I was recommended to go to Aspen Dental by my sister who is a patient there after I had part of my back molar break off---I also at the same time had a wisdom tooth trying to come through that had gotten impacted and was causing me pain around the same time. I had my x-rays done and went back to wait for the dentist who came back and immediatly said that I needed to have several teeth pulled and I would need partials or dentures.
I was told I had only 2 cavities but had bone loss. I was shocked and even though that I know eventually I may need dentures I was not ready to get dentures at the age of 42. I was not having any pain other than the wisdom tooth so when I told her that is not what I wanted to do she became argumentive with me and kept trying to push the denture/partials issue with me. I kept further declining and we came up with a plan to pull the broke molar (even though she wanted to pull the one behind it and another one too!
for what reason I don't really know) and I was going to go back for a deep cleaning and another visit to fill my two cavities. I went to talk to the finance person who told me that it was going to be over $800 and my insurance would pay almost half of that. When I asked how much each thing was she told me the x-rays and exam were over $200 and I asked about the big sign in the window that says $19 for new patients and she proceeded to tell me that it was only for patients without insurace, I told her that was a bit misleading. She wanted me to pay all of it at once and I told her I would rather pay as I go so I paid over $200 for the x-rays and exam.
I came home and feeling horrible I talked to friends and family who said that it was nuts that they wanted me to get dentures so I came here and found so many complaints about the same thing. Pushing people to get dentures (young people at that!). This is their way of making the biggest buck off of someone in the shortest amount of time and work. After researching I found a good dentist who I will be seeing tomorrow morning to address the issue of my swollen wisdom tooth (which they never even addressed) and the broken tooth that is still there.
I spoke to the receptionist at the new dentist who knew exactly who I was talking about without me even telling her it was Aspen Dental. She couldn't believe what they had done to me. She told me they would prescribe me something for pain and an antibiotic if needed for my wisdom tooth and file down my broke tooth if they can't extract it tomorrow. This was the most inhumane dental practice I have ever been too.
They play on people's self-esteem about thier teeth and talk people into things they will regret. Shame on them!
Review about: Aspen Dental Dental Cleaning.