Aspen Dental
Reviews and Complaints
www.aspendental.com
Barbara Dfo
Topsham, Maine
Verry happy custermer
everyone was kind and informational new what was going on every minet . got fast apointment everyone was so nice. my experance was wonderful.
Reason of review:
Good quality
1 comment
Anonymous
Waltham, Massachusetts
Extraction & dentures
I have to say the staff at aspen dental in waltham mass are outstanding I was treated extremely well from Roshelly,Jess&Payton with a special shout out to Jocelyn & Brianna my 2 new heroes are Dr Matute who performed the surgery & Fadi who made the most beatiful natural looking dentures for me God bless you all & thank you D.J.Rowe
Reason of review:
Good quality
2 comments
Camelia Xvn
I LOVE ASPEN LEES SUMMIT!!
Updated by user Sep 24, 2019
All of the staffing great, what an awesome team they have there!
Updated by user Sep 24, 2019
Traci is very easy to express concerns to and take x-rays.
Original review Sep 24, 2019
I love aspen and their staff, you walk in and it feels like family. All are very nice and make sure you are well taken care of, and are comfortable. They listen to all concerns if you have any.
Pros:
- Very nice staff
- Honoring warantee
- Reasonable pricing
Reason of review:
Good customer service
2 comments
Anonymous
New Orleans, Louisiana
Dential post
My experiences with DR Zadeh has been a feeling that for once a Dr cares about the patient and willing to take the time to explain what he is going to do and why in a term the average person can understand I would highly recommend Dr Zadeh as my family dentist Charles Steele, LTC Retired
1 comment
Staci M Oah
Cape Coral, Florida
The best dental place I have been to.
My experience with Aspen dental was very exciting I love the stuff they are very helpful especially when it comes to pricing dentures and or pricing implants. the place is kept nice and clean there's TVs in every room I was very pleased plan to go again if I dentures break again or if I plan to get the dental implants.
Pros:
- I loved it all especially the people
1 comment
Carol Jtq
Bradenton, Florida
Dr. Tran
Dr. Tran is a wonderful dentist with a pleasant personality who has a passion to help people as he did for me today. He suggested what was the best choice for me even though I mentioned to him that I was considering a more costly option. The dentist I went to a few months prior to today, for a root canal did an awful job (failed root canal) and he s all about the money...I found out after the root canal that he charged me way more than the going rate. If you are lucky enough to live in this area and need a dentist, I would highly recommend Dr Tran because he deserves it. Thanks again Dr T.
Pros:
- Drtran is a pro
Reason of review:
Good customer service
2 comments
Mrs Zib
District 5, Tennessee
Best decision I ever made
I received dentures from Aspen 3 years ago. I have no complaints and when I have problems with them, such as a tooth coming out, they have fixed them with no problems. I appreciate them and my smile. I did pay a lot for the top line dentures but it was worth every penny.
Pros:
- Great quality dentures
Cons:
- Costs
Reason of review:
Good quality
1 comment
Niemela
Ashtabula, Ohio
Jennifer and Paige in Ashtabula Ohio were outstanding with there help upon my visit.
Jennifer and Paige are a asset to Aspen Dental. We're helpful upon my visit. Aspen hired two great employees.
Reason of review:
Good customer service
2 comments
Harrison R Bgq
Bryant, Arkansas
A wonderful experience
I have had a wonderful experience with Aspen Dental! And with DentalFirst! The Apen Dential in Bryant Ar. Is wonderful! I went to them and they pulled twelve teeth that were on top! And they made me a beautiful top plate that almost takes a screwdriver to pry them out. At the same time They made me a partial for my bottom! The total bill was a tad over 3000$. But less than a year, my nerve ending we’re giving me fits on bottom. I had to have twelve more teeth removed. And they made a new bottom plate! They refunded my account to DentialFIRST, one half the cost of the partial that I never longer needed. DentialFIRST is wonderful ‘ now I plan to go and get implants. Full set! DentialFIRST will be my go to!
Reason of review:
Good customer service
3 comments
Steven G Rmt
My first visit in Athens Alabama
I had a pleasant experience. I felt really comfortable and at home. I love the staff. They're so sweet! I'm returning next week for my dental work and I'm actually looking forward to it. I'd recommend them to anyone.
Reason of review:
Good customer service
1 comment
susan D Msv
Alamogordo, New Mexico
Aspen Dental Clinic Roswell, New Mexico ~ FANTASTIC
If you want the best dental clinic in the nation make a trip to Roswell, New Mexico. Over the years I have a number of dentist ~ childhood, college, marriage, following his job and as a result I have been treated by a wide variety of professionals. The good, the really bad & the lower cost Mexican. I live in a very small town. Over the last 3 years I have had 3 local dentists and a trip to Mexico. However, by far the best dentist and office staff were in Roswell at the Aspen Clinic. the office was sparkling clean, every member of the staff were knowledgeable, friendly and interested in what I had to say. Dr. Stephen Taylor, is gentle, is good at what he does and very knowledgeable.
