Aspen Dental Phone Numbers and Emails

Toll-Free Number:

  • (844) 296-0187
Send Message

Customer Service:

  • (207) 973-1900
    Bangor, Maine
  • (802) 461-4734
    Barre, Vermont
  • (207) 669-4826
    Ellsworth, Maine
  • (860) 745-0777
    Enfield, Connecticut
  • (978) 675-2399
    Gloucester, Massachusetts
  • (908) 441-7038
    Hackettstown, New Jersey
  • (978) 374-8788
    Haverhill, Massachusetts
  • (401) 934-0400
    Johnston, Rhode Island
  • (860) 376-8800
    Lisbon, Connecticut
  • (570) 580-3024
    Mount Pocono, Pennsylvania
  • (401) 762-1919
    North Smithfield, Rhode Island
  • (518) 566-6400
    Plattsburgh, New York
  • (518) 812-9000
    Queensbury, New York
  • (603) 330-0006
    Rochester, New Hampshire
  • (570) 383-3200
    Scranton, Pennsylvania
  • (603) 605-3185
    Somersworth, New Hampshire
  • (908) 557-9910
    Union, New Jersey
  • (802) 497-6310
    Williston, Vermont
  • (800) 277-3633

Headquarters:

  • (800) 965-6470

Aspen Dental Emails:

Customer Service
Technical Support
accessibility@aspendental.com
findyoursmile@aspendental.com
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Aspen Dental Website:

Aspen Dental Help Center:

Corporate Office Address:

Aspen Dental Management, Inc.
800 W Fulton Market
Chicago, Illinois 60607
United States

Other Info (opening hours):

Locations:

552 Stillwater Ave,

Bangor,

Maine 04401


8 Tri City Rd,

Somersworth,

New Hampshire 03878


856 US Route 302, Unit A,

Barre,

Vermont 05641

Aspen Dental Customer Service Reviews

1.6 / 5
Poor
Stacy P Gdu
Refund my care card , they charged me $1,681 for nothing and refund never went back to my care credit card

Im still waiting on my refund of $1,681, that I was charged for a appointment for getting my tooth pulled but I had oral surgery the 13th of April, so I never...

Read full review
Jeanpaul Yoc
The local office isn't responding
1.0

Terrible customer service. Billing issues with Insurance ,, paid for x-rays , they sent year old x-rays to my new dentist instead of the 4 day old one.. phone...

Read full review

How Good is Aspen Dental's Customer Service?

Rehana Qoa
Rehana Qoa
Feels Disappointed | Jun 01, 2023

Impossible to contact by email. Tried to call 5x, went into a phone queue of "10 minutes plus."

Read full quote
Acelyn Ljn
Acelyn Ljn
Feels Disappointed | May 31, 2023

They charged me for a service that was not done and now will not give me my money back

Read full quote
Donzel Lrg
Donzel Lrg
Feels Disappointed | May 23, 2023

Just want my Refund an let me move on!

Read full quote
Drusilla Elb
Drusilla Elb
Feels Disappointed | May 20, 2023

Baited by Aspen and I don’t trust anyone there I’ve been so miserable for over a year and every appointment is horrible front desk needs to be replaced. To many reasons why I want a full refund.

Read full quote
Bobbie O Njm
Bobbie O Njm
Feels Disappointed | May 19, 2023

Felt like a charity case even though I put thousands $ down

Read full quote
Axl Ckr
Axl Ckr
Feels Disappointed | Apr 28, 2023

Appeared ok, however the initial visit not enough time to give accurate assessment of over all care

Read full quote

Summary of Aspen Dental Customer Service Calls

1.9K TOTAL
CALLS
01:37 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aspen Dental?

Payments and Charges Question:

  • “Bill”
  • “Billing error”
  • “Billing”

Refund Question:

  • “Complaint and refund”
  • “Refund not received”
  • “I want a full refund. Absolutely not satisfied with services that they promise to provide. It’s a year later and I still don’t have any useful dentures to wear. Worst experience I’ve ever had in my entire life.”

Staff Question:

  • “Complaint, refusal of service”
  • “Your office in Elk Grove is out of service and I'm trying to make a follow up appointment because theses things hurt”
  • “Being lied to about your service I want my dentures I paid for”

Request for Information Question:

  • “To get information on my treatment pla”
  • “I have appointment but need to know when”
  • “About a bill that I had no idea of”

Product/ Service Question:

  • Insurance fraud
  • Looking at being treated wrong and bad work
  • “Bad dental work”

Employment Question:

  • “W2 form”
  • “W2”
  • “I have done a job more than four times because what they use to cover my tooth comes off, this is no longer very pleasant because it has already been several times that they have fixed the same tooth and after 3 duas what they put comes off”

Activation/ Cancellation Question:

  • “Canceling appt”
  • “I have scheduled two times for a procedure at Aspen Dental and my appointment was canceled when I went in. I asked for my refund no one cared to process or reach back to me for more than two weeks now... WHAT HAVE I DONE TO DESERVER THIS”
  • “Appointment cancelled, computers down”

Account Question:

  • “Problem with Account balance”
  • “I can't get through it saying I'm blocked”
  • “Account number”

Return/ Replace Question:

  • “Tax return”
  • “Returning call”
  • “I receive it a Fhone call enterview 2 weeks ago she said the 3 enterview by zoom but I still waiting for that enterview Greck the recruitment said if I don't receive the call by zoom I return to call back”

Shipping and Delivery Question:

  • “Can't get the griffin office line is busy”
  • “I had a 9:30 am appointment this morning . When i arrived at 9:15 i was told the tech had not come in. I drove 150 miles 1 way to have 2 teeth replaced that had fallen out. I would have thought some one could have called to cancell my appointment .”
  • “Did not receive my first time customer or senior discounts at the Naples FL office.”

Website/ Application Question:

  • “Application problems”
  • “Website”

Other Question:

  • “Information”
  • “Unable to get treatment/ invoice”
  • “Customer complaint”

About

Related Companies

TAG The Aspen Group, Clear Choice, WellNow Urgent Care, Chapter Aesthetic Studio, AZPetVet

Summary

Aspen Dental is a large chain of independently owned and operated dental practices. The company was founded in 1998. Its headquarters is based in East Syracuse, New York, United States. Aspen Dental specializes in the following areas: denture production and manufacturing, dental care, general dentistry, dental resources, and dental practice consulting. The company operates in more than 30 US states including Massachusetts and Pennsylvania. All Aspen Dental practices are managed by Aspen Dental Management, Inc. The company provides administrative and support services to all practices that operate under the Aspen Dental brand. The mission of Aspen Dental is: "to give America a healthy mouth".

Aspen Dental reviews and complaints

Aspen Dental is ranked 74 out of 331 in Dentistry category

Area Served

USA, Other, UK

Payment Methods

MasterCardVISADiscoverAmerican Express

Compare Aspen Dental To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Affordable Dentures
940 reviews
2.0
Clear Choice
460 reviews
1.7
Write a review
Do you have something to say about Aspen Dental? What happened? What can we help you with?
Submit review Don't show this popup