Product: Aspen Dental Receptionist Clear all filters (28 of 28 reviews match)
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My appt. keeps getting changed. I made my first appt and paid for it and then recieved a call changing it. With the explaination that office is closing early that day.??? No one knew this ahead??? Next date was changed too. Dentist unavailable this time and again no...
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Anonymous
Anonymous

You exist to enrich the private equity vampires of Leonard Green & Partners LLC, who own Aspen. Your convenience in appointments and the quality of care your receive are dista...

Product
Aspen Dental Receptionist
#1390681
I left my home (only 15 min drive) 2 hours early not expecting to have north bound 131 closed completely. I called before my appointment to let them know what was going on and still the receptionist had a *** attitude! I arrived only 8 minutes past my appointment time.
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Anonymous
Anonymous

The way to avoid messes like yours is to practice prevention, going to the dentist every six months, so they can spot problems before they are expensive and painful to fix. An...

1.0
Product
Aspen Dental Receptionist
I didn't like
  • Service
  • Unethical upsell and abusive service
  • Poor equipment
#1367504

Aspen Dental - Customer complaint

Nothing was done. The front receptionist denied saying anything.
1.0
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Customer service
Diversity of Products or Services
Reliability
Staff
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Product
Aspen Dental Receptionist
#1341842
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I made an appointment as a new patient at Aspen Dental in Columbia, MO, took PTO for the "1 hour" appointment, completed all paperwork online well ahead of time, and arrived early. They took me back 20 minutes late, and the receptionist did not tell me they were...
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Anonymous
jay

The mistake you made is thinking aspen dental considers you a customer. Aspen only sees suckers in their waiting rooms waiting to be scammed.

Anonymous
Seasoned Dentist

You are exactly right. They are usually the nicest BEFORE they have taken thousands of dollars of your money. They could not even give you the time of day. What could you have...

1.3
Product
Aspen Dental Receptionist
I didn't like
  • No communication
  • Wasted my pto and lunch hour but never received service
#1322717
She helped me understand what to expect at my first visit in the office and gave me the names of the other staff memebers that I will meet at the initial visit also. When I came into the office to give Tara my insurance information, the doctor was being very loud with...
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Anonymous
Seasoned Dentist

There are only two types of patients at corporate joints like A$pen. The first type has been shafted. The second has not been shafted yet.Lucky you! You were still in group 2 ...

Anonymous
Eric Simpson

Selma, Tx. Service to this point. Is Excelent. My finished dentures will be ready for pick up in a week. Im confident that if i am not satisfied, The staff at 8143 Agora Parkw...

Product
Aspen Dental Receptionist
#1264192
I tried making an appt, the receptionist said she had to ask the dr a question once she took my name then put me on hold for 12 minutes and during the whole time kept putting me on automatic hold cause it would pick up and on hold again. She came back acted like she...
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Anonymous
Seasoned Dentist

No sense investing money training these rascals when they will be gone for a better-paying job in 6 months or less No decent employees, front or back, stay at A$pen for long.T...

1.8
Product
Aspen Dental Receptionist
#1254885
Stood at front desk for over 10 minutes while staff member continued personal conversation and second staff member came in and said "we will be right with you." I waited another seven minutes with no response. Eventually walked out. Aspen dental lost two new patients....
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Anonymous
Seasoned Dentist

Best thing that ever happened to you. If they had seen you, your wallet would have been emptied and your mouth would have been butchered. At least now you are free to choose a...

Product
Aspen Dental Receptionist
#1123806
6-15-2017 at 3:15 BREAKING NEW!WARNING! Fire the receptionist. ASK ANY OTHER WORK PERSON WHO WAS THERE THEY CAN POINT HER OUT WITH NOW PROBLEM. I walked in and this young lady must have just lost her boyfriend or something along those lines. I signed in and she then...
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Anonymous
Geraldine29

Turn your cell phone off and stow it in you pocketbook when you are in an office talking to staff, you ***.If you haven't heard, it is rude to try to talk on your phone while ...

Anonymous
Seasoned Dentist

Sorry to hear about your son.People write reviews to help other people. I doubt over 2000 people would have written negative A$pen reviews just to be mean. They were right aft...

1.0
Product
Aspen Dental Receptionist
#1061689
Receptionist said sign in and tske a seat,i am a black man, didnt give me paper work till a half hr later after the non schedule person,got called back,then she calls me up to desk to give paperwork, so asked whats up with that,she told me she was too busy, to give me...
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Anonymous
Full of it

Yea man, They racist as it gets...Have you ever noticed what color the man says your teeth should be? WHITE!!!!Ever noticed what color the Doctor's coat is? WHITE!!!!Oh don't ...

Anonymous
Anonymous

They don't care about anything except your white teeth bc they want to yank all of them out.

1.0
Product
Aspen Dental Receptionist
#1039844
I was told that aspen accept my insurance was given a appt over a week out.I gave all my info including insurance & s.s# I finally got to the appt only for their RUDE receptionist to tell me they DON'T accept my insurance. BUT would be glad to GIV me a Bill. I stress...
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Anonymous
Seasoned Dentist

I hate to say it, dude. But if a chop shop like A$pen is not on your insurance plan, your plan is total garbage. Many times patients would be better saving the premium money a...

1.0
Product
Aspen Dental Receptionist
#969987