Customer service
Diversity of Products or Services
1 comment

Said they take care of everything including insurance verification. Got bill from aspen indicating carrier did not pay.

It turns out proceedure had to happen late july.

Never told us. They let us believe everything was verified.

Product or Service Mentioned: Aspen Dental Dentures.

Reason of review: Problems with payment.

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As incompetent as Aspen and other corporate clinics like it is, they cannot know everything about every insurance plan on the planet. YOU are the policyholder, and YOU should have known the limitations of the dental policy that YOU paid for. Including the weasel-words that let your sorry insurance company escape payment.

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