I am on Social Security Disability. It should come as no surprise that money is very tight.
So when I had to have full dentures put in (which family paid for because I couldn't) we bought their best set they offered. It came with a7 year warranty. After two years they chipped. When I went to the office on University parkway in Sarasota FLi was told that I needed to pay$181 dollars before they would do the warranty work.
Thier is no way I can afford this and really I don't understand how you can charge for warranty work. When I bought these I did so expressly because of the warranty. It seems to me that this is a breach of contract. And when they were telling me this it was like they were trying to embarrass me by telling me really loudly in front of the other patients in the office.
People just better off this office as they have no respect for patients or their privacy.i will say this. I think they did a good job on the dentures themselves.
Product or Service Mentioned: Aspen Dental Dentures.
Reason of review: Warranty issue.