Aspen Dental Phone Numbers and Emails

Toll-Free Number:

  • (844) 296-0187
Send Message

Customer Service:

  • (207) 973-1900
    Bangor, Maine
  • (802) 461-4734
    Barre, Vermont
  • (207) 669-4826
    Ellsworth, Maine
  • (860) 745-0777
    Enfield, Connecticut
  • (978) 675-2399
    Gloucester, Massachusetts
  • (908) 441-7038
    Hackettstown, New Jersey
  • (978) 374-8788
    Haverhill, Massachusetts
  • (401) 934-0400
    Johnston, Rhode Island
  • (860) 376-8800
    Lisbon, Connecticut
  • (570) 580-3024
    Mount Pocono, Pennsylvania
  • (401) 762-1919
    North Smithfield, Rhode Island
  • (518) 566-6400
    Plattsburgh, New York
  • (518) 812-9000
    Queensbury, New York
  • (603) 330-0006
    Rochester, New Hampshire
  • (570) 383-3200
    Scranton, Pennsylvania
  • (603) 605-3185
    Somersworth, New Hampshire
  • (908) 557-9910
    Union, New Jersey
  • (802) 497-6310
    Williston, Vermont
  • (800) 277-3633

Headquarters:

  • (800) 965-6470

Aspen Dental Emails:

Customer Service
Technical Support
accessibility@aspendental.com
findyoursmile@aspendental.com
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How to Contact?

Most Popular Number:

(844) 296-0187
Total calls: 534 Issues resolved: 16 Last call: Sep 26, 2023

What Is the Aspen Dental Customer Service Phone Number?

To contact Aspen Dental's customer service, you can reach them at either of the Aspen Dental phone numbers. For general customer service inquiries, you can call 1-800-277-3633. They have Aspen dental customer service representatives available to assist you around the clock, 24 hours a day, 7 days a week.

If you are a new customer looking to schedule an appointment or have questions specific to new customer services, you can call 1-866-211-7316. Whether you have questions about existing services, need assistance with scheduling, or have inquiries as a new customer, Aspen Dental's dedicated customer service team is ready to assist you.

What Are Aspen Dental Business Hours?

Aspen Dental's hours are designed to fulfill your needs and provide support around the clock. Their customer service team is available 24 hours a day, 7 days a week, allowing you to reach out to them at any time. You can contact them by phone to speak directly with a representative or send them an email.

While phone calls are typically answered promptly, Aspen dental email responses may take some time due to the volume of inquiries they receive. Aspen Dental is dedicated to addressing your concerns and providing assistance whenever you need it.

What Is the Aspen Dental Corporate Email?

The corporate Aspen dental email address is customerservice@aspendental.com. You can use this email address to contact Aspen dental corporate office regarding any general inquiries, feedback, or concerns you may have. Provide detailed information in your email to help them better understand and address your needs.

Contact Information

Aspen Dental Website:

Aspen Dental Help Center:

Corporate Office Address:

Aspen Dental Management, Inc.
800 W Fulton Market
Chicago, Illinois 60607
United States

Other Info (opening hours):

Locations:

552 Stillwater Ave,

Bangor,

Maine 04401


8 Tri City Rd,

Somersworth,

New Hampshire 03878


856 US Route 302, Unit A,

Barre,

Vermont 05641

Aspen Dental Customer Service Reviews

1.6 / 5
Poor
Dellia Gdq
Letters From Your Collection Law Firm

We took care of our outstanding balance in January 2023 after Aspen Dental coded some things wrong to the insurance and then one of the dentists showed out of...

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BreAnn B Byn
I wanted to update my last review.
3.0

I had to get a tooth removed as well as a scaling and planing cleaning. Two days later I was in such pain and tried to call their office but their phone...

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How Good is Aspen Dental's Customer Service?

Yahaira Iar
Yahaira Iar
Feels Disappointed | Sep 12, 2023

It’s awful and hope it goes out of business soon. I wish I could get my $12,000.00 back and go to dental associates.
Worst experience and most unprofessional business I ever dealt with.

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James S Udz
James S Udz
Feels Disappointed | Jul 12, 2023

They are bad ask for paperwork to for my new dentist nothing happens.

