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Summary of Aspen Dental Customer Service Calls

226 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
02:13 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Aspen Dental to Ask about:

Payments and Charges:

  • “Billing issues”
  • “Promble with bill”
  • “Overcharge”

Staff:

  • “Termination of service with no reason”
  • “Bad customer service!!!”
  • “Not happy with servicesdue no refund”

Refund:

  • “Refund”
  • “Not happy. Want refund”
  • “Refund problem”

Return/ Replace:

  • “To get my two front gold crowns replace for affordable price”

Other:

  • “I want to know does aspen dental accept delta dental insurance”
  • “Payment”
  • “Poor work”

About Aspen Dental

Top 5 Aspen Dental Products

Dentures, Commercial, Veneer, Wi-Fi Facility, Facility

Top 5 Likes about Aspen Dental

Staff, Look of the office, Dentist, Timeliness, Pricing

Top 5 Dislikes about Aspen Dental

Customer service, Lack of communication, And the supprize amount had to pay, Unprofessional business, Tooth hurts now

Summary

Aspen Dental is a large chain of independently owned and operated dental practices. The company was founded in 1998. Its headquarters is based in East Syracuse, New York, United States. Aspen Dental specializes in the following areas: denture production and manufacturing, dental care, general dentistry, dental resources, and dental practice consulting. The company operates in more than 30 US states including Massachusetts and Pennsylvania. All Aspen Dental practices are managed by Aspen Dental Management, Inc. The company provides administrative and support services to all practices that operate under the Aspen Dental brand. The mission of Aspen Dental is: "to give America a healthy mouth".

Aspen Dental reviews and complaints

Aspen Dental is ranked 264 out of 2289 in Hospitals, Clinics and Medical Centers category

Area Served

USA

Payment Methods

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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