Aspen Dental - Broken new denture
I had my new dentures for six weeks and the upper denture cracked. it was the cheapest denture $800.00 but I felt they should have lasted longer.
I was at lunch with group when happened 7/14/19. I rushed to the office and was told by staff that they closed at 1:00 pm on Fridays and could not help me. I was stunned. what was I to do..
The Lab tech Monica knew my case and came out to me. She immediately took my denture and told me to have a seat and went back and did a beautiful temporary fix of denture to last the weekend. I was taken care of by Monica and so appreciate not having to live with no teeth the whole weekend. Without her I don't know what I would have done.
THANK YOU MONICA. I also want to say thank you to Dr Jeremy Chan who went above and beyond to make sure my denture fit correctly and that I was pleased and comfortable. Without him I would not have stayed at Aspen.
Both Dr Chen and Monica went above and beyond and my experience at Aspen worthwhile. Thanks to both of you Dr Chen and Monica
Reason of review: care given by Dr Jeremy Chen and Monica lab tech.
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Comments
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No new denture should crack in half. Cheap dentures made of cold-cured plastic do.
See what you get when you are a cheapskate? Wait until that denture cracks a few more times, then tell us what you think of Aspen.