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Verified Reviewer
1.0
Details
Do not go to aspen. - Aspen Dental
Do not go to aspen. - Aspen Dental
Do not go to aspen. - Aspen Dental
Went into Aspen to get teeth removed that had been hurting me for a while. I thoroughly explained my pain and symptoms to my assigned dentist. He told me there was no infection and not to worry , my bothersome teeth would be out with no pain today. After sticking me...
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2 comments
Anonymous
#1801306

First mistake was not caring for your teeth. Second mistake was wanting it yanked out instead of saving it with a root canal.

Third mistake was going to Aspen instead of an honest, competent, independent dentist.

What will your fourth mistake be? Wasting money on an unproductive lawsuit?

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Featured
Review
#1753704 Review #1753704 is a subjective opinion of poster.
Service
Aspen Dental Tooth Extraction
Pros
  • Pre x ray
Cons
  • Misdiagnosis of my cracked tooth and did nthing about it
  • Did not listen to patient
  • Severed my artery
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • 5000
  • Hospitalized
  • Might Be The Reason I Die Tonight
Pulled a tooth and I requested it to be stitched, doctor didn't even know how to stitch, Needless say what he did came lose that night, and over a couple of days the stitch dangled in my mouth,only a knot was holding it in.Went back, He jerked the stitch out and along...
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2 comments
Anonymous
#1784623

Aspen dental sounds like a shitcircus of confusion. Dentist #4 will tell you to remove all your teeth and get a set of aspen's comfi-junk dentures. Don't worry, aspen has a guarantee that you will love your denture as long as you like eating soup every day.

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Review
#1719701 Review #1719701 is a subjective opinion of poster.
Service
Aspen Dental Tooth Extraction
Like getting jabbed 10 times because they don't know how to apply Novocaine? Like having that as the only option? Like being sent home with only a script for Ibuprofen for the pain? Then come to Aspen Dental where torture reigns!
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1 comment
Anonymous
#1770361

First of all, dentists have not used Novacaine (brand of Procaine) in over 60 years. Lidocaine is used most commonly.

What is the option to local anesthesia. You want to pay an anesthesiologist $300 for general anesthesia??? Sometimes you get a block with the first injection, sometimes you don't. Some patients are harder to numb than others.

On the bottom, it takes an average of 10 minutes to take effect. Rushed Aspen dentists don't have that much time to waste. Hard to say what you needed for pain since you did not say what you had done.

There is much pressure on us not to give narcotic prescritpions, and 800mg Ibupfrofen is as effective as codeine compounds. It was a mistake to go to a chop shop like Aspen instead of an independent dentist.

Review
#1694987 Review #1694987 is a subjective opinion of poster.
Service
Aspen Dental Tooth Extraction
Cons
  • Extremely painful
  • No other option other tha novaicane
Reason of review
Shoddy work
1.0
Details
My husband made me at appointment for our local Aspen Dental on 10/28/19 for the following day 10/29/19. I'm a new patient and went in for the X-Rays. Towards the end of that procedure the young tech tripped over the cord connecting the machine and the other end in my...
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8 comments
Anonymous
#1770509

This wouldn't have happened if you had saved the tooth in question rather than insisting on having it pulled. Sometimes the tooth with the huge hole is actually not the one that is hurting.

Sometimes definitive diagnosis is difficult, especially when the patient has preconceived ideas of what is wrong, that are not really correct. If he had not extracted #13, you would have just waited until it got a cavity then demanded that it be extracted as well. Saving and taking care of your teeth is an alien concept to you. Trouble is, no good dentists really want patients who desire their teeth be pulled one by one.

They are depressing human beings to treat! Good luck in your further neglect!

Hope you are one of the patients who can actually wear dentures one day. Not everyone can, you know.

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Resolved
Review
#1694512 Review #1694512 is a subjective opinion of poster.
Service
Aspen Dental Tooth Extraction
Cons
  • Customer care
  • Obviously overpriced unprofessional service
Reason of review
Horrible communication problems at this location.
Preferred solution
Full refund

Verry happy custermer | Aspen Dental in Topsham, Maine

5.0
Details
everyone was kind and informational new what was going on every minet . got fast apointment everyone was so nice. my experance was wonderful.
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1 comment
Anonymous
#1762507

Great job spelling! In what grade did you drop out of school?

What would motivate a person to rave about a company on a consumer complaint website? You know that will count as just another complaint, don't you. Glad you haven't been screwed over by Aspen YET.

Everyone is eventually. Don't press your luck.

Review
#1680573 Review #1680573 is a subjective opinion of poster.
Service
Aspen Dental Tooth Extraction
Reason of review
Good quality
2.0
Details

Update by user Sep 12, 2019

Ps I told them about my financial concerns and feelings about how my husband needs care more than me cause he smokes and is 5 years older.also I was thinking about him coming there. They’d say I’m sorry we’ll fine but it’s just cliche. I also heard a guy patient next...

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1 comment
Anonymous
#1747106

You are spot on in you final analysis. The employees at Aspen know they won't be there long.

