Barbara Dfo
map-marker Topsham, Maine

Verry happy custermer

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everyone was kind and informational new what was going on every minet . got fast apointment everyone was so nice. my experance was wonderful.
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Reason of review:
Good quality
1 comment
Guest

Great job spelling! In what grade did you drop out of school?

What would motivate a person to rave about a company on a consumer complaint website? You know that will count as just another complaint, don't you. Glad you haven't been screwed over by Aspen YET.

Everyone is eventually. Don't press your luck.

Anonymous
map-marker Waltham, Massachusetts

Extraction & dentures

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I have to say the staff at aspen dental in waltham mass are outstanding I was treated extremely well from Roshelly,Jess&Payton with a special shout out to Jocelyn & Brianna my 2 new heroes are Dr Matute who performed the surgery & Fadi who made the most beatiful natural looking dentures for me God bless you all & thank you D.J.Rowe
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Reason of review:
Good quality
2 comments
Guest

Aspen's Vice President of Online Damage Control hard at work again!

Guest

You love aspen dental so much that the first thing that came to your mind was to go to a complaint site to post it. Sounds more like aspen dental's employees beating their own drum.

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Camelia Xvn

I LOVE ASPEN LEES SUMMIT!!

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Updated by user Sep 24, 2019

All of the staffing great, what an awesome team they have there!

Updated by user Sep 24, 2019

Traci is very easy to express concerns to and take x-rays.

Original review Sep 24, 2019
I love aspen and their staff, you walk in and it feels like family. All are very nice and make sure you are well taken care of, and are comfortable. They listen to all concerns if you have any.
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Pros:
  • Very nice staff
  • Honoring warantee
  • Reasonable pricing
Reason of review:
Good customer service
2 comments
Guest

Aspen dental, you are not fooling anyone by posting rave reviews about your own clinic. Go back to selling credit card loans.

Guest

You sure there is no more praise you can give on a website designed for consumer complaints? There are two and only two types of Aspen patients: Those that have been ripped off, and those that have not been ripped off yet.

Be glad you are in the second group. Please know that everyone eventually ends up in the first group.

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Anonymous
map-marker New Orleans, Louisiana

Dential post

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My experiences with DR Zadeh has been a feeling that for once a Dr cares about the patient and willing to take the time to explain what he is going to do and why in a term the average person can understand I would highly recommend Dr Zadeh as my family dentist Charles Steele, LTC Retired
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1 comment
Guest

Colonel Steel, thank you for your military service. Dr.

Zadeh might actually be a good young dentist. If she is, she will leave Aspen within a year.

Nobody works for a low-paying clinic owned by Wall Street con men. She won't be your family dentist for long, because a convenant-not-to-compete will prevent her from practicing near you when she bails on the Aspen dental mill.

Staci M Oah
map-marker Cape Coral, Florida

The best dental place I have been to.

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My experience with Aspen dental was very exciting I love the stuff they are very helpful especially when it comes to pricing dentures and or pricing implants. the place is kept nice and clean there's TVs in every room I was very pleased plan to go again if I dentures break again or if I plan to get the dental implants.
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Pros:
  • I loved it all especially the people
1 comment
Guest

So TVs in every room are the most important thing about dentists to you? What a moron!

Getting an implant in a cheesy corporate clinic like Aspen is like getting a jet engine repaired at a Jiffy Lube. It ain't going to turn out well. You realize that your contrived compliment to Aspen Organized Crime Syndicate is tallied as another complaint on this website. Great thinking!

If your comment is real, and not placed by management, just remember this. There are two, and only two, types of Aspen patients. 1. Those that have been fleeced.

2. Those that have not been fleeced yet. Be glad you are still in group 2 for now.

However, everybody eventually ends up in group 1. Don't push your luck.

Carol Jtq
map-marker Bradenton, Florida

Dr. Tran

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Dr. Tran is a wonderful dentist with a pleasant personality who has a passion to help people as he did for me today. He suggested what was the best choice for me even though I mentioned to him that I was considering a more costly option. The dentist I went to a few months prior to today, for a root canal did an awful job (failed root canal) and he s all about the money...I found out after the root canal that he charged me way more than the going rate. If you are lucky enough to live in this area and need a dentist, I would highly recommend Dr Tran because he deserves it. Thanks again Dr T.
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Pros:
  • Drtran is a pro
Reason of review:
Good customer service
2 comments
Guest

If he is such a good dentist, why do you want him to have to see patients at that scam called aspen dental. If he is good, please pray for him to find a decent office to work in.

Staying at aspen dental will ruin his reputation, skills, positive outlook and personality.

He will become a dried up, hateful scam artist like all the other dentist at aspen. No person who stays working at aspen dental leaves a good person.

Guest

If Dr. Tran is as good as you say, he will be gone in 6 months.

Aspen is the most dishonest and lowest-paying dental employer out there, and nobody stays working there for long, unless they are just plain desperate. 6% of root canals fail no matter how well they are done. That is a statistical fact. Even root canals I've done that looked perfect sometimes have failed.

