Product: Aspen Dental Office Manager Clear all filters (24 of 24 reviews match)
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Told to come early for appt, fill out paper work, I am 89, my wife 88 handicap, came at 12:30 for appt at 1pm, office locked. so at 1pm filling out paper work that could have been mailed since appt was made 10 days in advance. But oh my, we received many,many texts...
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Anonymous
Anonymous

Any new building or renovations have to be handicapped accessible. What were they missing? Appointment reminders bug me to death also. Blame so many people who forget their ap...

5.0
Township 4, Arkansas
Product
Aspen Dental Office Manager
#1556281

Aspen Dental - Rude and cruel office manager.

I took my 95 year old mother to Aspen Dental in Parma. My 95 year old mother questioned the bill and the office manager began rolling her eyes and was rude to her. I told her my mother was 95 and deserved to be treated with more respect. The horrible office manager didn’t care and continued talking down to my mom and rolling her eyes.
Product
Aspen Dental Office Manager
#1396404
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I am no longer going to your office but I neede my xrays. The office personnel said it would take 7-10 days from my call. Its now 2 weeks and still no xrays emailed to me. I just called the office and no one answered. That office doesn't close for another 20 minutes....
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Anonymous
Seasoned Dentist

You know how long it takes to e-mail an x-ray or x-ray series to a new dentist? Less than a minute. They probably got your phone number blocked. You are old news, now that the...

1.0
Product
Aspen Dental Office Manager
#1340124
On June 27, 2018, I drove to Aspen Dental at 3951 SE Federal Hwy, Stuart, FL to request the full set of Xrays taken recently at their office to another dentist of my choosing in Stuart, Fl. I signed and dated a release and was told it would take approximately 10 days...
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Anonymous
FormerAspenHygienist

Good grief. Aspen uses digital x-rays. It takes 30 seconds to e-mail digital x-rays to a patient or another dentist, not 10 days. And it is done from individual offices, NOT f...

Anonymous
Seasoned Dentist

This is ONE matter your state board of dentistry can help you with. Practice laws in all states I am aware of mandate sending copies of x-ray in a timely matter. The dentist M...

1.0
Product
Aspen Dental Office Manager
#1319489
on 7 /27/2018 I had an appointment to have teeth taken out , the week before I spoke with the office manager at Wyomissing , & clarley remember what I told her & even showed her , & it was still wrong on the 27 th only it was to late cause it was already taken out , &...
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Anonymous
Seasoned Dentist

Sad to say, I don't think you have much as a legal case, as you have suffered no permanent harm. If you PAID for IV sedation and didn't receive it, your were wronged and are d...

Product
Aspen Dental Office Manager
#1314789
My husband has dental implants which were done a few years ago by his dentist in Bartlesville, OK. We now live in Holiday Island, AR. After we made some trips back to OK (3 1/2 hours one way) just to replace 4 O-rings his dentist offered to send a supply to our local...
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Bookcrazy
Bookcrazy

I'm sure Rogers has many dentists in private practice. Very nice town. Go to one of them. Forget about Aspen.

Anonymous
Seasoned Dentist

About nine posts down you will find another complaint from a man with implants who wanted A$pen to fabricate another implant denture. It did not go well.These people can't eve...

Product
Aspen Dental Office Manager
#1154595
My first and only visit to Aspen Dental was very pleasant up to the point of having to talk with Mandy S., the financial aid person, and apparently the office manager. The dental tech and Dentist, Dr. Goodman, were really nice and understanding to my wants and needs...
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Anonymous
Anonymous

High interest credit cards, high pressure sales, don't care attitude, slipped in charges and more shady things than can be typed is just what aspen is known for. Welcome to as...

Anonymous
Seasoned Dentist

NOte how Mandy resembled a typical "closer" on a used car lot or time-share condo racket. You had better believe A$pen Dental Crime Syndicate tracks her "closing" percentages....

1.0
Product
Aspen Dental Office Manager
I liked
  • Employees were great except for the one
I didn't like
  • Spammers
  • Wasting my time
#967040
Very rude manager.3 different dentist worked on me and my mouth is a complete mess they have no idea what they are doing!!! I am totally unsatisfied,I just quit going back because it just didn't make a difference and they acted like it was just me I will never go back...
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Anonymous
Seasoned dentist

At gyp joints like A$pen, staff come and go like flies on a fresh dog turd. Nobody wants to work there long once they see the scams perpetrated on patients. Thus there is no c...

Anonymous
Anonymous

Worst experience, overcharged, total mess, and a no-care attitude by all at aspen dental. Excellent description of aspen's scams. Tell everyone you know and run far away from ...

1.0
Product
Aspen Dental Office Manager
I didn't like
  • Service
#958301
The the"office manager " KELLY is VERY incompetent, unprofessional and rude.I have no idea how Kelly even landed that job because she doesn't have the patience or intelligence to talk to patients in the right manner. She hung up in my face and accused me of yelling...
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Anonymous
Anonymous

I have had a similar experience and I live in Wisconsin, they are very unprofessional and rude. I will never go back again, one red flag, new office people, new dentist, they...

Anonymous
Anonymous

Doctors force rude kelly to talk to unsatisfied patients. Did you ever get to talk to the doctor aspen dentist are bottom of the barrel

1.0
Product
Aspen Dental Office Manager
#951942
On Monday 10/24/16 I called Aspen Dental at approximately 8:35 a.m. and asked if it would be possible to see the Dentist today as I had a tooth that had pain. The lady answering the phone which I later found out was the Office manager asked for my name and she seemed...
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Anonymous
Anonymous

Actually Aspen Dental is for cleaning work, not for toothaches or pain.

Anonymous
Anonymous

If you're looking for a really good dentist in the Dothan area, I suggest calling Dr. Jennings in Ozark. I e been going to him for ten years and he's always given me a great d...

1.0
Product
Aspen Dental Office Manager
I didn't like
  • Customer service
#945267