I have been going to Aspen for the past three years. I have had my, or my husband's, appointments changed or cancelled six times.
For one appt I was two miles from the office and got a call to cancel my appt. The reason I will not go back is that they are not sanitary. On my last visit, I noticed that the handles on the light were not covered for each patient That handle was touched by the techs and dentist when they worked with all of the patients before me. The dentist we had before Aspen covered the handle with a new plastic cover before starting work on each patient.
This is a "health" concern and the problem should be taken care of. Another complaint is the lack of organization.
We have gone to two different Aspen offices and one was just as bad as the other which I assume is attributed to "no or little" training. WILL NOT GO BACK!!!!!!
Product or Service Mentioned: Aspen Dental Sanitary Conditions.
Reason of review: Poor customer service.