On June 27, 2018, I drove to Aspen Dental at 3951 SE Federal Hwy, Stuart, FL
to request the full set of Xrays taken recently at their office to another dentist of my choosing in Stuart, Fl. I signed and dated a release and was told it would take approximately 10 days to have the x-rays transferred. I called three weeks later and they still were not sent. I spoke with the office manager. Again after calling on August 1st and being told they still have not complied, the office manager was curt in her response to me stating that corporate is responsible. Please see correct this issue immediately.
Barbara A. Sullivan
Palm City, FL 34990
Product or Service Mentioned: Aspen Dental Office Manager.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.