I had a toothache. I called Aspen dental.
I explained that I have an emergency. I explained that the tooth was really hurting. At first the person I talked too offered to make me an appointment for next week. I explained again that the tooth was very painful.
The person took all of my insurance information. I was given an appointment for later that day. Another employee called me back and cancelled my appointment. She informed me, "We are way overbooked.
The person that called back informed me that I could reschedule for a cleaning and exam. Do not use this bunch for emergency!!!!
Product or Service Mentioned: Aspen Dental Dental Insurance.
Reason of review: Poor customer service.
Preferred solution: Found a different dentist .
I didn't like: Lack of communication.