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Aspen Dental in Harlem, Illinois - No return call for dental emergency

1.0
Details
I am an Aspen Dental patient from Ohio and had a root canal 2 1/2 weeks ago; On October 10th, I had a temporary cap installed and the cap came off over the weekend. I called and spoke with Jessica on October 14th and she said she’d return call- Nothing. Don’t do business with someone unreliable!!
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1 comment
Anonymous
#1762084

To be honest, a missing temporary crown will not cause harm to the tooth, unless the inside of the root canal is exposed. It causes cosmetic embarrassment.

These rascals probably already charged out for your crown and have your money. Therefore, they have little incentive to run down to the office and treat you for a missing temporary. Amazingly, most of the time the employee dentists at these dumpy clinics are not given a key to the office nor an alarm code. They could not get in the office to treat you even if they wanted to.

Forget the fiction that Aspen offices are independently owned.

They are all owned by the same greasy investor group, Leonard Green and Partners LLC. If you think they give a cr@p about patient welfare, you're delusional.

Review
#1680158 Review #1680158 is a subjective opinion of poster.
Cons
  • Bad customer service at the end
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Poor Quality

Aspen Dental in Elkins Park, Pennsylvania - We'll charge you more if we think you have money!

1.0
Details
Your first visit is free--if you don't have insurance. Not if you don't use insurance, if you don't have it. I cancelled and will be going elsewhere. You can't trust people like this. Good job losing the thousands of dollars of dental work I would've sent your way.
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1 comment
Anonymous
#1761893

I you had sent thousands of dollars of dental care "their way," you would have spent thousands of dollars of substandard dentistry you would have to pay an honest dentist to do over correctly. It is actually great they scared you off.

You might have fallen for their overtreatment ploys. PLEASE forget the *** corporate dental chains and find an honest independent dentist you can trust.

Review
#1680052 Review #1680052 is a subjective opinion of poster.
Reason of review
Pricing issue

Aspen Dental in Flint Charter Township, Michigan - Wonderful

We bought A pair of $1500 dentures.. They have broke in half numerous times , I bring them in an they keep pretending to fix them... We are still Under warranty an they tried charging me an got $40 more out of me.. Worse experience ever. My husband wants to sue.. Shocked
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1 comment
Anonymous
#1761889

If dentures break repeatedly, it means they either do not fit accurately or were made too thin, or both. A pair of dentures for $1500 is really cheap, so they might have been made of what is called cold-cured acrylic.

But even if you had paid twice as much at Aspen, the result would have still been junk dentures.

That is what Aspen is good at: taking your money, and giving you mediocre dental care. That is what happens when Wall Street sleaze owns dental clinics, instead of licensed dentists.

Review
#1679613 Review #1679613 is a subjective opinion of poster.
Tags
  • Upper And Lower Dentures

Aspen Dental in District 6, Louisiana - Horrible. Run the opposite way!!!!

1.0
Details
Was going to get work done and paid 2,000. First quote was 6,000. They got it down to 4,400 for the work. Called to schedule and they said they needed at least 3,300. This was after they said they only needed half. Asked for a refund and it's now been two weeks that I haven't received my refund. No one wants to help with the issue either. I suggest that no one deals with these people!!!!
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1 comment
Anonymous
#1760873

Aspen Dental is cash-strapped with a lot of debt. Some patients wait as long as six months to get a legitimate credit balance refunded.

Heaven help you if you borrowed money to pay it. Their loan shark will be a nightmare of usuary and late charges.

That's the way they roll at an organized crime syndicate owned by Wall Street private equity types. Don't think other fleabag corporate clinics like Affordable Dentures, Coast, Great Expressions, or the like will be any better.

Review
#1677856 Review #1677856 is a subjective opinion of poster.
Cons
  • Thieves
  • Customer service and pricing
  • Belittled
Tags
  • misleading
  • Overcharging

Aspen Dental in Bloomington, Indiana - Not happy with dentures want new ones made

4.0
Details
i have been going for over a year now and my dentures still dont fit, very pissed iam not and will not go with out dentures!They messed the first ones wrong second ones something was going on at that office sent this pair out to be made well of course they dont fit.The doctorsaid they would give money back so i can go some other place!No i want a set that fits its paid for and i want a new set!
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1 comment
Anonymous
#1760433

You could keep going to Aspen for the next hundred years and you would not get a wearable denture from them. Recent dental graudates have made very few dentures in school, and don't have a clue when thrown into a seedy joint like A$pen with not enough time to treat patients.

If that were not bad enough, they are forced to use the crummiest labs around. There is not way they can do a good job.