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Verneda Bcy
Verneda Bcy
Feels Disappointed | Jul 09, 2023

Listen to my complaint, results are yet to be seen

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Aryelle Yrg
Aryelle Yrg
Feels Disappointed | Jul 07, 2023

Customer service very friendly and courteous also seemed very interested in my concerns. I’ll have to wait and see if there is any follow up on my concerns.

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BreAnn B Byn
BreAnn B Byn
Feels Neutral | Jul 05, 2023

The customer service person I talked to was great but I still can not get in touch with my actual dentist office.

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Rehana Qoa
Rehana Qoa
Feels Disappointed | Jun 01, 2023

Impossible to contact by email. Tried to call 5x, went into a phone queue of "10 minutes plus."

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Summary of Aspen Dental Customer Service Calls

2K TOTAL
CALLS
01:40 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aspen Dental?

Payments and Charges Question:

  • “Payment”
  • “Billing issue”
  • “Reimbursement”

Refund Question:

  • “Complaint and refund”
  • “Refund”
  • “Trying to get a refund in the Aspen Dental and Hopkinsville won't talk to me or give me no information”

Request for Information Question:

  • “To speak to someone concerning my dentures”
  • “Calling about a refund”
  • “Because my husband had a appointment for 8:30 in the morning to fix his broken dentures and they sent 3 text to confirm the appointment and I did 3 times. It didn't say anything about calling just to text yes and they sent a text back .”

Staff Question:

  • “Bad customer service!!!”
  • “You *** customer service is awful. Been calling the west allis wi. facility for over a month. Never a call back. My new dentures I got snapped in half 3 weeks after getting them.”
  • “Services not rendered”

Product/ Service Question:

  • “Warranty”
  • “Got new dentest due to insurance. Need my records transferred. Unable to get anyone”
  • “Insurance”

Account Question:

  • “Problem with Account balance”
  • “I can't get in contact with my office.”
  • “I can't get through it saying I'm blocked”

Activation/ Cancellation Question:

  • “Office in Chambersburg Pa canceling my appointment when I am in pain.”
  • “Canceling appt”
  • “I have scheduled two times for a procedure at Aspen Dental and my appointment was canceled when I went in. I asked for my refund no one cared to process or reach back to me for more than two weeks now... WHAT HAVE I DONE TO DESERVER THIS”

Employment Question:

  • “W2 form”
  • “W2”
  • “I have done a job more than four times because what they use to cover my tooth comes off, this is no longer very pleasant because it has already been several times that they have fixed the same tooth and after 3 duas what they put comes off”

Return/ Replace Question:

  • “Partials made in 2021. A tooth fell off replaced it & it fell out again. 2023 same tooth fell out. Bad customer service. Said I need new dentures after 2 hrs. Unacceptable”
  • “Tax return”
  • “Returning call”

Shipping and Delivery Question:

  • “Did not get what i paid for.”
  • “I have not received my refund .”
  • “Can't get the griffin office line is busy”

Website/ Application Question:

  • “Application problems”
  • “Website”

Other Question:

  • “Spouse's denture plate less than 1 yo constantly breaking”
  • “Very unhappy customer”
  • “Complaint about hr”

About

Related Companies

TAG The Aspen Group, Clear Choice, WellNow Urgent Care, Chapter Aesthetic Studio, AZPetVet

Summary

Aspen Dental is a large chain of independently owned and operated dental practices. The company was founded in 1998. Its headquarters is based in East Syracuse, New York, United States. Aspen Dental specializes in the following areas: denture production and manufacturing, dental care, general dentistry, dental resources, and dental practice consulting. The company operates in more than 30 US states including Massachusetts and Pennsylvania. All Aspen Dental practices are managed by Aspen Dental Management, Inc. The company provides administrative and support services to all practices that operate under the Aspen Dental brand. The mission of Aspen Dental is: "to give America a healthy mouth".

Aspen Dental reviews and complaints

Aspen Dental is ranked 70 out of 292 in Dentistry category

Area Served

USA, Other, UK

Payment Methods

MasterCardVISADiscoverAmerican Express

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