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Went in for an extraction pf my bottom left molar. They numbed it, but I could still feel everything with that tooth. So they gave me more numbing medicine, and I could still feel intense pain. I heard a crack and a jolt of pain seared through my body and I nearly lept...
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h.kitchener
h.kitchener

Sound advice from the numerous complaints about Aspen I have seen. Always best to go to a local dentist in private practice rather then a dental mill like Aspen.

#1559338
What they used to reline burnt my mouth so bad i cant eat or drink i went back i would not do anything about it
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Anonymous
Anonymous

Immediate relines done in the office don't work very well. That is why most dentist do not do them. To do a good reline, a dentist must make an impression in the denture, send...

#1559249
Refuse to give me a refund started the process of getting new upper and partial bottom dentures .I had two other sets with no problems I started the process in January my daughter was getting married the end of May . I wanted my new dentures for her wedding. I went...
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Anonymous
Anonymous

It is a miracle when that scam outfit actually makes a denture that someone can wear and use. Actually, lightning striking twice is probably more likely. It is virtually impos...

1.0
I didn't like
  • Dentist or corporate customer service
  • Could not get my dentures in a timely
  • Not getting my dental work done
#1558270
The office delivered horrible service multiple times! Neglected attention when it was most needed, never followed up neither finished the service . First when a couple of years ago I had crowns done by this company I didn't have too many issues. I took out a smaller...
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Anonymous
Anonymous

You think it was just that office? You think changing to another Aspen office would make a difference??? Man, are you naieve! It would be the same sleazy deal, man! Nobody wor...

2.0
I didn't like
  • Not very professional
  • Time being wasted and being left in pain
#1558134
On June 11, I had an appointment with the hygienist for a regular cleaning, I had made the appointment in December. As soon as I registered, the receptionist asked if I wanted to handle my balance then. She said I had a $125. balance for x-rays. I explained that I have...
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Anonymous
Anonymous

You aren't a victim of anything except your own ignorance. You have the right to refuse x-rays, and they have the right and duty to refuse any treatment. In fact they should, ...

I didn't like
  • Receptionist
  • Customer service
#1557700
I went in for implants and got dentures implants something that i didn't want. Aspen dental is telling me that what i got but it's all a lie. So if you could help me i would appreciate it. I would like to get what i paid for which was implants. Help
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Anonymous
Anonymous

Don't think you know what your are talking about. Implants are the things that are surgically embedded in the jawbone. What goes on top after healing is either an implant supp...

#1557502
Highly dissatisfied with Aspen Dental and my family didn’t even make it through the front door. We are new in town and made appointments for my children to be seen for their cleanings that were due. Booking the appointment was easy and they said it was no problem to...
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Anonymous
Anonymous

It is not normal to do cleanings on the first appointment with ADULT new patients. However, exams are easier on kids, so we usually do exams, x-rays, cleanings AND fluoride tr...

1.0
#1557236
After waiting 6/7 months for cleaning, now they put it off for another month. Trouble getting hygenists..now I've gone 1Year without a cleaning . Now I'm walking out the door .
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Anonymous
Anonymous

It is a tight labor market. Aspen is the lowest paying dental outfit out there. Hygienists only work there for a short time until they can get a better job. Don't expect any h...

#1557235
The crown on my tooth came out on Monday nite 6/10/2019. I saw online that ASPEN DENTAL had services to affix the crown back to the tooth. I was at their Glen Burnie, MD location at 10 am Tuesday 6/11. They did the work 5 min. with a little glue. Approached by one of...
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Anonymous
Anonymous

Usually one-shot emergencies like crown recements should be paid in full the day of the visit. It is not worth it for dentists to spend a half hour on the phone to investigate...

#1557034
I went to Aspen Dental in Leominster MA because I had a crown that came off of a bridge involving 4 teeth. They said that they could not glue the crown back in. I had been to my dentist 8 mos earlier and he had glued it back in but it fell off 7 mos later They took a...
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Anonymous
Anonymous

Ruth, You had an honest dentist that "you saw on a regular basis" who never said anything about decay. Why on earth then did you go to a horrible corporate chop shop like Aspe...

1.0
#1556974