Product: Aspen Dental Tooth Crown Services Clear all filters (95 of 95 reviews match)
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1.0
Details
this has got to be one of the worst experiences of my life when I went to Aspen Dental Clinic in Merritt Island's I have a crown that was chipped I had it removed and a new Crown put in AT A COST OF $1000.00 I had no previous problems with the crown except for the fact...
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1 comment
Anonymous
#1759552

Often I have said that Aspen gives you third world quality dentistry at New York City prices. However, from what you say, Aspen dentistry is not even as good as the average Phillipino dentistry.

Take inexperienced dentists right out of school that are deep in debt. Put them on a low salary/commission basis where it is difficult for them to make a living except by overtreating patients Force them to use cheap crummy dental labs, some in China. The resultant dental treatment is seldom satisfactory. Don't kid yourself.

The Merritt Island Aspen is typical of all Aspens. They are all cut from the same greasy mold.

Review
#1675191 Review #1675191 is a subjective opinion of poster.
Service
Aspen Dental Tooth Crown Services
Cons
  • Terrible dentists
Reason of review
Bad quality
Loss
$1000
Preferred solution
Let the company propose a solution

Aspen Dental in Sterling Heights, Michigan - Front tooth, omg

2.5
Details
Lost front tooth root due to aspen not understanding the temp crown was too big too. This stretched gums to point of terrible pain. Gave me my money back. Had to get tooth root pulled. Now need 6500 for implant. On disability will never have that kind of funds for someone else s mistake. Please add me to class action lawsuit, just need tooth fixed...thanks kindly...
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4 comments
Tammy P
#1739470

Well, they did this to me for 8 crowns when I needed 9 Now I have gum and bone issues Out 15,000 and need 26,000 to correct my problems Unbelievable Honestly They got me GOOD I have pictures Look for my post. It is crazy how they take our money but leave us worse off.

Anonymous
#1740916
@Tammy P

The only thing Aspen does extremely well is empty patient bank accounts and put them deep in debt.

Anonymous
#1738502

$6500 is high for an implant and implant crown, unless exotic grafting procedures are required. Around here in Topeka it would be $5000 max. Don't see how an oversized temporary could cause tooth loss unless the tooth was very loose to start with.

Anonymous
#1753127
@Anonymous

Nothing wrong with tooth root. Gum stretched with big temp crown, was in severe pain for many weeks.

So tooth was removed due to damage to gum. I have photos. Was throwing up daily from the pain. I hardly leave the house anymore.That's the going rate for implant with bone grafting where I live.

I have to be put to sleep due to fear of all dentistry now. (extra funds)Nobody will go to the dentist in my family anymore when they see me in depression and crying myself to sleep.

I'll never be the same, I dont want profit 4 pain and suffering just tooth back. Dentistry is a broken system....all about profit, dont care if they help or not, just about the bucks....

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Review
#1635490 Review #1635490 is a subjective opinion of poster.
Service
Aspen Dental Tooth Crown Services
Reason of review
Bad quality
Loss
$7
Preferred solution
Implant
I saw online that ASPEN DENTAL had services to affix the crown back to the tooth. I was at their Glen Burnie, MD location at 10 am Tuesday 6/11. They did the work 5 min. with a little glue. Approached by one of the workers after paying initial $83.00 and was told I...
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1 comment
Anonymous
#1700752

Usually one-shot emergencies like crown recements should be paid in full the day of the visit. It is not worth it for dentists to spend a half hour on the phone to investigate your insurance for cheap things like this.

Most dentists charge around $100 for a crown recement.

You have to satisfy your deductible. YOU could submit the claim and get a small amount back from the insurance company Employee relations are very strained at corporate shyster outfits like Aspen, so I am not surprised about the employee conflict in the parking lot.

Review
#1557034 Review #1557034 is a subjective opinion of poster.
Service
Aspen Dental Tooth Crown Services
Reason of review
Problems with payment
1.3
Details
I went to Aspen dental to get my veneer cemented back on after it fell out biting into a piece of bone. I originally went to Aspen to have my veneers done. The dentist working on me did not clean out my original veneer, just cemented it back on and sent me on my way....
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2 comments
Anonymous
#1699332

You "had a lot of faith" in A$pen. LOL!

Wow, that sleazy shyster outfit charges more for crowns than I do in private practice. Some deal you got, buddy! Many times if the dentist sandblasts the old veneer, re-etches the enamel, and uses the right primer, old veneers can be recemented successful. Bet they don't even have a dental bead-blaster at Aspen Gyp Joints Inc.

Yep, once they got your money you are old news. Out the door you go!

