I made an appointment for their "free comprehensive exam and x rays." After taking the x rays, they brought me into the exam room for a perio exam. I told them I already had a periodontist and that I was just there to get a filling replaced that had fallen out.
They responded "If you aren't going to get your regular cleanings here the Dr. said we will change this comprehensive exam to a standard exam. The price is $116.00. I said "The comprehensive exam is free, but the less comprehensive exam cost $116.00??
Yes, she said. Tell me how that makes sense??? I told them when I made the appointment that I already was going to a periodontist 4 times a year for cleaning. I told them I wasn't going to change that.
Never once did they say they would charge me for the exam unless I agreed to let them clean my teeth.
I walked out. Just a big "bait and switch" operation staffed by Dentists that didn't graduate in the top half of their class.
Product or Service Mentioned: Aspen Dental Dental Exam.
Reason of review: Pricing issue.