Contact Aspen Dental Customer Service
Aspen Dental Phone Numbers and Emails
Toll-Free Number:
- (844) 296-0187
Customer Service:
-
(325) 305-8323
Abilene, TX
-
(606) 448-6270
Ashland, KY
-
(270) 506-4749
Bowling Green, KY
Aspen Dental Emails:
Aspen Dental Contact Information
Aspen Dental Website:
Aspen Dental Online Chat:
Corporate Office Address:
Other Info (opening hours):
Hours of Operation:
Monday - Saturday: 7 am - 9 pm ET
Summary of Aspen Dental Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aspen Dental Customer Service?
Payments and Charges Question:
- “Billing”
- “Billing issue”
- “Billing/overcharge”
Staff Question:
- “Unsatisfactory service”
- “Problems with manager”
- “Not satisfied with service”
Refund Question:
- “They said they refunded me money they refunded it to a credit card that doesn't exist anymore I want my money”
- “Refund”
- “Complaint and refund”
Product/ Service Question:
- “Insurance not verified, insulted, embarrassed”
- “Emergency now with work they did”
- “Insurance claim”
Request for Information Question:
- “To talk to someone about my account”
- “Concerned Patient”
- “About a bill that I had no idea of”
Employment Question:
- “W2”
- “Need to get my W2’s mailed to me”
- “I need my paycheck”
Account Question:
- “Account balance refund”
- “Need to make an online account”
- “Account balance”
Activation/ Cancellation Question:
- “Appointment cancellation”
- “Appointment canceled”
- “Need to cancel my future plan payment”
Return/ Replace Question:
- “Messages not returned”
- “Shorted return”
- “I cannot get Jason at the brunswick ga office to return my call concerning finacing and i have had to reschedule my appt 3x ....my next appt is for aug 1st @nd still dont have rhe card or know how much to pay down,Ive already had 1 impression made”
Shipping and Delivery Question:
- “Did not receive my first time customer or senior discounts at the Naples FL office.”
- “Your location in Griffin GA is incompetent and has been 9 months and I still haven't gotten my dentures”
- “Did not get what i paid for.”
Website/ Application Question:
- “Application problems”
- “Website”
Other Question:
- “Bad experience at aspen dental office”
- “My comfylites do not fit properly”
- “Verifyl appt for the Tomorrow”
About
Dental Services, Dental Cleaning, Customer Care
Dentures, Commercial, Veneer
Pros: Staff, Look of the office, Location, Timeliness, Dentist
Cons: Poor customer service, Lack of communication, Whole aspen dental experience, Service, Unprofessional business
Aspen Dental is a large chain of independently owned and operated dental practices. The company was founded in 1998. Its headquarters is based in East Syracuse, New York, United States. Aspen Dental specializes in the following areas: denture production and manufacturing, dental care, general dentistry, dental resources, and dental practice consulting. The company operates in more than 30 US states including Massachusetts and Pennsylvania. All Aspen Dental practices are managed by Aspen Dental Management, Inc. The company provides administrative and support services to all practices that operate under the Aspen Dental brand. The mission of Aspen Dental is: "to give America a healthy mouth".
Aspen Dental is ranked 81 out of 413 in Dentistry category
USA, Other, UK
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