Remember there are two kinds of Aspen patients: 1. Those that have been screwed. 2.

Those that haven't been screwed yet. I am glad you are still in group 2, but everyone eventually ends up in group 1.

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Mrs Zib
map-marker District 5, Tennessee

Best decision I ever made

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I received dentures from Aspen 3 years ago. I have no complaints and when I have problems with them, such as a tooth coming out, they have fixed them with no problems. I appreciate them and my smile. I did pay a lot for the top line dentures but it was worth every penny.
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Pros:
  • Great quality dentures
Cons:
  • Costs
Reason of review:
Good quality
1 comment
Guest

Now that is really funny. I have constructed tons of dentures in over forty years of doing it, and never has a denture tooth fallen out.

If done right, it is just that rare. Yet it has happened already to you, and just because they fixed it free the first time, you are happy. NEWS FLASH- That flexible nylon-like material Aspen uses in its expensive dentures is NOT superior in any way.

In fact, the material does not chemically bone to plastic denture teeth. That is why the teeth come out so frequently.

Niemela
map-marker Ashtabula, Ohio

Jennifer and Paige in Ashtabula Ohio were outstanding with there help upon my visit.

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Jennifer and Paige are a asset to Aspen Dental. We're helpful upon my visit. Aspen hired two great employees.
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Reason of review:
Good customer service
2 comments
Guest

You better read your bill. Was it Jennifer or paige who talked you into signing that awesome bill for treatment you don't need?

Guest

"We're" (contraction for "we are") helpful on your first visit? Does this make any sense? Any employee that is worth a hoot will be gone in no time from the low-paying garbage heap of a dental chain named Aspen.

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Harrison R Bgq
map-marker Bryant, Arkansas

A wonderful experience

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I have had a wonderful experience with Aspen Dental! And with DentalFirst! The Apen Dential in Bryant Ar. Is wonderful! I went to them and they pulled twelve teeth that were on top! And they made me a beautiful top plate that almost takes a screwdriver to pry them out. At the same time They made me a partial for my bottom! The total bill was a tad over 3000$. But less than a year, my nerve ending we’re giving me fits on bottom. I had to have twelve more teeth removed. And they made a new bottom plate! They refunded my account to DentialFIRST, one half the cost of the partial that I never longer needed. DentialFIRST is wonderful ‘ now I plan to go and get implants. Full set! DentialFIRST will be my go to!
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Reason of review:
Good customer service
3 comments
Guest

Aspen's vice president of online damage control is hard at work again on Pissed Consumer. Funny how that word "wonderful" keeps popping up on fake reviews. Could you use even more exclamation points next time?

Guest

You came to a complaint site to brag about how good they are. Yeah right. I you let aspen dental do any type of surgery on you , you will wake up with a phillips head screwdriver in your *** Nothing good comes out of aspen dental.

Guest

You are some kind of moron if you plan to go to Aspen for implants. That would be akin to bringing a jet turbine engine to Jiffy Lube for an overhaul.

Way beyond their pay grade! There are only two kinds of patients at A$pen. 1. Those that have been screwed.

2.

Those that have not been screwed yet. Be glad you are still in group 2, but everyone eventually ends up in group 1.

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Steven G Rmt

My first visit in Athens Alabama

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I had a pleasant experience. I felt really comfortable and at home. I love the staff. They're so sweet! I'm returning next week for my dental work and I'm actually looking forward to it. I'd recommend them to anyone.
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Reason of review:
Good customer service
1 comment
Guest

There are only two types of Aspen dental patients: 1. Those that have been shafted.

2. Those that have not been shafted yet. Be glad you are still in group #2. Do not kid yourself, you WILL end up in group 1.

Just read the 3500 or so other testaments to that fact. Wise up before it is too late!

susan D Msv
map-marker Alamogordo, New Mexico

Aspen Dental Clinic Roswell, New Mexico ~ FANTASTIC

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If you want the best dental clinic in the nation make a trip to Roswell, New Mexico. Over the years I have a number of dentist ~ childhood, college, marriage, following his job and as a result I have been treated by a wide variety of professionals. The good, the really bad & the lower cost Mexican. I live in a very small town. Over the last 3 years I have had 3 local dentists and a trip to Mexico. However, by far the best dentist and office staff were in Roswell at the Aspen Clinic. the office was sparkling clean, every member of the staff were knowledgeable, friendly and interested in what I had to say. Dr. Stephen Taylor, is gentle, is good at what he does and very knowledgeable.
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Reason of review:
Good customer service
1 comment
Guest

If Dr. Stephen Taylor is that good, he will be gone within 6 months.

No decent dentists work for low-paying gyp joints like Aspen for long. They quit as soon as they get a better job.

