5540 Sunset Blvd
Lexington, SC 29072
My company switched insurance carries, so I had to find a new dentist in my network. I made an appointment over the phone with Aspen Dental for a routine cleaning and checkup on a Tues. at 5:30. They took MANY x-rays, tried to sell me oral cancer screening and did not inform me until 7:00, when I specifically asked about the cleaning, that they do not do cleanings on the 1st visit. They acted surprised that I was not informed of this when making the appointment, but no one bothered to tell me every time I mentioned it in my 2-hour visit either. They wanted to re-schedule me for a cleaning and told me it would cost me $62. Needless to say, I left and found a different dentist. I did call my insurance company to inquire about that charge of $62 they wanted me to pay and was informed that they have the right to charge me up front but would have to reimburse me once ins. paid. Since ins. only pays for x-rays once a year, I went by Aspen Dental to pick up the ones they did to take to my new dentist and they charged me $10. That place is all about money, not customer service!
Review about: Aspen Dental Dental Cleaning.