Contact Aspen Dental Customer Service
Aspen Dental Phone Numbers and Emails
Toll-Free Number:
-
(844) 296-0187
- Total calls: 241
- Issues resolved: 11
- Last call:
Customer Service:
-
(325) 305-8323Abilene, TX
-
(606) 448-6270Ashland, KY
-
(270) 506-4749Bowling Green, KY
Aspen Dental Emails:
Aspen Dental Contact Information
Aspen Dental Website:
Aspen Dental Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours of Operation:
Monday - Saturday: 7 am - 9 pm ET
Other Location:
281 Sanders Creek Parkway,
East Syracuse, New York 13057
Summary of Aspen Dental Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aspen Dental Customer Service?
Payments and Charges Question:
- “Billing”
- “Bills”
- “Payment”
Staff Question:
- “Customer service”
- “Unprofessional staff”
- “Issue with service”
Refund Question:
- “Complaint and refund”
- “They said they refunded me money they refunded it to a credit card that doesn't exist anymore I want my money”
- “Refund”
Product/ Service Question:
- “Insurance not verified, insulted, embarrassed”
- “Emergency now with work they did”
- “Insurance claim”
Request for Information Question:
- “I had an appt. Yesterday and need to talk to someone about my experienceq”
- “I need to talk to the ceo”
- “About a bill that I had no idea of”
Employment Question:
- “Employment opportunities”
- “Need to get my W2’s mailed to me”
- “Former employee”
Account Question:
- “Calling to ask for my account number”
- “Discuss account”
- “Account balance refund”
Activation/ Cancellation Question:
- “Need to cancel my future plan payment”
- “Appointment cancellation”
- “Appointment canceled”
Return/ Replace Question:
- “I receive it a Fhone call enterview 2 weeks ago she said the 3 enterview by zoom but I still waiting for that enterview Greck the recruitment said if I don't receive the call by zoom I return to call back”
- “My appointment to get one tooth replaced and my partial was August 27 today is January 4 I just drove an hour to my appointment in East Peoria got to the parking lot and the gal called me saying that the technician was not in. There is more when they”
- “Returning call”
Shipping and Delivery Question:
- “Did not receive my first time customer or senior discounts at the Naples FL office.”
- “Your location in Griffin GA is incompetent and has been 9 months and I still haven't gotten my dentures”
- “Did not get what i paid for.”
Website/ Application Question:
- “Application problems”
- “Website”
Other Question:
- “X-rays”
- “Upset about crown that keeps falling out”
- “Compaint”
About
Dental Services, Dental Cleaning, Customer Care
Dentures, Commercial, Veneer
Pros: Staff, Look of the office, Location, Timeliness, Dentist
Cons: Customer service, Lack of communication, Whole aspen dental experience, Service, Unprofessional business
Aspen Dental is a large chain of independently owned and operated dental practices. The company was founded in 1998. Its headquarters is based in East Syracuse, New York, United States. Aspen Dental specializes in the following areas: denture production and manufacturing, dental care, general dentistry, dental resources, and dental practice consulting. The company operates in more than 30 US states including Massachusetts and Pennsylvania. All Aspen Dental practices are managed by Aspen Dental Management, Inc. The company provides administrative and support services to all practices that operate under the Aspen Dental brand. The mission of Aspen Dental is: "to give America a healthy mouth".
Aspen Dental is ranked 80 out of 424 in Dentistry category
USA, Other, UK
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