyone to aspen dental in *** might saved me from infections but they messed me over about my billing and now I had to do hardships tgat messed my credit score up or dawsonville my husband just needed his denture fix where it broke and they pressured him say he needed a whole new dentures but we can't afford it.What's wrong with his old debtures that fits...Money hungry people
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1 comment
Anonymous
#1740804

Where there is a patient bank account, the thieves at Aspen will find a way to drain it. It is worth fixing dentures as long as the teeth are not worn out. When the teeth are worn out, it is not worth repairing or relining them.Breakage can be a sign that the denture does not fit well and needs a reline.

Review
#1639753 Review #1639753 is a subjective opinion of poster.
Pros
  • Talked nice
  • Promptness of appointment
  • Cleanliness
Cons
  • Lied about cost
  • Overpriced
  • No soft dentures
Reason of review
Warranty issue
Preferred solution
Better dentures and pay off my hardship

Aspen Dental in Valdosta, Georgia - They do not follow their business hours.

1.0
Details
Every time I call in the morning of afternoon they never answer the phone. I called this morning at 9:17AM and the recording states for me to call during regular business hours and states they open at 9AM on Thursdays. Same as in the afternoon. It’s absolutely ridiculous
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Review
#1631645 Review #1631645 is a subjective opinion of poster.
Cons
  • Unprofessional
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Aspen Dental in Valdosta, Georgia - Worst dentist I’ve ever been to.

1.4
Details
I will never go back to this place. They refused to let me have a cleaning done unless I spent over $200 to get a gingivitis treatment, mind you I’m only 22 years old and when I went to a different dentist they told me that was unnecessary and I shouldn’t need that being so young and my teeth look great. But before I went somewhere else I stupidly paid for the treatment and was told my final price was $221 and that my second treatment I could just come in to finish it and pay everything the first visit. I go in the second time and am told I need to pay an additional $170. Which I was never told about, then she said I didn’t have to pay and then went back to saying now I needed to pay $80. I paid $20 and am STILL receiving bills for $170.
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1 comment
Anonymous
#1736957

I am sorry to ask but are you totally stupid? You paid up front.

Another dentist told you it was unnecessary treatment. Instead of asking Aspen for a refund, you obediently showed up to have the unnecessary treatment and got gouged.

Then they tried to shaft you out of additional money. Do you have a deep-seated inferiority complex that is satiated by letting crooks have their way with you?

Review
#1631640 Review #1631640 is a subjective opinion of poster.
Cons
  • Are a rip off company not truthfulnot dependable
  • Being given the runaround
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
1.3
Details
Aspen dental in *** Georgia dr chowdhury employee put stuffs in mouth while you have teeth that are hurting so bad and bite down on them when you can't do it cause it badly in pain and take it out was the bad part it didn't want to come out. pulled all my teeths out...
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2 comments
Anonymous
#1735244

Sounds like he used to manage a fast food joint. Don't worry if your order was wrong he will give you a large size fries free.

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Review
#1626253 Review #1626253 is a subjective opinion of poster.
Reason of review
Bad quality

Aspen Dental in Villa Rica, Georgia - Implant

1.4
Details
I had an implant, and it cost way more then they said at the beginning. I was not happy with the entire process. Still having problems with the implant.
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1 comment
Anonymous
#1729473

Boneheaded decision you made, to have implant surgery at a chop shop like Aspen. Prediction: You will lose the implant, but they will never give you a refund nor place another one for free. You had gangsters work on you, not regular dentists.

Review
#1616650 Review #1616650 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$2
Preferred solution
Price reduction

Aspen Dental in Columbus, Georgia - The experience suck really bad, sorry i made the choice.

1.6
Details
They didn't make me smile.
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Review
#1611185 Review #1611185 is a subjective opinion of poster.
Pros
  • Some service is ok
Cons
  • Predatory pricing
  • Did not give me what i asked for
Tags
  • Front desk dental care incomplete

Aspen Dental in Carrollton, Georgia - Charged me and I have no insurance

1.0
Details
Sending me to collections because I refuse to pay my bill because they advertise Free X-rays and consultation for those with no insurance. Now they want 221 bucks for it. These people are crooks and liars DO NOT GO THERE
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1 comment
Anonymous
#1726337

Guess you did not decide to spend $15,000 on unnecessary treatment with them, so they decided to bilk you for what they could. the word "Free" means something different at A$pen than it does everywhere else. Probably you need to be more skeptical about TV commercials next time.

Review
#1610585 Review #1610585 is a subjective opinion of poster.
Pros
  • Nol
Cons
  • Liars and crooks
Reason of review
Problems with payment
Loss
$221
Preferred solution
Let the company propose a solution

Contact Aspen Dental Customer Service

Mailing Address:
Aspen Dental Management, Inc.
13, Ocala Ave
Jacksonville, Florida 32220
United States
Phone:
(606) 653-6206
All Aspen Dental Contacts

Latest Question

Aspen Dental Questions

Aspen Dental in Newnan, Georgia - What a ShitShow

1.0
Details
Went to dentist on a friday with abscessed tooth. After one hour the dentist came in to room. Never introduced himself, never used my name. Laughed when i said. Don't hurt me and perscribed an antibiotic. I had a horrible reaction to the antibiotic and never got a call back from the emergency after hours line that i called several timez. It was a very long weekend. Monday i called again for new Rx. No call back. Called again and would get recording. Called the emergency number some many times that every time they said you will get a call back in 20 minutes it never happened. Finally the office receptionist called and said a new Rx would be called in......it neved was. I question Dr. M. Elkasrawy's capabilities as a dentist.
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2 comments
Anonymous
#1724327

Your one bad tooth is small fish for the aspen scammers. They want to hook the big money, yank all their teeth out people.

If you don't have thousands of dollars to have all your teeth ripped out and get one of the junk dentures, then you are just trash to them. That dentist probably quit at lunch and left for any place better than aspen to work.

Anonymous
#1724112

They got plenty of other suckers coming in the door They don't need you. They aren't going to call you back after hours.

They are not going to phone in another antibiotic for you. They don't care if you come back or not. Because as I said, they got plenty of other suckers coming in the front door and not enough to treat them all properly. They did you a favor.

They would have butchered you when they did the extractions. Better let someone competent do it.

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Review
#1605470 Review #1605470 is a subjective opinion of poster.
Cons
  • Never again
Reason of review
Poor customer service
Tags
  • Unknowledgeable Staff