I was forced to pay $1647.00 for procedures I never authorized. There was a balance of $374.88 that I had to pay by 2-9-18 or they were going to add $320.23 to that dental first account.
I tried to get Dental First telephone number to file a complaint on Aspen Dental. I have been told twice that Dental First is actually Aspen Dental. The pain I am dealing with is unreal. Then Aspen Dental decided I needed a partial so they pulled my teeth and cut bones from under my tongue.
So now I can only use teeth on the right side. I had dental insurance and Aspen Dental refuse to acknowledge them. I have Humana Insurance and they were suppose to pay a large portion of the bill. I had Care Credit so I didn't need Dental First.
Aspen Dental never informed me, and they never informed my insurance company. Then I went in thinking I was going to get my teeth filed. The next thing I knew I was screaming trying to wake up when I was put in a deep sleep again. There are documents with my name on them that I never saw until after they did surgery on me.
It was months before the surgeon went back in and made bad matters worst! I hope no one else experience this. I tried to contact the lady dentist that had my gums scanned to find out what she found. I was told she was no longer with that office.
Then the man dentist that told me he would fix the gum where a tooth was pulled or my gum would cave in.
He said it would cost me over $3700. He later refused to touch me after he had another x-ray done on me.
Product or Service Mentioned: Aspen Dental Dental Services.
Reason of review: Bad quality.
Preferred solution: Fix what they and pay for pain and suffering..
I didn't like: Quality of service and lack of professional dentists.