Aspen Dental Phone Numbers and Emails

Toll-Free Number:

  • (844) 296-0187

Customer Service:

  • (325) 305-8323
    Abilene, TX
  • (606) 448-6270
    Ashland, KY
  • (270) 506-4749
    Bowling Green, KY
  • (270) 506-4754
    Bowling Green, KY
  • (941) 257-4170
    Bradenton, FL
  • (254) 946-1074
    Brownwood, TX
  • (614) 982-0024
    Columbus, OH
  • (843) 438-4210
    Conway, SC
  • (931) 614-0869
    Cookeville, TN
  • (850) 634-0748
    Crestview, FL
  • (859) 823-5984
    Florence, KY
  • (859) 568-1900
    Florence, KY
  • (407) 712-6347
    Kissimmee, FL
  • (541) 601-5095
    Klamath Falls, OR
  • (800) 277-3367
    Mobile Text Message
  • (203) 909-6247
    Norwalk, CT
  • (407) 636-2956
    Orlando, FL
  • (386) 310-2702
    Ormond Beach, FL
  • (813) 999-0418
    Riverview, FL
  • (813) 618-5238
    Ruskin, FL
  • (325) 733-0936
    San Angelo, TX
  • (606) 653-6206
    Somerset, KY
  • (813) 618-5288
    Tampa, FL
  • (941) 257-3396
    University Park, FL
  • (229) 269-4607
    Valdosta, GA
  • (239) 652-2039

Emergency:

  • (855) 978-1628

Headquarters:

  • (844) 296-0187

Legal:

  • (800) 996-6470
    Compliance Officer

Aspen Dental Emails:

Accesibility
Customer Service
General Info
Technical Support
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Aspen Dental Contact Information

Aspen Dental Website:

Aspen Dental Online Chat:

Corporate Office Address:

Aspen Dental Management, Inc.
13, Ocala Ave
Jacksonville, Florida 32220
United States

Other Info (opening hours):

Hours of Operation:

Monday - Saturday: 7 am - 9 pm ET

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Aspen Dental Rating Based on 2.2K Reviews

Rating details

1.7
more details
Customer service
Diversity of Products or Services
Reliability
Website

Rating stats

Rating trend

Summary of Aspen Dental Customer Service Calls

1.1K TOTAL
CALLS
01:37 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aspen Dental Customer Service?

Payments and Charges Question:

  • “Billing”
  • “Billing issue”
  • “Billing/overcharge”

Staff Question:

  • “Unsatisfactory service”
  • “Problems with manager”
  • “Not satisfied with service”

Refund Question:

  • “They said they refunded me money they refunded it to a credit card that doesn't exist anymore I want my money”
  • “Refund”
  • “Complaint and refund”

Product/ Service Question:

  • “Insurance not verified, insulted, embarrassed”
  • “Emergency now with work they did”
  • “Insurance claim”

Request for Information Question:

  • “To talk to someone about my account”
  • “Concerned Patient”
  • “About a bill that I had no idea of”

Employment Question:

  • “W2”
  • “Need to get my W2’s mailed to me”
  • “I need my paycheck”

Account Question:

  • “Account balance refund”
  • “Need to make an online account”
  • “Account balance”

Activation/ Cancellation Question:

  • “Appointment cancellation”
  • “Appointment canceled”
  • “Need to cancel my future plan payment”

Return/ Replace Question:

  • “Messages not returned”
  • “Shorted return”
  • “I cannot get Jason at the brunswick ga office to return my call concerning finacing and i have had to reschedule my appt 3x ....my next appt is for aug 1st @nd still dont have rhe card or know how much to pay down,Ive already had 1 impression made”

Shipping and Delivery Question:

  • “Did not receive my first time customer or senior discounts at the Naples FL office.”
  • “Your location in Griffin GA is incompetent and has been 9 months and I still haven't gotten my dentures”
  • “Did not get what i paid for.”

Website/ Application Question:

  • “Application problems”
  • “Website”

Other Question:

  • “Bad experience at aspen dental office”
  • “My comfylites do not fit properly”
  • “Verifyl appt for the Tomorrow”

About

Aspen Dental Terms of Service
To read more: https://www.aspendental.com/oral-health/dental-terms-glossary
Aspen Dental Privacy Policy
The User's Aspen Dental practice (Website" Company's" The Company), like all other medical and dental practices, is required by applicable federal and state laws to maintain the privacy of The Client's health information. www.aspendental.com are also required to give The Client of Aspen Dental this notice about Company's privacy practices, Aspen Dental's' legal duties, and The Client's rights concerning The User's health information. The Company must follow the privacy practices that are described in this notice while it is in effect. Aspen Dental reserve the right to change Aspen Dental's' privacy practices and the terms of this notice at any time, provided such changes are permitted by applicable law. Website reserve the right to make the changes in Company's privacy practices and the new terms of Aspen Dental's' notice effective for all health information that Aspen Dental maintain, including health information The Company created or received before www.aspendental.com made the changes.
To read more: https://www.aspendental.com/privacy-policy
Aspen Dental FAQ
To read more: https://www.aspendental.com/faqs
Top Aspen Dental Services

Dental Services, Dental Cleaning, Customer Care

Top Aspen Dental Products

Dentures, Commercial, Veneer

Aspen Dental Pros and Cons

Pros: Staff, Look of the office, Location, Timeliness, Dentist

Cons: Poor customer service, Lack of communication, Whole aspen dental experience, Service, Unprofessional business

Summary

Aspen Dental is a large chain of independently owned and operated dental practices. The company was founded in 1998. Its headquarters is based in East Syracuse, New York, United States. Aspen Dental specializes in the following areas: denture production and manufacturing, dental care, general dentistry, dental resources, and dental practice consulting. The company operates in more than 30 US states including Massachusetts and Pennsylvania. All Aspen Dental practices are managed by Aspen Dental Management, Inc. The company provides administrative and support services to all practices that operate under the Aspen Dental brand. The mission of Aspen Dental is: "to give America a healthy mouth".

Aspen Dental reviews and complaints

Aspen Dental is ranked 81 out of 413 in Dentistry category

Area Served

USA, Other, UK

Payment Methods

MasterCardVISADiscoverAmerican Express

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