Aspen dental reported to my 18 year old grandson that he had gingivitis! He has never had swollen red gums or complained of any type of bleeding when brushing his teeth, and takes immaculate care of his teeth.
The dentist went on to say oh, yes you also need to get your wisdom teeth out quickly! Last but not least she also said he had two small cavities. They quickly prepared a dental plan, immediately that day, scammed over one hundred dollars telling me they were going to treat the gingivitis, and clean his teeth! When he came out, the first false statements began!
They said oh no we are going to clean his teeth when he comes back in for wisdom teeth removal. They had initially told us that they would do all three procedures in one visit ! Second visit was just removal of wisdom teeth! When I ask about all three procedures being included in the plan they had prepared, No, I misunderstood!
Two people, me and an eighteen year old do not both misunderstand! When we inquired about his appointment to repair his small cavities and ask why they had lied about everything, theh told me I was not allowed to discuss his dental experience. I reminded them that I was able to pay his expenses while accompanying him to his appointments! They have yet to contact him or me with the dental appointment to repair the small cavities!
Why?! Because they falsify documents to get people to pay for unnecessary treatments! ASPEN DENTAL IN KINGSPORT TENNESSEE ON STONE DRIVE IS THE BIGGEST RIP OFF IN DENTISTRY!
The board of Denistry needs to be contacted regarding this company falsifying documents to collect on a patients dental insurance, plus they quoted over $350.00 for additional expenses not included by his dental plan! Aspen dental needs to have a quick audit !
Product or Service Mentioned: Aspen Dental Dental Services.
Reason of review: Bad quality.