Contact Aspen Dental Customer Service
Aspen Dental Phone Numbers and Emails
Toll-Free Number:
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(844) 296-0187
Customer Service:
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(207) 973-1900Bangor, Maine
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(802) 461-4734Barre, Vermont
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(207) 669-4826Ellsworth, Maine
Aspen Dental Emails:
Contact Information
Aspen Dental Website:
Aspen Dental Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
552 Stillwater Ave,
Bangor,
Maine 04401
8 Tri City Rd,
Somersworth,
New Hampshire 03878
856 US Route 302, Unit A,
Barre,
Vermont 05641
How Good is Aspen Dental's Customer Service?
Summary of Aspen Dental Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aspen Dental?
Payments and Charges Question:
- “Payment”
- “Billing issue”
- “Reimbursement”
Refund Question:
- “Complaint and refund”
- “Refund”
- “Trying to get a refund in the Aspen Dental and Hopkinsville won't talk to me or give me no information”
Request for Information Question:
- “To speak to someone concerning my dentures”
- “Calling about a refund”
- “Because my husband had a appointment for 8:30 in the morning to fix his broken dentures and they sent 3 text to confirm the appointment and I did 3 times. It didn't say anything about calling just to text yes and they sent a text back .”
Staff Question:
- “Bad customer service!!!”
- “You *** customer service is awful. Been calling the west allis wi. facility for over a month. Never a call back. My new dentures I got snapped in half 3 weeks after getting them.”
- “Services not rendered”
Product/ Service Question:
- “Warranty”
- “Got new dentest due to insurance. Need my records transferred. Unable to get anyone”
- “Insurance”
Account Question:
- “Problem with Account balance”
- “I can't get in contact with my office.”
- “I can't get through it saying I'm blocked”
Activation/ Cancellation Question:
- “Office in Chambersburg Pa canceling my appointment when I am in pain.”
- “Canceling appt”
- “I have scheduled two times for a procedure at Aspen Dental and my appointment was canceled when I went in. I asked for my refund no one cared to process or reach back to me for more than two weeks now... WHAT HAVE I DONE TO DESERVER THIS”
Employment Question:
- “W2 form”
- “W2”
- “I have done a job more than four times because what they use to cover my tooth comes off, this is no longer very pleasant because it has already been several times that they have fixed the same tooth and after 3 duas what they put comes off”
Return/ Replace Question:
- “Partials made in 2021. A tooth fell off replaced it & it fell out again. 2023 same tooth fell out. Bad customer service. Said I need new dentures after 2 hrs. Unacceptable”
- “Tax return”
- “Returning call”
Shipping and Delivery Question:
- “Did not get what i paid for.”
- “I have not received my refund .”
- “Can't get the griffin office line is busy”
Website/ Application Question:
- “Application problems”
- “Website”
Other Question:
- “Spouse's denture plate less than 1 yo constantly breaking”
- “Very unhappy customer”
- “Complaint about hr”
About
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Aspen Dental is a large chain of independently owned and operated dental practices. The company was founded in 1998. Its headquarters is based in East Syracuse, New York, United States. Aspen Dental specializes in the following areas: denture production and manufacturing, dental care, general dentistry, dental resources, and dental practice consulting. The company operates in more than 30 US states including Massachusetts and Pennsylvania. All Aspen Dental practices are managed by Aspen Dental Management, Inc. The company provides administrative and support services to all practices that operate under the Aspen Dental brand. The mission of Aspen Dental is: "to give America a healthy mouth".
Aspen Dental is ranked 70 out of 292 in Dentistry category
USA, Other, UK
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