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Review
#1554285 Review #1554285 is a subjective opinion of poster.
Service
Aspen Dental Tooth Crown Services
Reason of review
Bad quality

Aspen Dental in Macon West, Georgia - Crowns , partials , fraud

5.0
Details
Aspen Dental - Crowns , partials , fraud
I was looking for a dental discount so i called carington dental discount plan they share a contract with all aspen dentsl ( as i later found out ) i paid for 1 yr membership and was referred to aspen dental i called to schedule a appt for a free consultation upon arrival i spoke to someone at the billing ( payment dept ) i told her that i needed to extract 2 top frontal teeth and that i was looking for a fair price for 2 implants she told me that each implant will cost me $3,000 after the 20% discount from carington ( the same price in aby other dentist clinicand extract 2 back teeth that were lose she started to tell me that i needed to extract 10 teeth i told her that i needed to see the dentist because that was too many teeth to extract w/o reason or explanations so the dentist told me the same as she that i needed to extract 10 teeth so i went along according to the expert ( so i thought ) i paid $7, 508 with my credit card for scaling , cavaties , top and bottom partial and at my request 4 bottom frontal crowns to match with the top after 8 impressions on 8 seperate appts and 8 crowns later no crowns fit because they shaped my own teeth into a pointy shaped spear to fit the crowns over them but because they shaped them crooked no crowns fit and they all look like halloween teeth too tall and bulky looked nothing like my own teeth i asked to be givin back the remainder of my money to be put back in my credit card for non procedures and i was told that there was no money back to be givin and i heard someone from their staff say " CALL THE SHERIFF ON HER and i said please do because i need to take this to court for fraud my payment records were denied as well as my xrays .looking at social media i found the chief executive to all aspen dental in georgia where i reside so i text him to explain the facts and the next day someone text me with a appt to meet with me. To return $3, 255 to my credit card owed to me and my xrays but not my payment record i believe that they gave me back less money . Aspen dental extracted xtra teeth only to profit and sell me FAKE TEETH , I never recieved my permanant top frontal partial with one dented tooth ( that i did not have and the back patial never fit and the bottom frontal crowns have a hugh gap in the back on all crowns being they never covered completely and for that reason my tongue gets cut up each time i speak .one is up one is down .. And one is in and the other out all the food gets inside and eventually i ll lose those teeth as well it s going to cost me more money to reverse the damages that aspen dental left in my mouth because of the shody and unprofessional work done, money that i don t have. CAN SOMEONE H E L P ME WITH THIS PROBLEM AT HAND THANK YOU
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1 comment
Anonymous
#1690649

Nice looking crowns- if you were a horse! There is no head of Aspen Dental of Georgia.

The clinics are owned and controlled by Aspen Dental Management in Syracuse New York. It is just plain idiotic to try and get implants in a shoddy gyp joint like Aspen. You might as well try to get coronary bypass surgery in a local Walgreen''s.

It is going to take a lawyer to straighten things out. Good job getting into so much trouble by purchasing a junk dental plan and having them send you to a dental chop shop like Aspen.

Review
#1541080 Review #1541080 is a subjective opinion of poster.
Service
Aspen Dental Tooth Crown Services
Reason of review
Bad quality

Aspen Dental in Port Charlotte, Florida - TWO Leaking crown with decay under the crowns less than 2 years old

1.8
Details
I had 2 crowns made at Aspen dental in Port Charlotte in April 2017. I had a check up with 2 other dentists both agreeing that there is decay under both crowns. My insurance will not pay to replace due to the short life of these crowns both placed by Aspen Dental. Between Delta Dental and my payments Aspen was paid $1576.for their work. I had hoped to NEVER go back there, but had to try to get the crowns replaced. I went back twice. The first time their dentist said the teeth are fine don't need replaced. I got opinions from 2 other dentists and my insurance. All agree the crowns are leaking and need replaced. I went in today and said 'since you don't want to fix the crowns, I want a refund, so I can get them fixed elsewhere. The office manager laughed in my face! You have had them for 2 years, and now you want a refund!! HA-HA. I told her, she was not a dentist and that 2 competent dentists have told me they need replaced. The fight was on....She said, I disrespected her, I wasn't nice...blah- blah. I told her I didn't come to BE NICE, I came to get my money back. NOW, the dentist and office manager don't want me to come back, because of the tension between us. I agree, I don't want any more work done there, just want the money back so I can get my crowns replaced by a competent dentist. If I can join the class action suit, bring it on! I have receipts, x-rays etc. Linda DeCamp Port Charlotte, Fl. Lindakatedecamp@yahoo.com
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3 comments
Anonymous
#1686855

Kiss that money good bye. Asspen dental does not give refunds for dentist's work that have left already.

