Biggest Scam. can't believe I feel for it!
My son had a partial denture and a couple extractions, I got suckered in by Aspen's financing office.
They give exam then before you know it ,you find yourself in a small room, being talked into a financing plan to pay. I thought it was going to be like a credit care, loan. I have credit cards and could have put it on another lower interest card. I was talked into an 18 month no interest, which they sold as a temporary promotion. I got approved for 7,000, but the amount of work should have been much less. The lab broke his dentures and misfitted several times. I think they did extractions, where they could have saved.
After taking much longer than promised for final dentures, they put the whole estimated amount on my dental first financing and it started day of exam. He did not get final partial for months, we showed up for appointments, they told us they broke denture, they lost temporary mold and sent us away.
We had to call and remind them about his dentures! However they put 6,000. on dental first and the clock started ticking.
exactly 1 week after the 18 months, I called dental first and told them I could pay full amount owed that day. My husband had a stroke 2 weeks earlier and I had my focus elsewhere. They said they couldn't do anything about it,and added enormous interest, I'm so mad, I don't want to pay them another dime, but I care too much about my credit. I had paid about half, of estimate, during the 18 months, now I owe back to original amount as if I had;t paid anything!!!! Called Aspen, they won't take my call. Only satisfaction i get is by writing this and hopefull make public aware of horrible services and practice.
Lawsuit, anyone??? Thanks for reading
Product or Service Mentioned: Aspen Dental Dentures.
Reason of review: Problem with delivery.
Monetary Loss: $2000.
Preferred solution: Price reduction.