Anonymous
map-marker Township 4, Arkansas

Extremely poor office procedures

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Told to come early for appt, fill out paper work, I am 89, my wife 88 handicap, came at 12:30 for appt at 1pm, office locked. so at 1pm filling out paper work that could have been mailed since appt was made 10 days in advance. But oh my, we received many,many texts that we had an appt on June 10th and that did not stop even after we confirmed. The office is not handicap accessible which I assumed Aspen Dental Corporate would demand. Today received a text for feedback to do something on the computer which at our age and background we are not knowledgeable . The Professional Staff was excellent and we will go back for the cleaning but we are still looking for an office that still uses the U S mail and is accessible to the handicap.
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Reason of review:
Poor customer service
1 comment
Guest

Any new building or renovations have to be handicapped accessible. What were they missing?

Appointment reminders bug me to death also. Blame so many people who forget their appointments. I don't care how good the clinical staff is, they will be gone in 6 months. Nobody decent works at these low-paying chop shops for long.

Might as well take the time to find a competent dentist in independent practice who will be there for years to come. How did a nice older couple like you two decide on going to a joint like A$pen to begin with?

Carita Isl
map-marker Macon West, Georgia

Crowns , partials , fraud

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Aspen Dental - Crowns , partials , fraud
I was looking for a dental discount so i called carington dental discount plan they share a contract with all aspen dentsl ( as i later found out ) i paid for 1 yr membership and was referred to aspen dental i called to schedule a appt for a free consultation upon arrival i spoke to someone at the billing ( payment dept ) i told her that i needed to extract 2 top frontal teeth and that i was looking for a fair price for 2 implants she told me that each implant will cost me $3,000 after the 20% discount from carington ( the same price in aby other dentist clinicand extract 2 back teeth that were lose she started to tell me that i needed to extract 10 teeth i told her that i needed to see the dentist because that was too many teeth to extract w/o reason or explanations so the dentist told me the same as she that i needed to extract 10 teeth so i went along according to the expert ( so i thought ) i paid $7, 508 with my credit card for scaling , cavaties , top and bottom partial and at my request 4 bottom frontal crowns to match with the top after 8 impressions on 8 seperate appts and 8 crowns later no crowns fit because they shaped my own teeth into a pointy shaped spear to fit the crowns over them but because they shaped them crooked no crowns fit and they all look like halloween teeth too tall and bulky looked nothing like my own teeth i asked to be givin back the remainder of my money to be put back in my credit card for non procedures and i was told that there was no money back to be givin and i heard someone from their staff say " CALL THE SHERIFF ON HER and i said please do because i need to take this to court for fraud my payment records were denied as well as my xrays .looking at social media i found the chief executive to all aspen dental in georgia where i reside so i text him to explain the facts and the next day someone text me with a appt to meet with me. To return $3, 255 to my credit card owed to me and my xrays but not my payment record i believe that they gave me back less money . Aspen dental extracted xtra teeth only to profit and sell me FAKE TEETH , I never recieved my permanant top frontal partial with one dented tooth ( that i did not have and the back patial never fit and the bottom frontal crowns have a hugh gap in the back on all crowns being they never covered completely and for that reason my tongue gets cut up each time i speak .one is up one is down .. And one is in and the other out all the food gets inside and eventually i ll lose those teeth as well it s going to cost me more money to reverse the damages that aspen dental left in my mouth because of the shody and unprofessional work done, money that i don t have. CAN SOMEONE H E L P ME WITH THIS PROBLEM AT HAND THANK YOU
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Reason of review:
Bad quality
1 comment
Guest

Nice looking crowns- if you were a horse! There is no head of Aspen Dental of Georgia.

The clinics are owned and controlled by Aspen Dental Management in Syracuse New York. It is just plain idiotic to try and get implants in a shoddy gyp joint like Aspen. You might as well try to get coronary bypass surgery in a local Walgreen''s.

It is going to take a lawyer to straighten things out. Good job getting into so much trouble by purchasing a junk dental plan and having them send you to a dental chop shop like Aspen.

Lora a Vvd
map-marker Montgomery, Alabama

A VERY HAPPY CUSTOMER!

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My first visit to Aspen dental was the best ever everyone was so kind and professional and miss Loretta gave the best cleaning I have ever had my hat off to everyone great JOB.
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Pros:
  • Great customer service
Reason of review:
Good customer service
ralph w Euk
map-marker Washington, Missouri

Great Service

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Great Dental Office as I needed service stat and Dr. Chandi was able to add us on her very busy schedule on a Saturday. The Office and Staff was very compassionate and caring. I just had to pay my co-pay and got the tooth extracted as i did not want to travel with an impacted tooth. My General Dentist who wanted me to wait 2 weeks cause he wanted Oral Surgeon to remove my tooth which i couldn't understand why, my friend recommended DR. Chandi as i drove about 1 hour to go see her and she was able to take out my tooth thus saving me lots of money cause oral surgeon would have been a whole lots more than just my co-pay. I highly recommend this clinic and Dr. Chandi for your Dental needs.
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Reason of review:
Good customer service
1 comment
Guest

Why anyone would drive an HOUR to go to a corporate chop shop like Aspen is beyond human comprehension. You lucked out- THIS TIME.

Remember, there are only TWO kinds of Aspen patients. 1. Patients who have been screwed. 2.

Patients who have not been screwed yet.

Glad you are in group 2. Don't press your luck, or you will eventually be in group 1.