This means all dental work. Dentist only plan to work there for a short time and haul azzz when they find a better position anywhere other than aspen dental.

Anonymous
#1687640
@Anonymous

A better position might even include cleaning the bathrooms in Waffle House. Nobody but crooks and losers work at Aspen for any length of time.

Anonymous
#1686829

Your only hope is to have written opinions by the other independent dentists and threaten the dentist who did the crowns with a malpractice suit. Trouble is, the Aspen dentist who did them is probably long gone.

Nobody works at those sh!t-shacks for long. No other Aspen dentist wants to redo your crowns because he would not be paid any commission to do it. State boards of dentistry will not prosecute corporate clinics for malpractice, since they are operating illegally anyway.

So you really goofed up going to a sleazy corporate shyster clinic instead of an honest independent dentist. What in creation made you make that stupid mistake to begin with????

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Review
#1534595 Review #1534595 is a subjective opinion of poster.
Service
Aspen Dental Tooth Crown Services
Pros
  • Dental hygentist
Cons
  • Lies about services
  • Poor customer relations due to poor quality work
  • Incompetant
Reason of review
Bad quality
Loss
$1576
Preferred solution
Full refund
Tags
  • Unprofesonalism

Aspen Dental in Seattle, Washington - Denture Disaster

1.5
Details
About 2 years ago an Aspen dentist recommended dentures for my dental problems: Full uppers & partial lowers. The recommended plan included crowns for 4 of the remaining 6 lower teeth. At that time I asked about the advisability of removing all my teeth & getting full upper & lower dentures. I was told I would be much happier if I followed the Aspen recommendation. I followed this advice and paid about $15,000 for the treatment which included about $10,000 for the 4 crowns. About 2 weeks ago, I noticed a problem with one of my remaining lower teeth. I went back to Aspen & was examined. I was told that all the previous dental work needed to be removed & replaced with a full lower denture. The quoted cost is $4881.80. In my opinion, I was given an incredibly bad initial treatment plan recommendation by Aspen & that I paid dearly for putting my trust in Aspen. Aspen has not accepted any responsibility at all for this situation & has shown no interest in sharing the financial burden of their incorrect recommendation. Aspen seems more interested in extracting more money from me. I do not want charity. I do expect professional dental care combined with honesty, integrity, sincerity & responsibility. I find it impossible to believe that the Aspen business model was designed to meet any of these expectations. Aspen encourages patients to submit reviews on Google & Facebook; however, the reviews shown on the Aspen website do not include the 1 & 2 star reviews & only a portion of the 3 star reviews. Check the Better Business Bureau (BBB) website to see many other negative reviews & serious complaints.
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2 comments
Anonymous
#1676585

You expected competence, honesty, intergrity, sincerity, and responsibility from ASPEN??????? WHY???

Would you expect it from a gang member? An embezzler? A carjacker?? No?

Then why on earth would you expect it from a seedy corporate run by Wall Street private equity crooks? Gosh, if you wanted all of those attributes, you would have gone to an independent dentist with a good reputation that owned his own practice, wouldn't you? Those clowns never offered you saving two lower roots and making an overdenture. That is by far the most economical and comfortable solution.

A lot cheaper than FOUR crowns and a partial denture! You live and learn.

For goodness sakes, find yourself a decent independent dentist. In the future, remember that you should never even walk in the door of any health clinic that advertises on TV.

Anonymous
#1679687
@Anonymous

Couldn't have stated it better myself.

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Review
#1519389 Review #1519389 is a subjective opinion of poster.
Service
Aspen Dental Tooth Crown Services
Cons
  • Quality of workmanship
  • Amount of mistakes made
  • Are a rip off company not truthfulnot dependable
Reason of review
Bad quality
Loss
$10000
Preferred solution
Let the company propose a solution

Aspen Dental in Wimauma-Riverview, Florida - Started treatment on me, but seem to have cut me off. This is bizarre!

I walked into Aspen Dental, Riverview, Florida about a month ago because I had a loose crown. After two visits and four hundred dollars, I still have the loose crown. I've called three times and each time spent long stretches on hold until finally being told they will call me back. They never call back. I'm sitting here right now wondering what the *** just happened. They charged me 320 bucks for a CT scan, have seen me twice yet no actual dentistry has been performed. I still have the loose crown. When I get through to them they act as if they don't know what it is I want to do, but I have a complete printout with costs and procedures given to me by them after my initial appointment. I'm just trying to get an appointment for whatever comes next. Did I just get robbed? How does this business get away with this?
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1 comment
Anonymous
#1665475

This is Divine Providence. It is trying to steer you from disaster.

