Aspen Dental Phone Numbers and Emails

Toll-Free Number:

  • (844) 296-0187
  • Total calls: 241
  • Issues resolved: 11
  • Last call:

Customer Service:

  • (325) 305-8323
    Abilene, TX
  • (606) 448-6270
    Ashland, KY
  • (270) 506-4749
    Bowling Green, KY
  • (270) 506-4754
    Bowling Green, KY
  • (941) 257-4170
    Bradenton, FL
  • (254) 946-1074
    Brownwood, TX
  • (614) 982-0024
    Columbus, OH
  • (843) 438-4210
    Conway, SC
  • (931) 614-0869
    Cookeville, TN
  • (850) 634-0748
    Crestview, FL
  • (859) 568-1900
    Florence, KY
  • (859) 823-5984
    Florence, KY
  • (407) 712-6347
    Kissimmee, FL
  • (541) 601-5095
    Klamath Falls, OR
  • (800) 277-3367
    Mobile Text Message
  • (203) 909-6247
    Norwalk, CT
  • (407) 636-2956
    Orlando, FL
  • (386) 310-2702
    Ormond Beach, FL
  • (844) 755-0172
    Returning patients
  • (813) 999-0418
    Riverview, FL
  • (813) 618-5238
    Ruskin, FL
  • (325) 733-0936
    San Angelo, TX
  • (606) 653-6206
    Somerset, KY
  • (813) 618-5288
    Tampa, FL
  • (941) 257-3396
    University Park, FL
  • (229) 269-4607
    Valdosta, GA
  • (239) 652-2039
  • (800) 277-3633

Emergency:

  • (855) 978-1628

Legal:

  • (800) 996-6470
    Compliance Officer

Aspen Dental Emails:

Accesibility
Customer Service
General Info
Technical Support
More phone numbers and emails Less phone numbers and emails

Aspen Dental Contact Information

Aspen Dental Website:

Aspen Dental Help Center:

Corporate Office Address:

Aspen Dental Management, Inc.
13, Ocala Ave
Jacksonville, Florida 32220
United States

Other Info (opening hours):

Hours of Operation:

Monday - Saturday: 7 am - 9 pm ET


Other Location:

281 Sanders Creek Parkway,

East Syracuse, New York 13057

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Aspen Dental Rating Based on 2.2K Reviews

Rating details

1.7
more details
Customer service
Diversity of Products or Services
Reliability
Website

Rating stats

Rating trend

Summary of Aspen Dental Customer Service Calls

1.2K TOTAL
CALLS
01:37 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aspen Dental Customer Service?

Payments and Charges Question:

  • “Billing”
  • “Bills”
  • “Payment”

Staff Question:

  • “Customer service”
  • “Unprofessional staff”
  • “Issue with service”

Refund Question:

  • “Complaint and refund”
  • “They said they refunded me money they refunded it to a credit card that doesn't exist anymore I want my money”
  • “Refund”

Product/ Service Question:

  • “Insurance not verified, insulted, embarrassed”
  • “Emergency now with work they did”
  • “Insurance claim”

Request for Information Question:

  • “I had an appt. Yesterday and need to talk to someone about my experienceq”
  • “I need to talk to the ceo”
  • “About a bill that I had no idea of”

Employment Question:

  • “Employment opportunities”
  • “Need to get my W2’s mailed to me”
  • “Former employee”

Account Question:

  • “Calling to ask for my account number”
  • “Discuss account”
  • “Account balance refund”

Activation/ Cancellation Question:

  • “Need to cancel my future plan payment”
  • “Appointment cancellation”
  • “Appointment canceled”

Return/ Replace Question:

  • “I receive it a Fhone call enterview 2 weeks ago she said the 3 enterview by zoom but I still waiting for that enterview Greck the recruitment said if I don't receive the call by zoom I return to call back”
  • “My appointment to get one tooth replaced and my partial was August 27 today is January 4 I just drove an hour to my appointment in East Peoria got to the parking lot and the gal called me saying that the technician was not in. There is more when they”
  • “Returning call”

Shipping and Delivery Question:

  • “Did not receive my first time customer or senior discounts at the Naples FL office.”
  • “Your location in Griffin GA is incompetent and has been 9 months and I still haven't gotten my dentures”
  • “Did not get what i paid for.”

Website/ Application Question:

  • “Application problems”
  • “Website”

Other Question:

  • “X-rays”
  • “Upset about crown that keeps falling out”
  • “Compaint”

About

Aspen Dental Terms of Service
To read more: https://www.aspendental.com/oral-health/dental-terms-glossary
Aspen Dental Privacy Policy
The User's Aspen Dental practice (Website" Company's" The Company), like all other medical and dental practices, is required by applicable federal and state laws to maintain the privacy of The Client's health information. www.aspendental.com are also required to give The Client of Aspen Dental this notice about Company's privacy practices, Aspen Dental's' legal duties, and The Client's rights concerning The User's health information. The Company must follow the privacy practices that are described in this notice while it is in effect. Aspen Dental reserve the right to change Aspen Dental's' privacy practices and the terms of this notice at any time, provided such changes are permitted by applicable law. Website reserve the right to make the changes in Company's privacy practices and the new terms of Aspen Dental's' notice effective for all health information that Aspen Dental maintain, including health information The Company created or received before www.aspendental.com made the changes.
To read more: https://www.aspendental.com/privacy-policy
Aspen Dental FAQ
To read more: https://www.aspendental.com/faqs
Top Aspen Dental Services

Dental Services, Dental Cleaning, Customer Care

Top Aspen Dental Products

Dentures, Commercial, Veneer

Aspen Dental Pros and Cons

Pros: Staff, Look of the office, Location, Timeliness, Dentist

Cons: Customer service, Lack of communication, Whole aspen dental experience, Service, Unprofessional business

Summary

Aspen Dental is a large chain of independently owned and operated dental practices. The company was founded in 1998. Its headquarters is based in East Syracuse, New York, United States. Aspen Dental specializes in the following areas: denture production and manufacturing, dental care, general dentistry, dental resources, and dental practice consulting. The company operates in more than 30 US states including Massachusetts and Pennsylvania. All Aspen Dental practices are managed by Aspen Dental Management, Inc. The company provides administrative and support services to all practices that operate under the Aspen Dental brand. The mission of Aspen Dental is: "to give America a healthy mouth".

Aspen Dental reviews and complaints

Aspen Dental is ranked 80 out of 424 in Dentistry category

Area Served

USA, Other, UK

Payment Methods

MasterCardVISADiscoverAmerican Express

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