I had an appointment at 6pm in the Shamokin Dam Office I was taken back for x-rays and placed in a room I waited like 15 minutes for the dentist to come in and it was the quickest exam I ever had . I was told I needed a cleaning and to wait someone would be back for me.
I waited 35 minutes and finally someone came back to check me out. Only to be told my insurance does not cover 100% of my cleanings. I have had the same insurance for 13 years and have never once have I paid out of pocket for any of the cleanings.
I will NEVER EVER go to ASPEN DENTAL again and I won't pay a dime for anything I had done. I am seriously thinking of filling a complaint with the better business bureau.
Product or Service Mentioned: Aspen Dental Dental Cleaning.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Was terrible.