Went to their office with a severely infected tooth, but not able to get an appointment with my regular dentist for at least two weeks.Sign on door says Emergencies and Walk-ins Welcome Well this is a wonderful play on words, because the implies you can get seen by a dentist for Emergencies without an appointment, not saying you wont have to wait for them to work you in.
NOT TRUE. As the nice lady manager explained, you can walk-in and we do take emergencies, but only when we have an open appointment time, which is never on the same day. She said they would gladly take my number and call me when they have an open appointment tomorrow, maybe. Me thinks notIf anyone is thinking of using this dentist office, you need to read the reviews online.
Not the fake ones posted on google, but go to consumer affairs and other sites.They have been sued and fined by several states for false advertising, and I hope Georgia is the next one to file it
Review about: Aspen Dental Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.