So their only motivation is making commission the months they are there. They don't care if you are in pain. They don't care if you are happy with treatment. They don't care if you come back.

The only thing they want is for you to sign on the dotted line for a huge treatment plan, then collect the money up front for the Aspen corporate bank account. Independent are in for the long haul and are dependent on long-term patient satisfaction. They have a vested interest in pleasing you.

By the way, it is totally irresponsible to take a full series of x-rays a do a complete exam when a patient is infected and in pain. The goal should be to eliminate the pain and infection.

Review
#1651935 Review #1651935 is a subjective opinion of poster.
Service
Aspen Dental Tooth Extraction
Pros
  • Most of the staff
Reason of review
Bad quality

They're terrible | Aspen Dental

1.0
Details
They're terrible - Aspen Dental
I had to go back over 20 times with temporary one in Cranberry twp. Asked a couple times if my mouth was just too small since my original teeth were crooked n overlapped each other. When dr came in to do my permanent ones, she said, oh yea, you think theres too many teeth n ripped out the 2 end ones n tossed them over her shoulder. I could never get my bottom ones to fit right n they reimbursed me for them. But my top ones are still 2 teeth short. If i hadn't needed them , I'd of gotten up n shoved those 2 teeth were the sun dont shine on the Dr n walked out.
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1 comment
Anonymous
#1736397

Usually when teeth are omitted in a small arch, it is a premolar in each quadrant, NOT a second molar. Second molars are made for chewing.

Almost guaranteed your dentist did not bother to view the teeth in wax try-in stage. Another patient looked for a cheap denture, believed a TV ad, and got rooked.

As PT Barnum said a long time ago, there is a sucker born every minute. And there are plenty of crooks like Aspen Dental managers to shaft them out of hard-earned money.

Review
#1631155 Review #1631155 is a subjective opinion of poster.
Service
Aspen Dental Tooth Extraction
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Make it right

7 time cancer survivor refused because of limited insurance and income | Aspen Dental in Fairfield Township, Ohio

I am a 7 time cancer survivor, 4 of which were brain, and I was refused service because I have limited insurance and income. What is worse is I was originally told my insurance was accepted only to arrive at the bridgewater falls location and forced to sit for more than an hour as walkins passed me by before I was informed about my lower income to Aspen dental was affecting the service.
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2 comments
Anonymous
#1735288

You have had it rough enough with your cancer. Aspen dental isn't worth it.

Aspen is a cancer, everything aspen touches gets infected with pain and suffering. Go to a dentist who will treat you right.

Anonymous
#1731756

I am sorry to hear of your cancer, but happy to hear you survived it. You got me a little confused.

Fabricating custom dentures for patients is labor intensive and entails a lot of lab cost. Why do you think yours should cost less just because you don't have much money? That fact does not affect the cost of denture fabrication at all. The big mistake you made was going to a one-stop chop shop like Aspen instead of a regular dentist.

The only way you are going to get good dentures cheap is at a dental school. You get a cheaper fee, but trade it for much longer appointments with students waiting to get checked by instructors.

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Review
#1621140 Review #1621140 is a subjective opinion of poster.
Service
Aspen Dental Tooth Extraction
Pros
  • Only perceived income
Cons
  • Dentist personally made decision
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
my prescription was not called in like it was supposed to be I have no pain medicine and tomorrow is Sunday I would like you to please call in my prescription. it was supposed to be called in today after I got my tooth pulled at 2:15 p.m.. my name is Adam vanlue. my...
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3 comments
Anonymous
#1730964

I don't understand why they just did not give you a written prescription to take the the pharmacy. That is what most normal dentists do.

To tell you the truth, it may be be pharmacy's fault. Countless times I have called in a prescription. I can never talk to a pharmacist. All I can do is leave the prescription on a recorded line.

Many times the pharmacies do not check the messages, and claim it was never called in. Wal-Mart and CVS pharmacies are especially negligent doing this.

Don't know why you wanted a tooth pulled. An even bigger mystery is why you went to a sleazebag outfit like Aspen to have it done.

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Review
#1619369 Review #1619369 is a subjective opinion of poster.
Service
Aspen Dental Tooth Extraction
Reason of review
My prescription wasn't called in to Walmart In defuniak Springs Florida 32433 like It was supposed to be
Preferred solution
Deliver product or service ordered

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1.0
Details
What a day for my wife at aspen dental in Erie Pennsylvania on Peach street. She has gone before while I was at work and used our insurance. This time they tell her I have to be present with my drivers license for her to use our insurance after they already pull her...
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3 comments
Anonymous
#1735299

A patient held hostage for payment while bleeding in the waiting room after having a tooth pulled. Yep, sounds like aspen dental alright. Sad scammers.

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Review
#1617087 Review #1617087 is a subjective opinion of poster.
Service
Aspen Dental Tooth Extraction
Cons
  • Unprofessional unorganized
Reason of review
Poor customer service
Loss
$200
Preferred solution
Let the company propose a solution
Tags
  • Poor Communication