Update by user Jul 11, 2018
Transferred to another office, assigned a dentist dedicated to resolving all of my issues and paying for my gas to go to the new office to finish out my treatment.
Original review posted by user Jul 09, 2018
I had full extractions,
I asked for antibiotics before we got started, nope, ok I figured they would at extraction day, nope, had last two extracted next day, and I demanded antibiotics, I told them I was full of infection, and being "professionals," they know I was full of infection. Still nope. A few hours after I was sent home, I spiked over 103 temp and wife rushed me to ER where I was immediate admitted, and put on IV antibiotics 24/7 for a week, I was so sick I dont even remember the first few days.
After a week, I finally broke my fever and my bed was soaked. after 24 hours they let me go home, on oral penicillin. I took that twice a day for another week and a half. All of which could have been avoided.
When I was admitted they took out my immediate dentures, and I was not allowed to wear them, so when I was back on my feet I went in to have them remade, instead she just hacked at them, and cut out big chunks of them, I can't even put them in my mouth anymore.
I paid CASH not check money order or credit card I paid CASH up front for the best of what they offered, I was treated like a dog, and THEY KEPT ALL OF MY MONEY!!! They wont return any of my money, not even for the dentures they havent even made yet, they wont return calls, respond to emails, letters from my lawyer, nothing! I just got put in the hospital and screwed! Do you know how much this has cost me now?
And I still have NO TEETH!!!
Product or Service Mentioned: Aspen Dental Tooth Extraction.
Reason of review: Poor customer service.
Monetary Loss: $8000.
Preferred solution: Full refund.