on aug. 8th.
had an apt.for 10:30 called 20 min. later. had impression and told to go to waiting room for 30 min. which becomes 1 hr when asked assistant why so long she said I will check.
she never got back to me. so iwaited. 3patients go in and out while I wait.i told them I was leaving without my denture and they returned it in 5 more min. I am commited now ,but I will not return in the future and nor will my wife.
lack of dentists and back to back patients puts to much pressure on staff and they become unfriendly.i hope to finish my appts.
without any problems and walk away being satisfied. this is a lot of money for me.
Product or Service Mentioned: Aspen Dental Dental Services.
Reason of review: Poor customer service.
I liked: Clean office.
I didn't like: Staff.