Don't try to get that "next" appointment. Get out of there before your mouth gets butchered and you are put deep in debt. They don't care about your loose crown. They just want to plan thousands of dollars of unnecessary treatment and bill you for it up front.

That is why they did the CAT scan. The next step is to get your approved to finance several thousand dollars. Don't fall for it. Go to a competent dentist in private practice NOW.

Accept the fact that the money you paid Aspen was wasted. Better to lose $4000 now, than to be charged for $40,000 worth of treatment incompetently done.

Review
#1500503 Review #1500503 is a subjective opinion of poster.
Service
Aspen Dental Tooth Crown Services
Pros
  • Staff was courtesous and professional
Reason of review
Bad quality

Incompetence of Aspen Dental in New Philadelphia OH

Aspen Dental New Philadelphia, OH 341 Graff Rd, These people are completely incompetent and I can't tell enough people to never come here for your dental needs. I've reported them to my insurance company in hopes they will drop them from our network I don't even want to give them one star, but I have to to even leave a review. I came in to get a crown replaced on Feb 4th. After the dentist put the crown in she told me the crown they had ordered was the wrong size and they would have to reorder my crown and I would have to come back. She put in another temporary crown. I came in for my appointment on Feb 14th, and after waiting 40 minutes past my appointment time I was told the dentist never ordered my crown, they couldn't find my paperwork, and she had used permanent cement instead of temporary cement to put in the temporary crown. It took 2 hours of them pounding on my tooth to get the temporary out so they could resize for my crown. I was told my crown would definitely be in on my next appointment. While waiting the 2 weeks my temporary fell out and I had to go in again on Feb 19th to get another one. The temporary they put in cuts my tongue when I eat and occasionally when I talk. I came back today, March 6th, for what was supposed to be my final appointment and was told they never delivered my crown. This was after they let me sit in their reception area 20 minutes past my appointment time. I came in to get a simple crown replaced. 4 visits later and they still have not fixed my crown and the temporary they gave me continuously cuts my tongue. I've asked for a refund of my deductible and a refund to my insurance. I'm sure this is not over and I will have to seek legal action and file complaints with the Ohio State Dental Board, consumer affairs, and the better business Bureau, but until then I have to find another dentist to fix my tooth. Save yourself the trouble and avoid Aspen Dental
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1 comment
Anonymous
#1658584

Dentists don't "order" crowns in various sizes likes shirts from a factory They are CUSTOM MADE for each patient from CUSTOM impressions. A$pen saves money by sending the impressions to very cheap Chinese labs.

Often times they are sloppily made and do not fit. NEWS FLASH: Your fleabag dental plan is not going to kick A$pen or anyone else out of network. They want dentists who work cheap, even if it means sending impressions overseas to get cheap crummy crowns from third world countries.

You erred when you chose a dentist off a PPO list, which in actuality reads like a rogue's gallery of dentists not to patronize. NEXT SURPRISE FOR YOU: the nerve of the tooth will probably die and need a root canal because of all the messing around with it done by A$pen Chop Shops Inc.

Review
#1487894 Review #1487894 is a subjective opinion of poster.
Service
Aspen Dental Tooth Crown Services
Reason of review
Bad quality

Contact Aspen Dental Customer Service

Website:
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Mailing Address:
13, Ocala Ave
Jacksonville, Florida 32220
United States
Phone:
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Aspen Dental in Bartlesville, Oklahoma - Cap came off of tooth, no help until Monday

3.0
Details
I had an appointment February 22, 2019 to have my lower teeth to fit. They did a good job but the dentist didn’t check the capped tooth. When I got home and finished eating, I took the teeth out to clean and the cap came off too! I called the office at 4:30 but no answer! I called Dr. Hiatt but he told me that he was out of town. He said that I would need to wait until Monday to get it fixed. When the cap is off, there is some pain to go with it! I told him that I would glue it back but he said no to mess with it. Why isn’t there someone on call to take care of things like this? There should be someone on call!
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1 comment
Anonymous
#1649923

A good idea is to buy denture adhesive from the store and glue it on with that. DO NOT use Super Glue.

As I told the poster before you, the private investor-rats that own clinics like A$pen many times do not trust the dentists who work there with keys to the door or the alarm code. So even if a dentist were available, he could not get in the office to recement your crown. These dentists only plan to work at a rathole like A$pen clinics for a short time until they can find a better job. They really don't care if the patients are inconvenienced or not.

They will be gone soon enough anyway. If you want a better level of caring service, go to an independent practice owned by a dentist, and not private equity ***

Review
#1478233 Review #1478233 is a subjective opinion of poster.
Service
Aspen Dental Tooth Crown Services
Reason of review
Bad quality