Best to get any money back you can and go to a dentist who knows what he is doing. Don't even think of going to another corporate chop shop like Affordable Dentures or Coast Dental.

Review
#1676658 Review #1676658 is a subjective opinion of poster.
Reason of review
Bad quality
1.2
Details
wife went in for broke tooth,after aspen checked her had convinced us that all her teeth were beyond help.they told us they all need to come out.we knew her teeth was in bad shape but not all of them.so we listened and made a grave mistake.aspen brought her in that...
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1 comment
Anonymous
#1760206

Practically the only solution Aspen hacks know is pull all the teeth. It would be bad enough if they could construct wearable dentures, but they cannot even do that.

So people like your wife are left toothless with a sorry denture they cannot wear. It works so much better if even a couple of tooth roots are left to support the denture. Aspen started long ago in Syracuse as a ratty yank-em-all denture operation, and continues in that heritage to this very day. Find an older independent experienced dentist and see if he can help you.

Making good dentures takes time. Top-notch dentures are going to cost you $3500 or more.

Review
#1676254 Review #1676254 is a subjective opinion of poster.
Cons
  • Thieves
Reason of review
Poor customer service
Loss
$2100
Preferred solution
Full refund
1.0
Details
this has got to be one of the worst experiences of my life when I went to Aspen Dental Clinic in Merritt Island's I have a crown that was chipped I had it removed and a new Crown put in AT A COST OF $1000.00 I had no previous problems with the crown except for the fact...
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1 comment
Anonymous
#1759552

Often I have said that Aspen gives you third world quality dentistry at New York City prices. However, from what you say, Aspen dentistry is not even as good as the average Phillipino dentistry.

Take inexperienced dentists right out of school that are deep in debt. Put them on a low salary/commission basis where it is difficult for them to make a living except by overtreating patients Force them to use cheap crummy dental labs, some in China. The resultant dental treatment is seldom satisfactory. Don't kid yourself.

The Merritt Island Aspen is typical of all Aspens. They are all cut from the same greasy mold.

Review
#1675191 Review #1675191 is a subjective opinion of poster.
Cons
  • Terrible dentists
Reason of review
Bad quality
Loss
$1000
Preferred solution
Let the company propose a solution

Aspen Dental - They over charged me twice

1.0
Details
They took my money n care delta dental as well they charged for the same procedures twice.. This co. Doesn't meet its requirements to practice n rip off ppl For more money..
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1 comment
Anonymous
#1759175

You are lucky you have not been charged 3 times for the same procedure. That is what Wall Street Sharks do when they own dental practices.

That is why many states ban non-dentists from owning practices.

Unfortunately, outfits like Aspen ignore the laws, and bet away with larceny. Write your state legislator, telling him or her to enforce dental practice acts prohibiting non-dentists from operating dental practice.

Review
#1674605 Review #1674605 is a subjective opinion of poster.
Cons
  • Worst
  • Predatory pricing
  • Lab service
Reason of review
Warranty issue
Loss
$1
Preferred solution
Full refund
Tags
  • Rip Off Company
1.6
Details
Went to Aspen Dental to have 4 teeth removed and get implants with a denture. Their advertising is a lie. The temporary plate I received is the worst looking and badly made thing I have ever seen. I told them when I saw this yellow ugly thing that I could not wear that...
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1 comment
Anonymous
#1759182

Evelyn, "Why can't something be done," you ask? Start with yourself.

Why could you not be more skeptical when you see TV ads? Why did you not talk to other dentist BEFORE going to a chop shop like A$pen? Why did you not talk to REAL PEOPLE about their experiences with Aspen before you gave them all that money??? Here is the sad news: the stupid mini-implants that Aspen probably placed will fall out in no time.

They are famous for overcharging and under-delivering. Nobody but crooks demands all the money up front when they begin a complicated case.

Not much you an do except contact your state attorney general. After that, write your state representative and demand that corporation that violate state dental practice statues be prosecuted and run out of Dodge.

Review
#1674529 Review #1674529 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$5500
Preferred solution
Price reduction
Tags
  • Unprofessional And Complete Liars
  • Cheap Dentures

Aspen Dental - Client Robert Shockley

If your client “Robert Shockley, Ret SgtMaj, is really a retired military person, why would he choose to pay you when he has FREE dental thru the VA? Truth in advertising??
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2 comments
Anonymous
#1761611

VA furnishes dental for 100% disabled only. I am 20% service connected and cannot get dental care under VA.

Anonymous
#1759553

Try to get dental treatment through the VA. It is not easy.

Very few get it. If money is an issue, better to get care in a third world country than at a chop shop like Aspen.

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Review
#1675461 Review #1675461 is a subjective opinion of poster.