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This is a second review, hope ya'll saw my first one, don't feel like writing it again. So today was the day I was supposed to have finally gotten a crown prep done, ..the first appointment for this was canceled stating they did not have the material needed to do the prep, so they re-scheduled it for 2 weeks later, all to receive yet another call today to cancel again, due to not having materials needed: wait, so do you not do crowns there?

do you only order the materials when you have a crown to do? Are you not supposed to always be prepared for a patient and have materials on hand? Do you not have someone who should be up on ordering supplies in a timely manner and consistently take inventory?

This is not good at all especially for a new facility to be building its patient load. I'm really not feeling good about this

Product or Service Mentioned: Aspen Dental Tooth Crown Services.

Reason of review: always changing appt and no materials. also a filled tooth aches, have left message with no acknowledgement.

Preferred solution: Let the company propose a solution.

I liked: Hygenist.

I didn't like: Very high price and lack of organization.

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Anonymous
Mooresville, North Carolina, United States #1284754

Aspen is just one big cluster-screw. A busy fast food place is run better. They would have just stuck oen of thier chinese made crown in there anyway.

Anonymous
#1283812

You are right. I have operated my practice for 28 years now and I have enough material in stock to do any procedure at a moment's notice.

I even stock a wide variety of sizes of implants, and those are really expensive to inventory.

Of course, it doesn't help that the corporate shysters who own A$pen want to buy dental supplies dirt cheap, and there aren't too many vendors who want to sell to them.

When you get a cash-strapped corporate entity controlling what the dentists can order, you run out of stuff. Another good reason to kick the corporate habit and go to a reputable dentist who owns his own practice.

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