I am very fearful of dentists but finally decided I had to go through with having my teeth pulled and receive dentures. Went to aspen dental and initial exam confirmed then sent to desk to be shown plans and discuss financing.
I had dental insurance so with discount for this their portion my out of pocket was over 5000 next appointment for having them removed up on my arrival all my balance had to be paid before they took me back. During procedure Novocain wore off but was informed they couldn't give me anymore so I just had to tuff it out.
And I was already very uncomfortable when immediate denture was shoved into my mouth but could tell they were too large but she said had to allow for swelling okay fine went home and actually think I was shocky as I was freezing next day they pull dentures out,painful, to file down some areas where they could tell were too long had several adjustments while waiting for my permanent dentures but they were never right I couldn't even *** bread with them when it was time for permanent they were going to use my temporary for mold I told them no they "sucked " now mind you I had never had an impression until then first time I had permanent set *** still off redid they're better but still not right too large for my mouth has rubbed sores in back top lip but they don't want to trim and ruin suction fine but real fun begins when I start paying attention to bill insurance gives me a detailed printout of what they can charge me contractually their amount they're paying and my responsibility. Huh, I've overpaid okay fine refund right well Aspen's math and my math and insurance also appears to disagree they refuse to refund me what insurance says I've overpaid saying we're wrong proceed to get a little rude when I confront and what is amazing to me is in march they gave me a statement saying I had a $1600 credit I would never recommend them because it's not a caring dental practice it's an assembly line
Product or Service Mentioned: Aspen Dental Dentures.
Reason of review: Bad quality.