Reason of review:
Good customer service
1 comment
Anonymous
Township 4, Arkansas
Extremely poor office procedures
Told to come early for appt, fill out paper work, I am 89, my wife 88 handicap, came at 12:30 for appt at 1pm, office locked. so at 1pm filling out paper work that could have been mailed since appt was made 10 days in advance. But oh my, we received many,many texts that we had an appt on June 10th and that did not stop even after we confirmed. The office is not handicap accessible which I assumed Aspen Dental Corporate would demand. Today received a text for feedback to do something on the computer which at our age and background we are not knowledgeable . The Professional Staff was excellent and we will go back for the cleaning but we are still looking for an office that still uses the U S mail and is accessible to the handicap.
Reason of review:
Poor customer service
1 comment
Carita Isl
Macon West, Georgia
Crowns , partials , fraud
I was looking for a dental discount so i called carington dental discount plan they share a contract with all aspen dentsl ( as i later found out ) i paid for 1 yr membership and was referred to aspen dental i called to schedule a appt for a free consultation upon arrival i spoke to someone at the billing ( payment dept ) i told her that i needed to extract 2 top frontal teeth and that i was looking for a fair price for 2 implants she told me that each implant will cost me $3,000 after the 20% discount from carington ( the same price in aby other dentist clinicand extract 2 back teeth that were lose she started to tell me that i needed to extract 10 teeth i told her that i needed to see the dentist because that was too many teeth to extract w/o reason or explanations so the dentist told me the same as she that i needed to extract 10 teeth so i went along according to the expert ( so i thought ) i paid $7, 508 with my credit card for scaling , cavaties , top and bottom partial and at my request 4 bottom frontal crowns to match with the top after 8 impressions on 8 seperate appts and 8 crowns later no crowns fit because they shaped my own teeth into a pointy shaped spear to fit the crowns over them but because they shaped them crooked no crowns fit and they all look like halloween teeth too tall and bulky looked nothing like my own teeth i asked to be givin back the remainder of my money to be put back in my credit card for non procedures and i was told that there was no money back to be givin and i heard someone from their staff say " CALL THE SHERIFF ON HER and i said please do because i need to take this to court for fraud my payment records were denied as well as my xrays .looking at social media i found the chief executive to all aspen dental in georgia where i reside so i text him to explain the facts and the next day someone text me with a appt to meet with me. To return $3, 255 to my credit card owed to me and my xrays but not my payment record i believe that they gave me back less money . Aspen dental extracted xtra teeth only to profit and sell me FAKE TEETH , I never recieved my permanant top frontal partial with one dented tooth ( that i did not have and the back patial never fit and the bottom frontal crowns have a hugh gap in the back on all crowns being they never covered completely and for that reason my tongue gets cut up each time i speak .one is up one is down .. And one is in and the other out all the food gets inside and eventually i ll lose those teeth as well it s going to cost me more money to reverse the damages that aspen dental left in my mouth because of the shody and unprofessional work done, money that i don t have. CAN SOMEONE H E L P ME WITH THIS PROBLEM AT HAND THANK YOU
Reason of review:
Bad quality
1 comment
Lora a Vvd
Montgomery, Alabama
A VERY HAPPY CUSTOMER!
My first visit to Aspen dental was the best ever everyone was so kind and professional and miss Loretta gave the best cleaning I have ever had my hat off to everyone great JOB.
Pros:
- Great customer service
Reason of review:
Good customer service
ralph w Euk
Washington, Missouri
Great Service
Great Dental Office as I needed service stat and Dr. Chandi was able to add us on her very busy schedule on a Saturday. The Office and Staff was very compassionate and caring. I just had to pay my co-pay and got the tooth extracted as i did not want to travel with an impacted tooth. My General Dentist who wanted me to wait 2 weeks cause he wanted Oral Surgeon to remove my tooth which i couldn't understand why, my friend recommended DR. Chandi as i drove about 1 hour to go see her and she was able to take out my tooth thus saving me lots of money cause oral surgeon would have been a whole lots more than just my co-pay. I highly recommend this clinic and Dr. Chandi for your Dental needs.
Reason of review:
Good customer service
1 comment
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Great job spelling! In what grade did you drop out of school?
What would motivate a person to rave about a company on a consumer complaint website? You know that will count as just another complaint, don't you. Glad you haven't been screwed over by Aspen YET.
Everyone is eventually. Don't press your luck.